Here's how you can boost communication with employees through active listening.

We all think we are listening but active listening is where you take away all distractions and truly hear what your team has to say. Showing them you are actively listening shows them respect and they are more likely to open up to you. Turn your phone off, be away from your desk and ho somewhere quiet.

""Solving their problem is proof of your active listening"" Whereas it can be further divided into the following points: 1) Show Genuine Interest 2) React & Reflect 3) Ask Questions 4) Provide Feedback 5) Follow Up

Active listening is the half way towards the successful communication. Listening to others and making them feel comfortable and heard helps you to make place for you in their hearts too. This means when you listen to them make sure to make them realize that you are actually listening to what they are saying by showing gestures. This will help their subconscious mind to understand that you're with them. Try to use their words when you ask questions and validate what they say and then give your feedback. For me this does wonders.

It is very easy to boost the communication. Give instructions clearly to the teams, repeat if needed. Then ask the teams to repeat the instructions and see the difference. This will improve the listening habits.

Empower stronger employee connections and unlock a treasure trove of valuable insights by actively listening. This goes beyond simply hearing what's said. Focus on attentive body language, ask clarifying questions, and summarize key points to confirm understanding. This fosters a safe space for open communication, where employees feel heard and valued. The result: a more engaged workforce and a surge in creative ideas.

In my experience being a good listener is one of the hardest abilities to learn. And once you learn it, you need to reflect back to the person that is talking to you, to confirm your understanding and be able to give valuable feedback.

Reflecting back on what you listen gives the other person a great confidence and assurance. This enables us to analyse what's been said and also clear any misunderstandings that could potentially make a difference.

To practice active listening, do maintain eye contact, nod in agreement, and lean slightly forward. These non-verbal cues signal to your employees that you are focused and interested in what they have to say. On the other hand, don't cross your arms or look at your watch, as these actions can convey disinterest or impatience. Remember, effective communication is as much about how you listen as what you say.

Body language plays 50% of the role in communication. And hence the one who has mastered the art of controlling the emotions, will be able to portray positive language during key communication ( i.e.related to performance feedback , setbacks , improvements ). This not only helps in comforting the communicator but also controlling the communication.

This is one of the hardest skills to learn when it comes to active listening. Especially when you disagree with what is being said and want to address it there and then. But you just have to remember your role is not to be the dictator, it's to be the coach. The most effective way of getting your message across is by building your team's psychological safety, so no interruptions unless something is on fire! You'll have your chance to talk when they're done.

What I have experienced is that if an employee comes to discuss something important. If possible go to an area where you can talk without interruptions like a meeting room. Mostly a person just want somebody to listen actively. And then they tend to share more of their feelings as they feel they are in a safe space. If I does happen that you can not talk to them immediately arrange for a time in your calendar or ask them if they are willing to stay after work to discuss the matter. Lastly to make them feel at ease I always offer a hot beverage! Everything looks better over a cup of tea or coffee

Poser des Questions Ouvertes Questions Clarificatrices : Poser des questions qui clarifient les points soulevés et montrent votre intérêt à comprendre en profondeur. Par exemple, "Pouvez-vous en dire plus à ce sujet ?" ou "Comment cela vous affecte-t-il dans votre travail quotidien ?". Encouragement à Développer : Encourager les employés à développer leurs idées et pensées. Par exemple, "Que pensez-vous pourrait être une solution à ce problème ?".

Instead of asking questions, one should seek clarifications. Although words holds approx.10% of communication ( others being body language (50%) and voice tone( 40%)), it facilitates the topic of discussion. One will tend to offend by asking question as wording ( related to questions) often brings stoppage during communication. While seeking clarifications , the communication is always seamless, friendly and open.

I think it is important to start by acknowledging the employee's concerns. This shows that you have listened and understood their perspective, validating their feelings. Demonstrating empathy is crucial in creating a supportive atmosphere. Phrases like "I understand why this is important to you" or "I can see how this situation might be frustrating" can be particularly effective in expressing empathy.

Reformuler et Résumer Reformulation : Répéter ce que l'employé a dit avec vos propres mots pour montrer que vous avez bien compris. Par exemple, "Si je comprends bien, vous dites que...". Résumé : Faire un résumé des points principaux pour confirmer votre compréhension et montrer que vous prenez leurs préoccupations au sérieux.

You'll read and learn about a range of steps or frameworks for active listening.  What if I told you my most positive experiences meant coming to the table prepared? Come prepared to focus, ask for feedback, probe and remain open to the conversation.  Importantly, create a dedicated time and a safe atmosphere for your team.  Finally, consider starting the discussion with, "I'm here to listen to anything on your mind and understand how I can support you."

Use positive body language such as nodding, maintaining eye contact, and leaning slightly forward to show you are engaged. Ask open-ended questions that encourage employees to share more about their thoughts and feelings.

Consider calling weekly or fortnightly meeting to discuss and close the issues team might be facing. In certain busy time schedule, we often miss the conversation we initiated or our team initiated. Regular discussion on the pending issues and any feedback will always be appreciated and will encourage the sense of belongingness.

Utiliser des Outils de Communication Plateformes de Communication : Utiliser des outils comme les intranets, les forums de discussion, et les applications de messagerie pour faciliter la communication et l'écoute active entre les employés et les responsables. Sondages et Enquêtes : Réaliser des sondages réguliers pour recueillir les avis et les suggestions des employés de manière anonyme, ce qui peut encourager une communication plus honnête.

Certainly when a person speaks , he or she leaves the clue to the problem arising. Well listening will help to analyse the cause and effect of the problem. So it will help to clear the problem well.