How do you reinforce performance expectations?

1 Communicate clearly and frequently

The first step to reinforce performance expectations is to communicate them clearly and frequently to your employees. This means you need to define and document the specific, measurable, achievable, relevant, and time-bound (SMART) objectives and key results (OKRs) for each role and project. You also need to explain how they align with the organizational vision, mission, and values, and how they will be evaluated and rewarded. You should communicate performance expectations during the hiring and onboarding process, during regular performance reviews, and whenever there are changes or updates.

2 Provide feedback and coaching

The second step to reinforce performance expectations is to provide feedback and coaching to your employees. This means you need to monitor and measure their progress and performance, and give them timely, specific, and constructive feedback on what they are doing well and what they need to improve. You also need to coach them on how to overcome challenges, develop new skills, and achieve their goals. You should provide feedback and coaching during one-on-one meetings, team meetings, and informal interactions.

5 Involve and empower

The fifth step to reinforce performance expectations is to involve and empower your employees. This means you need to solicit and listen to their feedback, suggestions, and concerns about the performance expectations and their work environment. You also need to empower them to take ownership, initiative, and responsibility for their performance, and to make decisions and solve problems within their scope of authority. You should involve and empower your employees by creating a culture of trust, collaboration, and innovation.