Here's how you can navigate the typical career progression milestones in ERP.
Navigating a career in Enterprise Resource Planning (ERP) can be as complex as the systems themselves. ERP encompasses a broad range of activities that help organizations manage their business processes by integrating various functions like finance, human resources, and supply chain management into one complete system. As you consider a career in this dynamic field, understanding the typical milestones can help you chart a successful path. Whether you're just starting out or looking to advance, the journey requires continuous learning and adaptability.
At the entry level, you'll likely start as an ERP Analyst or Associate. Your role will focus on understanding the basics of ERP software, its modules, and how it integrates into business processes. You'll assist in documenting requirements, configuring systems, and supporting end-users. It's vital to grasp the fundamentals here, as it sets the foundation for your growth. Take advantage of any training opportunities and seek mentorship from experienced colleagues to accelerate your learning curve.
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Kunal Sethi
Microsoft MVP | Global Technology Leader | LinkedIn Top Voice | GenAI | Dynamics 365 | Power Platform | Business Application | CRM | ERP |Advisor | Automation | Strategy | Speaker - Driving Digital Transformation
A typical ERP career path often progresses from consultant to functional expert, then manager, director, and potentially CIO. Here's a breakdown of the key milestones: 1) ERP Consultant: Gain foundational knowledge by implementing various ERP modules across different clients. 2) ERP Functional Expert: Deepen your expertise in a specific ERP module, like finance or supply chain. 3) ERP Project Manager: Lead ERP implementations, managing teams, budgets, and ensuring project delivery. 4) ERP Director: Oversee the entire ERP system, including strategy, implementation, and ongoing optimization. 4) CIO (Chief Information Officer): Provide strategic leadership for all enterprise technology, including ERP.
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Victor Pang Kin Lan, MBA, MEng
Retired Manager & Lecturer
You have a definite advantage if you studied ERP at tertiary level. You know its fundamentals and have ERP experience acquired during practical assignments. You can then focus on the importance of change management when interacting with employees, the attention to details necessary to identify the best-fit ERP system and fine tune the configuration and integration of ERP modules and the support of ERP users in an effective and tactful manner.
As you gain experience, you might transition into a specialist role, such as a Functional or Technical ERP Consultant. In these roles, you'll dive deeper into specific modules like finance, procurement, or inventory management. For technical specialists, expect to work more on the back-end, customizing and troubleshooting the system. This stage is about honing your expertise in particular areas of ERP and becoming the go-to person for those modules or technical issues.
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Victor Pang Kin Lan, MBA, MEng
Retired Manager & Lecturer
Functional ERP activities include the definition of the ERP strategy aligned with the business strategy, the gathering, analysis and definition of the ERP client's requirements, the ERP vendor selection, the configuration and integration of ERP modules, the customization of reports and user interfaces, functional ERP testing, ERP user training and support. The technical ERP consultant does ERP system installation on a secured IT platform, custom coding, integration with third-party software applications, technical ERP testing and maintenance activities like ERP updates and upgrades.
Eventually, you could step into project management, overseeing ERP implementations or upgrades. This requires a strong understanding of project management principles and the ability to coordinate between various stakeholders. As an ERP Project Manager, you'll ensure that projects meet objectives, stay on budget, and are completed on time. It's a role that demands excellent communication skills and a strategic mindset to navigate the complexities of ERP projects.
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Victor Pang Kin Lan, MBA, MEng
Retired Manager & Lecturer
An ERP project manager is a full-fledged ERP professional with advanced technical, functional and change management experience. This person collaborates closely with the executive sponsor and has a key role for defining and validating the ERP strategy before initiation of the ERP implementation project, participating in the ERP vendor selection, identifying project team members, planning, scheduling, organizing and controlling the project activities, ensuring that the ERP implementation is achieved within the agreed scope, deadline and budget, liaising with the executive sponsor for any project amendment and progress till completion and making sure that there is a smooth transition and handing over for post-implementation ERP operations.
Leadership roles such as ERP Manager or Director involve strategic oversight of an organization's ERP systems. You'll be responsible for aligning the ERP strategy with business goals, managing a team of specialists, and making decisions on system enhancements or new implementations. Leadership in ERP requires a broad vision, the ability to inspire a team, and a deep understanding of how ERP can drive business efficiency and innovation.
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Victor Pang Kin Lan, MBA, MEng
Retired Manager & Lecturer
The ERP leader can be the executive sponsor of the ERP implementation project and is a top executive like the Chief Information or Technology Officer, Chief Operations Officer and Chief Finance Officer. This person liaises with the top management or steering committee to determine the business goals, objectives and strategy for the ERP initiative and approves the ERP strategy defined in collaboration with the ERP project manager. This ERP leader manages the financial and administrative matters with the ERP vendor, works closely with the ERP project manager and is the key person to keep top management informed and involved in the ERP implementation and operations for continuous business process improvement throughout the ERP lifespan.
Even at senior levels, the ERP field is constantly evolving with new technologies like cloud computing and AI. A commitment to continuous improvement through ongoing education and staying abreast of industry trends is crucial. This might mean additional certifications or attending industry conferences. Keeping your skills sharp ensures you remain valuable and can lead the way in leveraging ERP systems for business success.
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Victor Pang Kin Lan, MBA, MEng
Retired Manager & Lecturer
Continuous improvement is essential for maintaining the enterprise's competitive advantage for sustainable growth. ERP knowledge, skills and experience must be continuously updated to exploit the evolving ERP system for fulfilling the changing requirements of the ERP client influenced by the dynamic business environment. The ideal person for this ongoing activity is a full-fledged ERP professional with advanced management skills like a Chief Information Officer with a comprehensive ERP background.
In the upper echelons of ERP career progression, you might become a Strategic Advisor or Chief Information Officer (CIO). These roles involve guiding the organization's overall technology strategy and ensuring that ERP systems are fully leveraged to achieve competitive advantage. At this level, you'll need a combination of technical acumen, business insight, and the ability to influence at the highest levels of an organization.
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Ely Antunes
IT Manager | Software Manager | AI enthusiast
There are many paths and opportunities for an ERP professional—in technology, planning and projects, or even in business areas, as consultants gain extensive experience and knowledge in general management. Consider also those who choose to become specialists rather than managers; there is plenty of room for career growth and higher salaries by pursuing a specialist career path in a Y-shaped career.
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