Here's how you can bridge the gap between technological innovations and non-technical stakeholders.

To bridge the gap between technological innovations and non-technical stakeholders, use clear and simple language, avoiding jargon. Create visual aids like charts and diagrams to illustrate complex concepts. Provide real-world examples to show the practical benefits of the technology. Encourage open communication and invite questions to ensure understanding. Conduct regular training sessions and workshops to familiarize stakeholders with new technologies. Build cross-functional teams to foster collaboration and mutual learning. Regularly update stakeholders on progress and involve them in the decision-making process to ensure their concerns and insights are addressed.

I would argue that you shouldn't speak in jargons when addressing these subjects to non-tech people but don't let it oversimplify too. Some technical vocabulary goes a long way establishing authority in relationships when used properly, boosting confidence from the other part. Make sure to assert yourself and control the narrative in discussions you're the knowledge reference.

You know how sometimes tech folks start talking and it feels like they're speaking a whole different language? So, to help everyone get on the same page, just talk in plain language. Instead of saying "implementing a scalable infrastructure," you could say "setting up a system that grows with our needs." Easy as pie!

Noticed how AI also uses a lot of complicated words to explain something simple? I always prompt it to "use simple words" but it was eyes opening to the fact that we have the same tendency to overcomplicate communication. Remove acronyms, technology jargon, functionality details - instead use comparisons and simple examples. Even when you are talking to senior stakeholders, it's more efficient to speak clearly and ensure everyone is on the same page.

Para poder describir los beneficios con mayor exactitud, es importante que el especialista se preocupe por entender las necesidades del negocio del cliente, profundizar en los detalles y utilizar ejemplos de la experiencia o el mercado será trascendental para crear esa empatía con las partes interesadas.

It's hard for non-technical people to grasp the extent of an Innovation. But if one comes up with a creative way to explain all the possible use cases of the Innovation, it will for sure gain traction among the non-techie population. Because common population evaluate and spend money on stuff which they believe will add value to them. The value may be measurable charateristics like efficiency & revenue or non measurable characteristics like reputation, respect, exclusivity, happiness etc. Marketing an Innovation as a path towards realizing their desired value is a sure way to make the innovation widely adopted.

Absolutely agree here, don talk in features, talk in benefits.Explain how this will bring their business forward.Generally speaking, the customer has to decide between the risk of implementation (and consequences of this) and the advantages the solution might bring.

Saber relacionar a inovação aos resultados que ela proporciona é algo crítico para o sucesso de sua adoção por todo o time. Acredito que uma cultura que valoriza a inovação deve torná-la possível em todos os setores. Ao fomentar a inovação em um ecossistema, é preciso estar preparado para deixar claros todos os benefícios almejados tanto para os colaboradores mais técnicos quanto para os grupos menos técnicos. Para este último grupo, usar exemplos e cases de sucesso aplicados a seus próprios setores em outros ecossistemas é uma forma extremamente eficiente de comunicação.

Concordo muito com a exemplificação de forma clara e objetiva, se existe a possibilidade do processo ser demonstrado de uma maneira mais lúdica, com certeza a chance de entendimento é muito grande.

Using analogies can turn complex technological concepts into understandable ideas for non-technical stakeholders: Cloud Computing: Describe it as a "digital library" where you can access your books (data) from anywhere." This highlights both accessibility and organization. Blockchain: Compare it to a "public ledger" or a "shared notebook" where everyone writes transactions in ink, making it tamper-proof and transparent. Artificial Intelligence: Think of it as a "virtual assistant" like Jarvis from Iron Man, capable of learning and performing tasks to make our lives easier. Machine Learning: Explain it as teaching a pet tricks. The more you train it (data), the better it gets at performing tricks (tasks) without direct commands.

Experienced salespeople use analogies all the time, you can use them, but it depends on the person you are talking too-they might feel belittled if you do that to an experienced Head of IT.

Analogies are good first step towards making people familiar with an innovation. After all, most of the technologies developed are indeed modeled based on our observation of our surroundings. It helps the non-technical population to gain confidence to comprehend on an abstract level of what is being discussed in an intellectual conversation. But beware to point out where the similarities end when using an analogies, else it will lead to false sense of comprehension which will not benefit the in the individual in the long run.For complex piece of technologies it becomes challenging to use analogies. But it sure does help us to get the point across by sacrificing accuracy which doesn't amount to much for the non-technical population anyway.

Usar analogías definitivamente hace la conversación mas fluida, ejemplos de este tipo enriquecen la comprensión y el entendimiento de ciertos conceptos técnicos difíciles de asimilar las primeras veces.

A picture is worth a thousand words. Visuals do aid in conveying a message effectively without the hassle to going into the intricate details. It helps technical people to abstract the complex logic and present them in a 2 or 3 dimensional representation which can be understood easily. A well constructed visuals modeled based on a solid logic will allow the top management to take effective decisions in the shortest possible time which otherwise would have taken hours and requires going through ton of data. Visualizing data also helps the technical people to get a clarity in thought and allow them to get a new perspective on the information they are working with.

Humans are visual by nature, you can grasp complex relationships and dots with visual aids much easier, don read your powerpoint, expand it with pictures.

Picture speak louder than words. Everyone understand WYSIWYG and illustrations. So we always use them and it's very powerful.

O modo de apresentação mais simples e objetiva será sempre o mais assertivo, de nada adianta num painel rico em gráficos, porém com difícil entendimento por todos.

One picture is worth a thousand words. Simple. Visual aids are a powerful tool. Adjust the technical level for the intended audience.

The most successful technology adoption comes from a bridge built in two directions. Yes, explaining the "how" of innovations is crucial, but so is fostering empathy for the "why." Instead of just detailing technical specs, translate them into real-world benefits that resonate with stakeholders. Imagine the innovation as a tool, then showcase how it empowers them to achieve their goals – increased efficiency, improved customer experience, cost savings. This emotional connection makes them active participants, not passive observers, in the innovation journey.

This used to work, in today's fast-paced environment you rarely can get regular update meetings, unless you are working on a already defined project.

One huge advantage the non technical people have over technical people is that they are not bound by the constraints of the what is known. They have unique ways of looking at and describing things. Regular engagement with them will aid the technical people to get a beginners perspective which they them self would have lost along the way towards intellectual pursuit. The non-technical people will have too many 'How ?', 'Why ?' and 'Why not ?' which will give a breath of fresh air to the technical people who otherwise would be drained and exhausted by their work. Engaging regularly with non-technical people will allow technical people to develop new perspective and crowd source the Innovation if possible.

Engage regularly through nudges, notifications, provide means for stakeholders to share feedback, concern or seek clarification. Measure and improve on these engagements

Agreed. In my experience, as we engage with non-technical stakeholders, clarity in problem definition increases, a shared vision develops and mutual trust is strengthened.

I've found the most impactful approach goes beyond technical details. Focus on building intuition. Frame interactive sessions around real-world scenarios and analogies. Instead of just memorizing functionalities, stakeholders should grasp the core principles: How does this innovation solve problems differently? What underlying trends is it capitalizing on? Equipping them with this "innovation literacy" allows them to not only understand the current project but also anticipate and embrace future technological advancements.

Most of the time, a change in thought process via targeted intervention can assist the non technical people to get upto speed. Usually the need for deep understanding of the topic is not essential for them. Just enough, but well layedout understanding can help them take informed decisions within a reasonable margin of error. Sessions that focuses on ensuring proper understanding rather than simple executive briefing must be planned and carried out. Here are a few tips on how one can train them effectively: - Enact sessions that Values participatory dialogues rather than traditional monologue. - Exploring case study of well established innovations will help them to gain a new perspective on how to set realistic expectations on an innovation

Definitivamente la preparación hace la diferencia, debemos de ofrecer capacitación a los involucrados para que puedan alcanzar un mejor nivel en sus capacidades técnicas, a lo mejor básicas pero esenciales para poder hablar de tecnología.

Build training into the product/ service: Example: ChatGPT - it is pretty complex under the hood but simple to use since it has a very intuitive and get to understand UI with easy to understand tips and help text/ icons. Ensure you carry out through A/B testing whenever you are introducing a new feature or ehancing an existing feature

To bridge the tech-knowledge gap, be an empathetic architect of understanding. Embrace your audience's perspective, their hopes and anxieties, and how they perceive technology. Then, weave intricate details into relatable stories, painting vivid pictures of how innovation solves real problems and opens new doors. Address doubts head-on, turning skepticism into curiosity by showcasing practical applications. Let your passion ignite a shared vision of an inclusive future where technology empowers everyone.

Tell really good stories. All of the tactics are great, except they need wrapped within a story that people can relate to. Not general and vague descriptions of processes and requirements to be successful, but stories like "Jamie Jones" and the way they struggled with connecting to audiences. How people joked about Jamie being the professor and "bracing for another lecture." Offhand comments about Jamie being "really smart" that were genuine, yet you knew something was going unspoken. Include the plot twists and challenges that Jamie faced. The challenge: how Jamie had to battle a reputation. The journey: how Jamie tried new things from linkedin top voices articles. And the triumph: how Jamie became a compelling advocate for change.

Considering the human being as part of Nature, I would add that, today more than ever, any technological innovation project should include Nature as a stakeholder. In every innovation we should try to contribute to the well-being of the ecosystems around us.

In my experience, we must identify or be clear about the existing digital culture gap; this initial input is vital. Then; It is key to communicate clearly and accessible; avoiding technicalities and using simple examples and visual demonstrations. On the other hand, listening to and answering questions is also crucial, as is developing training on technology focusing on the reality of the organization, neither more nor less; and involve stakeholders from the beginning of the process. I believe that it is the best way to foster mutual understanding and effective collaboration to achieve the objectives and results of technological innovation.