What are the most effective digital channels for building brand awareness?
Building brand awareness is a key goal for any digital strategy, as it helps you attract and retain customers, increase your reputation, and differentiate yourself from your competitors. But how do you choose the best digital channels to reach your target audience and communicate your value proposition effectively? In this article, we will explore some of the most effective digital channels for building brand awareness, and how to use them strategically.
Social media is one of the most popular and versatile digital channels for building brand awareness, as it allows you to interact with your audience, showcase your personality, and share valuable content. You can use different social media platforms to reach different segments of your audience, and tailor your content to their preferences and needs. For example, you can use Instagram to share visual stories, LinkedIn to share professional insights, and Twitter to share timely updates. To use social media effectively, you need to have a clear and consistent brand voice, post regularly and engagingly, and monitor and respond to feedback.
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To build a brand, a holistic approach is required. Some brands which are digital first rely on digital platforms like (Social / Search / Influencers/ SEO etc) to build connect with the consumers. Once the brand has a decent audience base, they should rely on story-telling approach. Story-telling can be done through:- 1) Videos on social media - IG / FB/ YT 2) Connected TV - to connect with HNI's or Upmarket audiences 3) SVF- Short video format videos to connect with younger audiences and drive sharability 4) Influencers marketing - to be used to detail out the use case or show case the utility of the product/ brand 5) Online ads When all these things will work in cohesiveness, it will drive the brand upward.
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Jennifer Ziman
Global Marketing, Media Strategy Planning, Campaign Management and Team Leader
(edited)Answers start with asking questions: - Who is the target audience? Understanding the target audience and making your media plan customer centric is key. What are their media consumption habits? Are they a highly niche audience that are light social media consumers? Are heavy road or air travelers? Are they cord cutters? A channel can only be successful if the target audience is there. - What is the product? Some products need more video visuals, other products can present really well using audio. Understanding your product and ways to make an emotive connection is important to make an imprint. As marketers we need to start with asking questions first before coming to direction. Listen before you speak and consider a multichannel approach.
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When it comes to spreading the word about your brand online, two super effective moves are: Imagine having a popular friend talk about your brand. Influencers are like those friends. When they recommend your products to their followers, it's like word-of-mouth on steroids. Look at how Daniel Wellington collaborated with influencers to make their watches a sensation. Think of it as your brand's stage. Platforms like Instagram and Facebook are where you can showcase your brand to a massive crowd. Take Glossier, for instance. They built a beauty empire by rocking social media with their product photos and user-generated content.
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This is such a nuanced question. The most effective channel for building brand awareness ultimately depends on the product/brand you're focused on, and more importantly, your target consumer. Is it a B2B Brand? Maybe Linkedin. Is it for older consumers? Maybe Facebook. Younger? Instagram and TikTok. There's no one-size-fits-all. Do OTT & streaming services qualify as "Digital Channels" because they're likely the most powerful for building broad brand awareness. And then there are influencers/creators with followings and presence across channels, that may be the most impactful, especially for younger consumers.
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It's the weighted combination of these, relevant to the brand that is the key to driving brand awareness. There would also need to be consideration to the business' budgets and resources to implement, great strategy is only successful with effective execution. Businesses on bigger budgets, with full scale teams, can invest across a range of channels, and more expensive ones, whereas those on leaner budgets and resources may benefit more from focussing on owned and earned channels. Interesting article and like the summary of channels here, worth adding in PR.
Content marketing is another powerful digital channel for building brand awareness, as it helps you demonstrate your expertise, educate your audience, and provide value. You can use different types of content to showcase your brand, such as blog posts, ebooks, podcasts, webinars, infographics, and videos. You can also leverage content marketing to improve your SEO, drive traffic to your website, and generate leads. To use content marketing effectively, you need to have a clear and relevant content strategy, create high-quality and original content, and distribute it through the right channels.
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Deploying content marketing is akin to building bridges of knowledge and value between your brand and audience. While its role in showcasing the brand and driving traffic is undeniable, it’s crucial to regularly analyze the performance and engagement of your content, adapting strategies to the evolving needs and preferences of your audience to maintain relevance and effectiveness in your content outreach.
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High-quality, informative, and engaging content is invaluable here. Blog posts, videos, even videos that turn into blog posts where you break something down (or vice versa), infographics, and podcasts can establish your brand as an industry authority and drive organic traffic. More so, it provides strong credibility. Not everything should be a sale!
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For me, content marketing is more a discipline than a channel. With the help of content marketing, brands can be staged on various channels, whether their own blog, partner sites or digital magazines. It is always important to combine communication with storytelling elements. The opportunity for thought leadership is so great because content marketing has no limitations in terms of text length or content formats. Video content as part of content marketing loosens up the content just as much as exciting quotes from experts from the company who share their expertise. The combination of content marketing and marketing Automation is the foundation to transition brand awareness to lead generation and lead nurturing.
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In my experience, the effectiveness of SM, content and communities and forum channels can vary depending on your industry, target audience, and marketing goals, frequency can make the difference .
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Cuando se habla de crear conciencia de marca, el marketing de contenidos es una herramienta que favorece la credibilidad y la confianza, ya que al generar contenido de calidad nuestra marca puede convertirse en una autoridad en el rubro.
Email marketing is one of the most direct and personal digital channels for building brand awareness, as it allows you to communicate with your audience on a regular basis, build trust and loyalty, and increase conversions. You can use email marketing to deliver valuable and relevant content, such as newsletters, offers, tips, and invitations. You can also use email marketing to segment your audience, personalize your messages, and measure your results. To use email marketing effectively, you need to have a clear and compelling email strategy, craft engaging and catchy subject lines, and optimize your email design and delivery.
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Email marketing is still extremely valuable for companies as it is an owned channel and is a cost-effective way to reach a targeted audience. It is one of the most direct ways for a company to engage and nurture their users, by sharing relevant content and can be highly personalized. It is also an extremely valuable channel for reengagement of stale or lapsed users.
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Riitu Chugh(edited)
if you've built a database of opt-in users - you're sitting on a gold mine. try to identify what would your clients want from you when you communicate with them regularly. some suggestions - - new products - how-to's and hacks - offers and promotions - content to read and share it's important to give something of value each and every time.
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Here's a simple 5-step email campaign framework: • What do you want? Ex: Increase brand recognition, expand reach, improve customer perception. Be specific, measurable, and time-bound. • Who are you talking to? Segment by demographics, interests, behaviors and purchase history. Tailor content to segments for stronger Open Rates, Revenue & ROI. • Why should they care? Meaningful content keeps subscribers engaged. Try articles, images and videos, product updates & promos. • Is it on Brand? Design with consistent brand elements & voice. Always use mobile-responsive templates. Positive visual impressions enhance brand recall. • What's working / what's not? Track open, click, unsub. & conv. rates. A/B test to optimize your best elements.
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Email marketing is the most effective way to re-engage existing consumers, but that does not mean it works for new consumers or to build awareness. Between today's high volume of emails and spam filters/attention, it is not an effective way to reach new consumers.
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Email is the most substainable channel for companies or consultant to build brand awareness. One day you get views on Youtube. The day after, your reach plummets. One day, your rank in Google top 10. The day after you are on the 3rd page. But once you have someone's email address, you can reach him and tell him, that you are alive for years. One condition: creating and sending him useful content constantly.
Online advertising is one of the most cost-effective and measurable digital channels for building brand awareness, as it allows you to reach a large and targeted audience, increase your visibility, and drive traffic to your website. You can use different types of online advertising to promote your brand, such as display ads, search ads, video ads, and social media ads. You can also use online advertising to test and optimize your campaigns, and track your performance and ROI. To use online advertising effectively, you need to have a clear and realistic advertising budget, create relevant and attractive ads, and choose the right platforms and keywords.
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Building brand awareness effectively in today's digital age requires a multi-channel approach. Retargeting is key; it keeps your brand front and center for those who've already shown interest. For targeted reach and creative storytelling, Facebook and Instagram Ads are go-to platforms. Google Discovery Ads offer a subtler, yet impactful, way to appear in various Google feeds, making them excellent for passive brand exposure. TikTok Ads are essential for capturing a younger audience and can offer viral potential. In short, a well-executed strategy using Facebook/IG Ads, Google Discovery Ads, and TikTok Ads, amplified by cross-platform retargeting, can significantly boost your brand awareness.
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Google Ads is the undisputed king in the realm of Pay-Per-Click (PPC) advertising, and here's why it reigns supreme. It's all about reach. Google is practically synonymous with online search, and that means your ads have access to a massive and incredibly diverse audience. Next, the level of precision you can achieve with targeting is unparalleled. The platform's robust analytics tools allow you to fine-tune your campaigns and zero in on your ideal audience. Lastly, Google Ads isn't just for the big players. It's scalable, so whether you're running a small startup business or managing an Inc. 5000 company's marketing department, it's the go-to choice for achieving tangible results and an impressive return on your advertising investment.
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One word: display. Display advertising continues to provide marketers the ability to reach massive audiences at arguably the cheapest CPM. A true full-funnel approach starts with building brand awareness and filling the top of the funnel. With display, you can reach your audience where they are at - websites they frequent, apps they've downloaded onto their phones - as opposed to waiting for them to search for a particular term or log onto a specific platform. This is just the beginning, however. Retargeting these audiences with more tailored mid-funnel campaigns down the line should be next on your list.
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A multi-channel approach is vital for effective brand awareness. Online advertising, such as Google Ads, Facebook/IG Ads, and TikTok Ads, combined with retargeting, can significantly boost visibility. Content marketing, social media, email marketing, and SEO also play key roles. Collaborating with influencers and ensuring compelling, diverse creative units in ads is essential. Building brand awareness requires a strategic, holistic approach that aligns with your goals and target audience.
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It's not just about broad visibility; it's about strategic placement. With tools and analytics at our fingertips, brands can now position themselves precisely where their audience is most active. Whether leveraging the immediacy of search ads or the visual appeal of display campaigns, the key lies in understanding audience behavior and trends. As the digital landscape evolves, so too must our strategies, ensuring that every ad not only reaches its intended audience but also resonates with them. In this age of information overload, smart online advertising ensures your brand doesn't just get seen—it gets remembered.
Influencer marketing is one of the most influential and authentic digital channels for building brand awareness, as it allows you to leverage the power and credibility of influencers, who are people with a large and engaged following online. You can use influencer marketing to reach new and niche audiences, increase your social proof, and generate word-of-mouth. You can also use influencer marketing to create user-generated content, collaborate on content creation, and boost your SEO. To use influencer marketing effectively, you need to have a clear and specific influencer strategy, identify and partner with the right influencers, and monitor and evaluate your outcomes.
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Creator marketing has become the preferred term due to the recognition of value beyond the number of followers. Creators as a channel are an effective strategy in a number of ways including their ability to deliver platform-native content as a production strategy. They know their audience (your audience) better than you do and if you build the right type of partnership, creators can share insights that build awareness and can inform product development and future marketing strategies.
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Key Tip: Let influencers do what they do - create content that works with their audience. Don't make it a branded commercial! They know their audiences better than you. Influencer marketing is not new; it has always been a powerful way to create brand awareness. The influence of KOLs (Key Opinion Leaders) has been pivotal for ages. Dr. Phil, Oprah, and even your local MD have historically set trends and advocated for brands. The significant shift we're observing today is in the scale and decentralization. Do what always worked. Ensure the influencer's audience aligns with your target market. Can the influencer authentically and credibly discuss your brand? Are you giving them the freedom to be themselves?
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Don't forget about the "micro-influencers". I've found connecting with subject matter experts and community leaders with a few hundred to a couple thousand followers to be the most successful influencer relationships. In my experience they are eager to engage, share their knowledge, and bring so much to content development and community growth. Mutually beneficial relationships are key.
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Influencer Marketing: Partnering with influencers in your niche can help you tap into their established audiences and gain credibility.
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While creator marketing can be incredibly useful, be careful not to use it as your only play for building brand awareness. Tying your brand image to one individual is not only risky, but lazy. Pair influencer marketing with low-cost display ads and paid social posts to compound the impact.
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You can consider the following: Social Media Platforms: Utilize platforms like Instagram, Facebook, Twitter, and LinkedIn to engage with a broad audience and showcase brand personality. Content Marketing: Create valuable blogs, videos, and infographics to educate and entertain, driving organic traffic and engagement. Search Engine Optimization (SEO): Optimize your website to rank higher on search engines, increasing visibility for potential customers. Pay-Per-Click (PPC) Advertising: Use targeted ads on platforms like Google Ads or Facebook Ads to reach specific audiences and demographics. Email Marketing: Cultivate a direct relationship with subscribers, offering regular updates, exclusive deals, and personalized content.
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One of the most important books on this topic is "the long and the short of it" by Binet & Field's. The research performed by the authors clearly demonstrates that brand awareness has got a huge impact on pricing and lead generation in the long term
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Don’t forget the power of PR If you’re aiming to raise brand awareness on-mass then being featured in press is critical in both reach and elevating credibility. Make the time to bring newsworthy stories to the media, spotlight your product on wishlists and build relationships with Journo’s to review what you offer. Last but not least an oldie but goodie live stunt to gain attention. Partnerships is also a cost effective way to generate awareness and drive conversion offers through complimentary partner services or products. Sharing each others audiences.
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Don't forget your landing pages!! I can't stress this enough - great ads, regardless of channel sourced, are absolutely USELESS without a tailored landing page that converts the traffic. Landing pages need to deliver information relevant to what your ad promised, and provide the prospect with an easy way to provide their information in exchange for something (eBook, Webinar, demo). A/B test your landing pages. Test changes in copy, format, colors. Use tools like Hotjar to see where on the page people are clicking/engaging, and find drop-off spots to optimize to keep them on the page.
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Thought leadership initiatives on Digital Platforms. If a brand is focused on growing social media and not building community, then they’re welcome to spend on paid ads. However, it is absolutely imperative that a brand should resonate with its customer. And to resonate with consumers one needs to understand what matters to them. Thought leadership initiatives on Digital Platforms serves a grand well in growing a loyal customer base. Listen to your customer. Go where they are and build for them with them!
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