You're facing resistance from senior leadership on a major change proposal. How do you win them over?
When proposing a major change in an organization, it's not uncommon to encounter resistance from senior leadership. Such resistance can stem from various concerns, including the impact on current operations, cost implications, or simply the discomfort of altering the status quo. To win over the leadership, you must approach the situation with a strategy that acknowledges their concerns, provides compelling evidence of the benefits, and demonstrates a clear understanding of the implications of the change.
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Iryna KarankovskaIntellias | Head of Planning and Execution | Process Improvement | IT Service Delivery | Customer Success | Problem…
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Partha sarathi RayPersonal Growth Consultant, Organizational Development Consultant, Soft Skills Trainer, Motivational Speaker, Coach…
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Chris E.Service Management Leader | Project Management | Service Design & Transition | Operational Support | Leadership |…
To navigate through resistance effectively, start by actively listening to the senior leadership's concerns. Understanding their perspectives is crucial to addressing their specific issues. Engage in open dialogue, ask probing questions, and demonstrate empathy. By doing so, you show respect for their experience and position, which can lay the groundwork for building trust and opening their minds to your proposal.
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Partha sarathi Ray
Personal Growth Consultant, Organizational Development Consultant, Soft Skills Trainer, Motivational Speaker, Coach, Mentor
Follow the points below to win over the senior leadership on a major change proposal as you face resistance from them: 1. Understand their concerns and views on the proposal. Do your research well in advance before the meeting so that you can address their concerns, and eliminate their fear of implementing the proposal. 2. Discuss some real case studies that can show successful implementation of the same or similar proposal with facts and figures. 3. Discuss how your proposal can help the organization to achieve its goals that are aligned with its vision and missions. 4. Be flexible to include feedback and suggestions that can add value to the proposal both before and during the implementation of the proposal.
Once you comprehend their apprehensions, it's time to build a robust case for your change proposal. This involves gathering data, forecasting outcomes, and preparing answers to potential questions. Present your findings clearly and concisely, highlighting how the change aligns with the organization's goals and values. Use evidence-based arguments to show the tangible benefits and address how you plan to mitigate any risks or downsides.
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Abir Dutta
Executive and OD Coach I Veteran Military leader /Colonel (Retd) I Director AWES I Life Coach and Mentor-CCA(USA)
Seize the chance to present your well-crafted and evidence-based case. Analyze various alternatives, highlighting their pros and cons, and cite any relevant precedents. Mention similar cases that have benefited from comparable changes. Ensure your case is comprehensive and considers multiple perspectives, making it sound convincing. Be aware of the potential scenarios and limitations that might affect the senior leadership's agreement with your proposal. With an understanding of these limiting factors, develop strategies to address them. Additionally, leverage the knowledge and support of others who can assist in presenting a compelling case to senior leadership.
Aligning your proposal with the overarching goals and strategic direction of the organization can be a game-changer. Demonstrate how the change will contribute to achieving key objectives or solve existing problems. By connecting the dots between your proposal and the company's vision, you make it easier for leadership to see the value and necessity of the change.
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Chris E.
Service Management Leader | Project Management | Service Design & Transition | Operational Support | Leadership | Process Optimisation | Strategy - All views mine, not representative of current org.
If you want someone to agree with something willingly then the key element is to show them the outcome 'for them'. It doesn't matter what situation and person, they have to see the value to give assent. Take a persons motivations and drivers at any level and ensure that you can demonstrate how your change is aligned to those and how the value will be realised. It should be a 'no brainer' at that point and if it isnt then either you have got it wrong or you are talking to the wrong audience for approval.
Identifying and engaging champions within the leadership team can amplify your influence. Find those who are receptive to your ideas and work with them to advocate for the change. These champions can provide valuable insights into the decision-making process and help sway others by endorsing your proposal from a position of authority.
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Iryna Karankovska
Intellias | Head of Planning and Execution | Process Improvement | IT Service Delivery | Customer Success | Problem Solver
Identifying and engaging champions within the leadership team is crucial for amplifying your influence. However, this is a long journey requiring significant prework. Ensure you have the right connections and exposure to leadership. Building these relationships takes time, effort, and a strategic approach. Go the extra mile to showcase your work and results, demonstrating your commitment and impact. Trust is built over time and confirmed by the successful implementation of your ideas. Patience, persistence, and proactive communication are key to establishing strong champions who can advocate for your proposals.
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Abir Dutta
Executive and OD Coach I Veteran Military leader /Colonel (Retd) I Director AWES I Life Coach and Mentor-CCA(USA)
To gain support from senior leaders, focus on building connections and networking with key members. Identify those who might be inclined towards your proposal and arrange one-on-one meetings in a professional setting. Present your case comprehensively, ensuring there are no loopholes, and provide a thorough perspective to convince them of its merit. Securing the support of one or more senior leaders will make it easier to gain broader acceptance for your proposal. Additionally, equip these supporters with the information and arguments they need to advocate for your proposal to the rest of the senior leadership.
Effective communication is pivotal when presenting your proposal. Tailor your message to your audience, ensuring it resonates with their values and communicates the benefits in terms they understand. Be prepared to answer questions and provide additional information as needed. Clear, confident communication can help reduce uncertainty and build confidence in your proposal.
Finally, anticipate the transition phase and plan for it meticulously. Outline the steps for implementation, including timelines, resources needed, and any support required from leadership. Demonstrating that you have a well-thought-out plan for managing the change process can alleviate concerns about disruption and increase the likelihood of winning their support.
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Marcia dos Santos Araujo
Educadora Corporativa | Mentora | Palestrante | Escritora | Founder Jovem Líder do Futuro | CEO Pope Educação Corporativa
Buscar pontos em comum, trazer perspectivas diferentes e exemplos de cases reais pode ajudar a convencer a alta liderança. Apresentar números e plano B também vai ajudar a criar meios para uma negociação ganha-ganha.
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Abir Dutta
Executive and OD Coach I Veteran Military leader /Colonel (Retd) I Director AWES I Life Coach and Mentor-CCA(USA)
Look for a chance to make your case and its potential impacts visible to senior leaders. While much of your proposal may be debated and discussed, the actual outcomes remain unseen until the project is implemented. Therefore, seek an opportunity to implement your proposal on a smaller scale, with minimal or manageable financial implications. Collect feedback from this pilot project and present it, along with inputs from stakeholders, to the senior leadership. Once the results are visible, they will be more inclined to support your proposal for change.
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