How can you improve your team's listening skills as a Content Strategy Manager?

To improve your team's listening skills as a Content Strategy Manager you need to practice these skills first and foremost. This is what that looks like: ★ Be the listener you want them to be. ★ If you do not take time to listen to your team, hear their concerns, worries but also their ideas, you won't have ea team that listens to you. Listening to your team builds: 🔥 Respect 🔥 Trust 🔥 Relationship 🔥 Friendship 🔥 Understanding Once you have this built, it's much easier to ask for the team to listen to you because they will want to be part of whatever it is you have to share!

Well, let me tell you, my friend, effective listening is paramount in this role. One way to enhance your team's listening skills is by promoting an open and inclusive communication environment. Encourage team members to speak up and share their thoughts and ideas without fear of judgment or interruption. Another tip is to listen actively to yourself. Show genuine interest in what your team has to say, maintain eye contact, nod in agreement, and ask clarifying questions when needed. Further, providing regular training sessions on active listening techniques can prove to be immensely valuable. Remember, it's all about creating an environment where everyone feels heard and valued!

Something that's not mentioned here is being a likeable person. Would ever listen to someone you don't like? Probably not. Same goes with your content team. Make sure you're a good manager by listening and/or helping your team members when they need it and I guarantee you they will listen to what you have to say.

This! In order for your team to do exceptional work as a standard model, you need to see clear expectations, quarterly goals and KPIs. Let people know what you expect and they will deliver. Revise your teams goals every Q.

To enhance my team's listening skills, I focus on interactive and collaborative training: ⇢ Peer Training: Juniors pair with experienced team members during interviews. This hands-on approach accelerates learning. 🤝 ⇢ Active Listening Roleplays: We conduct roleplays to practice and refine our listening skills, focusing on understanding and responding appropriately. ⇢ Collaborate with Sales Teams: Partnering with salespeople, known for their keen listening, provides practical insights and techniques our team can adopt. ⇢ Structured Questioning: We develop and share a set of key questions before any engagement. This ensures thoroughness and consistency in our approach.

Team Building Activities: - Organize team-building activities that require collaboration and effective communication. - Activities such as group projects or workshops can enhance both listening and teamwork skills.

One good practice, is to hold a team meeting where we will all brainstorm ideas for a project in turns. That way, everyone will be able to suggest something. But, here's a catch: Everyone must add something extra to the previous person's idea. This will make everyone listen to the teammate talking and will help cultivate a habit of listening.