How can you use active listening to tailor your message to the community?

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Community outreach is a vital skill for any organization that wants to engage with diverse and often marginalized groups. Whether you are promoting a cause, offering a service, or seeking feedback, you need to communicate effectively and respectfully with the community. One of the most important tools for doing that is active listening. Active listening is more than just hearing what someone says; it is showing genuine interest, empathy, and understanding. In this article, you will learn how to use active listening to tailor your message to the community and build trust and rapport.

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