🎥 Check out the full preview of 8x8's Summer Update! Spoiler alert: This season's plot features new enhancements and capabilities to help businesses deliver blockbuster #customerexperiences. 🍿 🎬 Take a look at the update here, which includes upgraded #AI transcriptions and meeting summarizations as well as new native platform integrations: https://bit.ly/3Wj6QCU Sarah Murphy #CCaaS #UCaaS #CPaaS #contactcenter #CX
8x8
IT Services and IT Consulting
Campbell, CA 121,726 followers
One platform. Every communications experience.
About us
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Follow our Blog - https://www.8x8.com/blog
- Website
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https://www.8x8.com
External link for 8x8
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Campbell, CA
- Type
- Public Company
- Specialties
- VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS
Locations
Employees at 8x8
Updates
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🔒 It's important to keep your business and customer data secure with robust #verification options like 2FA and OTPs. Implementation is easy, fast, and reliable and shows your customers that you prioritize their #security. Here's why robust verification matters and how 8x8 Verification #API makes it easier than ever to validate numbers, personalize offers, and prevent attacks: https://bit.ly/4bWrezq #CX #CPaaS
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Proud to share our recent innovations and enhancements to the 8x8 cloud platform, including the extension of 8x8 Intelligent Customer Assistant to support #voice interactions and new #AI capabilities spanning the entire 8x8 platform. Read about these new features and learn how they enable organizations to drive business success through enhanced customer and employee experiences and engagement: https://bit.ly/4fwvF7p #CCaaS #UCaaS #CPaaS #CX #EX
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8x8 is thrilled to announce the winners of our 2024 Global Partner Awards! We are grateful to all these teams for their partnership and joint focus on enhancing #customerexperiences. First up, congratulations to Trace3, 8x8's 2024 Global Deal of the Year! Thank you for the commitment you've brought to the 8x8 family and for helping us deliver #CX solutions that drive competitive advantage. #8x8Elevate #8x8Partners
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We're thrilled to share that 8x8 Contact Center and 8x8's market-leading #UCaaS capabilities have been collectively recognized with 43 Summer 2024 awards by customer reviewers on G2. 🎉 ☀️ Read about the awards here that span from overall #contactcenter leader to overall leader for UCaaS platform and #VoIP: https://bit.ly/3Smouob Vishrut Parikh #CCaaS #CX #CC #UC
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Regal.io enables contact centers to move from a cost center to driving revenue growth through enhanced proactive outbound customer engagement. As part of our Technology Partner Ecosystem, 8x8 is proud to partner with the Regal team to make it easier for businesses to connect with their prospects and customers and turn them into lifetime customers. Read about our partnership and a favorite customer use case in this guest post by Regal CEO and Co-founder Alex Levin: https://bit.ly/3zQNRIh #CCaaS #UCaaS #CX #cloud
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8x8’s latest research shows that organizations leveraging an integrated #contactcenter and #unifiedcommunications platform experience a myriad of benefits. The top 5: ✅ Improved #employeeexperience ✅ Streamlined workflows ✅ Greater productivity ✅ Improved #customerexperience ✅ More consistent #CX across the organization Read more highlights from the 2024 State of Business Communications Report: https://bit.ly/3wHR23Y
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Mark your calendars for August 21! 🗓️ Dive into the future of #CX innovation with 8x8 and our technology partner sponsor, Verint, on the first stop of the 8x8 CX Tour in Atlanta. Don't miss your chance to hear directly from our experts about our vision and innovations. 🎟️ Secure your spot now so we can shape the future of #customerexperience together: https://bit.ly/4cFLNkT #contactcenter #CCaaS #AI
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Despite today’s global tech outages, we want you to know that 8x8 systems and services are fully operational and we’re here to serve your business’ communications and #customerservice needs. #CC #UC #CX Rick Orloff, CISSP, CAPI
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EGHT
NASDAQ
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$3.34
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