How can you create a safety culture that empowers employees?
Safety is not only a legal and ethical obligation for employers, but also a key factor in employee engagement, productivity, and retention. A safety culture is the shared set of values, beliefs, and behaviors that demonstrate a commitment to preventing harm and promoting well-being in the workplace. How can you create a safety culture that empowers employees? Here are some tips to help you.
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A. SHUKORSenior Subject Matter Expert on Work-related Safety, Health, Ergonomics, Incident Investigation and OSH.
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Ing. Mukhtari Abdul-Karim. CSP, CMIOSH, SFIIRSM, IDipNEBOSH.Senior Manager-HSE @ Cardinal Namdini | CSP, CMIOSH, SFIIRSM
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Phil DouglasMD at Oracle Safety Associates, Safety Consultant, Safety Speaker, Safety Training Course Designer, Managing Director.
The first step to creating a safety culture is to model the behavior you expect from your employees. As a leader, you need to demonstrate that safety is a priority, not an afterthought. This means following the safety rules and procedures, wearing the appropriate protective equipment, reporting and correcting hazards, and encouraging feedback and suggestions from your staff. You also need to communicate the vision and goals of your safety culture, and align them with your organizational values and mission.
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A. SHUKOR
Senior Subject Matter Expert on Work-related Safety, Health, Ergonomics, Incident Investigation and OSH.
How can you create a safety culture that empowers employees? Based on my experience in implementing safety culture, 1 of key aspects for empowering employees is an EMPOWERED Safety & Health Committee (SHC). The employee reps must play an active role in SHC. They should represent the official voice, the concerns on #safety and #health of the #employees. Hence, the SHC members must be trained and exposed to tools, techniques and ways of achieving top safety culture because SHC is the official channel & medium that advises, assists & monitors the effective implementation of Safety Culture at workplaces. If SHC is NOT effective, then there is very little chance that Safety Culture can be realised.
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Phil Douglas
MD at Oracle Safety Associates, Safety Consultant, Safety Speaker, Safety Training Course Designer, Managing Director.
Lead by example - management demonstrates safe behaviours. Involve staff in developing measurable safety policies and risk assessments. Train thoroughly on hazards, procedures, PPE. Communicate regularly about safety performance against policies. Empower staff to speak up without retaliation. Incentivise meeting safety targets. Discipline consistently for unsafe behaviours. Analyse incidents to improve policies. Survey staff on policy effectiveness. Make safety a collaboration between management and employees. When staff are engaged in creating and meeting measurable policies, a positive safety culture emerges.
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Parikshit Sharma
HR Service Delivery Associate at Accenture
When we talk about safety if can be seen with 2 important aspects, one is Physical and next is Technological. 1. Physical safety starts from taking precautionary measures and it can be achieved by providing proper work environment and necessary aids, forming boards or bodies for filing complaints, giving benefits in forms of insurance and other things 2. Technological safety matters a lot to any organization and in can be achieved by assigning multiple training like Compliance, device safety and security, restricting use of confidential information, forming bodies for incident reporting, things like theft or loss of data.
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Brian Robinson, CRSP
Health and Safety Manager at Canadian Tech Air Systems | CRSP, ISO 45001 Lead Auditor
Let me give you a real-life example of how not leading by example affects people's actions and attitudes towards safety. A manager and employee were working in an aisle within a big box store using a pallet jack. Neither were wearing steel-toe shoes even though it was a company requirement. The safety manager called the manager over and said " Jeff, when you allow workers to work unsafe, you may as well stand there with a sign that says USING A PALLET JACK WITHOUT STEEL TOE SHOES IS ACCEPTABLE. When you don't take exception to unsafe work habits, you automatically condone them, to your employee and to any other employees that see you working unsafely with your employee". Managers must take exception to unsafe work habits without exception.
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Rachel Alban Dela Peña, CTRS, CTRP
Called to make a dent where I am sent.
Leadership commitment plays a crucial role. Start at the top. Company leadership, from the CEO down, should demonstrate a strong commitment to safety. Leaders should actively support and participate in safety initiatives, visibly championing safety as a core value. Leadership and management should lead by example by following safety rules and best practices consistently. Holding individuals accountable is also key. Make it clear that safety is everyone's responsibility, and there will be consequences for not adhering to safety policies.
The second step to creating a safety culture is to involve your employees in the process. Employees are more likely to embrace and follow a safety culture if they feel that they have a voice and a stake in it. You can involve your employees by asking for their input on safety policies and practices, creating safety committees or teams, providing training and education, and recognizing and rewarding their contributions. You can also empower your employees by giving them the authority and responsibility to stop work, report incidents, and suggest improvements.
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Ing. Mukhtari Abdul-Karim. CSP, CMIOSH, SFIIRSM, IDipNEBOSH.
Senior Manager-HSE @ Cardinal Namdini | CSP, CMIOSH, SFIIRSM
Get leadership commitments to safety and possibly get them to consider safety as a core value. I have worked with companies that have safety as a core value. This is a straight forward commitment portrayal by leadership. Once leadership is committed to this, there is the need to determine where the company lies on a maturity scale. You then Institute a strategy as part of the whole company business strategy with annual objectives and goals to be achieved. Seek shop floor employees buy-in and develop year-on-year as you progress on your maturity scale. Note that development of safety culture to top notch level is not an overnight job. As you progress, you need to measure performance.
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Anisa Ali-Garibsingh
Experienced HSE Professional -Driving continual improvement in HSE through system implementation, engagement and solutions development
I've noticed that organisations with safety as a core value rather than a priority (which can change) foster engaged employees. Building HSE competence in the workforce through training allows workers to have the necessary information and skills to act. Additionally having an effective HSE Committee and HSE Champions throughout the workforce helps sustain a positive safety culture.
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Abdullah Malik, Gold Medalist
EHS Specialist | Trainer | Data Analyst | Writer
Certainly, here's a list of activities where worker involvement can help improve safety culture: 1. Establish safety committees with workers to discuss safety concerns 2. Involve workers in safety inspections & encourage them to identify hazards 3. Hold safety meetings where workers can discuss safety issues, share experiences, & suggest improvements 4. Involve workers in emergency response drills and give them a reasonable role 5. Set up a safety suggestion box for workers to anonymously submit safety ideas 6. Include workers in incident investigations to gather their insights 7. Seek worker input when selecting and evaluating the effectiveness of PPEs 8. Let experienced workers mentor new employees on best safety practices
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Johnny Everett, BS
Executive Leader & HR Professional at H.O.P.E. Counseling | US Army Veteran | Championing Family Preservation & Holistic Community Well-Being
Foster open communication, encourage reporting of safety concerns, provide comprehensive training, and recognize and reward safety-conscious behavior to create a safety culture that empowers employees.
The third step to creating a safety culture is to measure and improve your performance. You need to have a system in place to monitor and evaluate your safety outcomes, such as injury rates, near misses, audits, inspections, and surveys. You also need to have a feedback loop to communicate the results, identify the root causes, and implement corrective and preventive actions. You should also celebrate your successes, and learn from your failures. By measuring and improving your safety culture, you can ensure its continuous improvement and sustainability.
The fourth step to creating a safety culture is to foster trust and transparency among your employees. Trust and transparency are essential for a safety culture, as they enable employees to share information, report problems, and learn from mistakes. To foster trust and transparency, you need to be honest and consistent in your communication, avoid blaming and punishing employees for accidents, and encourage a learning and collaborative environment. You also need to respect and value your employees' opinions, concerns, and suggestions, and act on them accordingly.
The fifth step to creating a safety culture is to promote wellness and well-being among your employees. Wellness and well-being are not only the absence of illness or injury, but also the presence of physical, mental, and emotional health. A safety culture that promotes wellness and well-being can help your employees cope with stress, prevent burnout, and enhance their motivation and satisfaction. You can promote wellness and well-being by providing flexible work arrangements, healthy food options, fitness programs, counseling services, and social activities.
The sixth and final step to creating a safety culture is to review and update your policies and practices regularly. A safety culture is not a static or fixed entity, but a dynamic and evolving one. You need to review and update your safety culture to reflect the changes in your organization, industry, and environment. You also need to keep up with the best practices and standards, and incorporate new technologies and innovations. By reviewing and updating your safety culture, you can ensure its relevance and effectiveness.
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