How can you use rapport-building techniques to improve collaboration with colleagues?

Stronger relationships: Active listening fosters trust, respect, and collaboration by demonstrating genuine interest and understanding. Enhanced problem-solving: By truly listening to different perspectives, you can identify innovative solutions and overcome challenges collaboratively. Improved communication: Active listening creates a safe space for open and honest communication, leading to better decision-making and conflict resolution. Increased learning: By paying close attention to others' viewpoints and experiences, you can expand your knowledge and understanding of the world.

1. Conversations of this type are conducted only 1 on 1 - privately, confidentially, in a calm environment, at a convenient time. 2. Be sincere in your desire to understand your colleague; careful listening is based on sincerity, respect, gratitude and goodwill. Please don't pretend, don't play the "listener role" - the wrapper doesn't make sense without the filling. 3. Look for the essence, meaning, general message in the words of your colleague, be calm and friendly.

Something I have found that has built rapport in a team is leaders who write down why they are thankful for an employee and post it where it can be seen by the department. After an employee knows why their leaders are thankful for their contributions, they become open to improvement in other areas.

1. Find mutual goals for shared focus. 2. Ensure open communication for clarity. 3. Offer resources to support each other. 4. Build trust through consistent actions. 5. Acknowledge everyone's contributions. 6. Seek and give constructive feedback. 7. Collaborate on solving challenges. 8. Celebrate joint achievements together.

1. Empathy is associated with feeling and with action; it is important to be able/learn to feel empathy in your heart and direct it correctly. 2. Empathy is based on sincerity. You can’t just show empathy (without feeling it). 3. Please remember that empathy is not only something to keep in mind during important conversations with colleagues, but also something that is important to use every day.

1. Please remember that feedback is a mutual, regular process, not a one-time iteration. 2. It is not only What you say, but How you say it that matters. Be honest, respectful, caring, grateful and goodwill; treat your colleagues the way you want to be treated. 3. Be grateful for any feedback - it helps you improve.

1. Be sincere in your desire to find any positive changes your colleague makes that will benefit the team. Once found, create positive reinforcement; this is a regular system process. 2. Thank and praise your colleague for fulfilled promises. 3. Congratulate your colleague on any important achievements and victories, express your sincere joy and admiration. 4. Appreciate your colleague not only with words, but also with deeds.

Recognise > Appreciate > Provide a New Perspective > Get the Feedback > Improve the Perspective >>> Repeat Sincerely and Consistently This is one of the easiest and also one of the most effective way to build rapport with colleagues and it quickly creates a collaborative setup where everyone contributes and all learn/grow together.

Shared goals are the cornerstone of effective collaboration. They align team efforts, ensuring everyone is moving in the same direction with a unified purpose. As an Account Manager, I’ve seen how shared goals foster a sense of belonging and accountability. They transform individual contributions into a collective achievement, making the success of the project a personal matter for each team member. By clearly defining and communicating these goals, we not only enhance productivity but also build a culture of mutual support and understanding. In essence, shared goals are not just targets; they’re a reflection of our collective vision and commitment to excellence.

1. Treat your colleagues the way you want to be treated. 2. Keep your promises. 3. Lead by example: be honest, respectful, caring and grateful. 4. Find positive changes and actions from your colleagues and provide them with positive reinforcement. 5. Congratulate your colleagues on their achievements and victories. 6. Please don't gossip or discuss things behind your colleagues' backs. 7. Thank your colleagues for their feedback. Good luck!