What behaviors are essential for demonstrating resilience in Performance Management?

1 Embrace feedback

Feedback is a key component of performance management, but it can also trigger negative emotions. To demonstrate resilience, you need to embrace feedback as an opportunity to improve, not as a personal attack. Listening actively and respectfully to the feedback giver without interruption or argument is important. Additionally, asking clarifying questions to understand the feedback better and expressing appreciation for the feedback, even if you disagree with it, can help. Reflection on the feedback and identifying areas for improvement is essential, and taking action on the feedback and following up with the feedback giver is also important.

2 Manage stress

Performance management can be stressful, particularly when facing deadlines, expectations, or conflicts. To prevent burnout, it's important to manage stress levels and recognize the signs of stress, including fatigue, irritability, and anxiety. Practicing relaxation techniques such as breathing, meditation, or exercise can help. Additionally, seeking support from colleagues, managers, or friends can be beneficial. To further demonstrate resilience, balance your workload and set realistic goals that you can achieve. Celebrating your successes is also important.

3 Learn from mistakes

Mistakes are a part of the performance management process, but they can also be used as valuable learning experiences. To demonstrate resilience, you should acknowledge your mistakes and take responsibility for them. Analyze what went wrong and consider feedback and advice from those who have made similar mistakes or have more experience. Implement the lessons learned and apply them to your future work, and don't forget to forgive yourself and move on from the mistake.