How do you create and monitor a change management dashboard?

The most important aspect of a Change Management dashboard is a feedback mechanism because it promotes continuous improvement, user satisfaction, and effective communication, ultimately contributing to the success of the overall change initiative. Choosing the best tool for a change management dashboard depends on various factors, including the specific requirements of your organization, your team's familiarity with certain tools, and your budget. For us, Microsoft Power BI works pretty well for data visualization. When selecting a tool, consider factors such as ease of use, integration capabilities, scalability, cost, and the specific features that align with your change management dashboard requirements

Agree a definition of done. Be aware change success is often not the same as project success. You'll need data and Excel and possible the Change Superhero Excel Dashboards course. Your success will have nothing to do with SMART goals, this is a likely complex multi-phase corporate project.

The effectiveness of a change management dashboard depends on its alignment with the organization's or project's goals and the quality of the data you input. Reason being that the purpose of the dashboard is to keep stakeholders stay informed about the status of various initiatives, projects, or transitions, allowing them to make informed decisions. Much like a project management dashboard, at the very least, a change management dashboard should portray: 1. Key Defined Objectives 2. Relevant KPIs/OKRs status per initiatives linked to those key objectives.

In managing change within my organization, the implementation of a change management dashboard has been invaluable. By defining clear objectives, designing user-friendly layouts, deploying with precision and continuously reviewing our progress, we're able to maintain a real-time pulse on the changes taking place. This allows for more streamlined communication and quicker adaptability. Challenges may arise in creating the initial design or ensuring everyone is trained to use it, but the benefits of having a centralized place to monitor change far outweigh those challenges. Change is constant, and embracing it through effective tools like a dashboard keeps us on the path to excellence.

In my experience, it’s great to have measurable goals against which to evaluate where you are, where you’re going and the milestones along the way. Surveys and focus groups help with that as well. Keep in mind that inevitably things may change along the way of the change journey, and dashboard needs to reflect those twists & turns. It’s also true that some things aren’t always easily measurable, and can be just as valid.

when deciding what success looks like, distinguish between implementation indicators (what will we deliver), adoption indicators (how will people use/behave what is implemented) and impact indicators (what business impact will this lead to). And think about how will see/ measure these different sets of indicators.

One thing I'm finding increasingly helpful is to understand the metrics we want to track as early as possible in the planning process. We can then check back in on our ability to record and represent these throughout the design phase of a dashboard

More often than not when I am brought in to implement a change. The business case is already written without the benchmark metrics. No data available? You need the benchmark data to Measure progress on the KPIs to inform your dashboard.

Involving change practitioners from the very bringing is successful change in your organisation as your people are your biggest assets so look after them transformations happen keep your shoulders engaged and the involvement in each step of your project road 🛣️ maps

You need to agree the metrics before you pull the dashboard together. Or at least justify and work with the stakeholders. Need the sign up for the implementation of a particular change and improvement for it progress to be realised.