Your QA and dev teams have conflicting expectations. How can you bridge the gap and foster collaboration?

A strong bond between Dev and QA will create a good product. As QAs, we need to communicate with developers in a positive manner. Avoid arguing; instead, explain issues clearly and emphasize their importance. Be open to their perspectives as well. When reporting issues, clearly state the steps, expected results, and actual results. Attach evidence for all bugs and work to get them fixed. Ensure both teams are aligned and working together effectively🙌!!

Promote open communication: Regular meetings, cross-functional teams Define clear roles and responsibilities: Role clarity, shared objectives Foster a culture of collaboration: Encourage teamwork, knowledge-sharing sessions Implement Agile practices: Use Agile methodologies, CI/CD practices Use collaborative tools: Project management tools, communication platforms Encourage early and continuous testing: Shift-left testing, test automation Provide training and development: Joint training sessions, mentorship programs Create a feedback loop: Regular feedback, retrospectives Celebrate success together: Joint celebrations of milestones and successes Leadership support: Executive sponsorship, conflict resolution support

When developing a device, a well thought out design and development plan can set those expectations, roles and responsibilities very clearly and help avoid conflict as the design project progresses. The DDP is often thought of as a formality instead of as the useful tool it is both expected and intended to be. Design planning is part of the regulation, it didn’t accidentally get there. Get started on the right foot.

I believe, RACI Chart can help to tackle such kind of situations. Also, design and development plan should be shared not only with QA team but also across the board.

Maybe also good to be honest here. Whatever you do, a certain amount of tension between test and development will always be there and actually is desired. They fulfill a different role within the organization and these roles to a certain extend simply are intentionally conflicting. Having an open discussion with each other on each role can help to keep the tension professional and maybe even playful and not personal and frustrating.

Communication with your team is crucial you have to listen to their side of story also what is their expectation with the QA development or team and then tell your expectation and try to make them understand what you think is good or bad for the team then you can decide

Communicating is the key to QA success. This is the time when verbal communication comes into play. Present them with documentation of the impact. This can include flow charts, Testing Matrices, reciept and screen records from previous testing and potential bugs that could leaked/ resurface from this conflict in the code. Communicating these items to the dev team can effectively smooth out the discussions and eliminate any inconsistencies.

One of the most valuable lessons in communication I learn early in my career. I was in conflict with a software engineer and my mails kept getting more and more angry and so were his. I had to learn when to stop sending mails and just walk up to the person and ask "He, what's going on here?" So yes, use the right communication tools for the right purpose. Information can best be shared by various tools, emotions can only be shared face to face.