network or connection When your internet connection or network is unstable, WhatsApp may mistakenly detect that you are on another call. Fluctuations in network power, or interruptions in data transmission can cause this error message to appear on your device. Find the right environment The surrounding physical environment has a great impact on our psyche and can stimulate various emotions. It is better to pay special attention to your surroundings when solving a conflict and provide a calm and stress-free environment to find a solution to the problem.

Resolving conflicts during video calls requires a combination of effective communication, active listening, and emotional intelligence. Here are some steps you can take to manage and resolve conflicts effectively: Acknowledge the issue Use active listening before talking Stay focused on the issue, not the person Find common ground, stay solution-focused Take a break if needed

Resolving conflicts during video calls requires active listening, clear communication, and fostering mutual understanding. Clear the misunderstanding promptly to prevent escalation. Encourage each participant to express their perspective without interruption, ensuring clarity and respect. Summarize key points to confirm understanding. Use collaborative tools like shared documents or chat functions to document decisions and avoid ambiguity. If needed, schedule a follow-up call for further discussion.

Resolving conflicts during video calls requires a combination of clear communication, emotional intelligence, and conflict resolution techniques. Here are some effective strategies: 1. Acknowledge the Conflict Early Address misunderstandings as soon as they arise to prevent escalation. Use neutral language to describe the issue 2. Stay Calm and Professional Maintain a composed tone, even if emotions run high. Avoid interrupting others while they speak. 3. Summarize and Agree on Next Steps Before ending the call, summarize the discussion and confirm action items to ensure alignment. 4. Follow Up in Writing Send a follow-up email with key points discussed and agreed actions to avoid lingering confusion.

As an Employee Relations Partner you should take immediate action towards the situation. Your goal is to interrupt the conflict and ask them to reach out to HR after the call to discuss the conflict at a more appropriate time. You should let them know that this platform is not for resolving challenges and conflict. That it’s a discussion about xyz…. You want to guide people back to the meeting agenda. In addition it should be said we like to remind you that everyone must remain professional and respectful in the way we conduct ourselves while we are here at work. We have policy that addresses this type of bullying and discipline steps to go with it.

Conflict resolution during video calls demands intentional communication and empathetic engagement. Immediate clarification of misunderstandings is crucial; addressing confusion right away can prevent issues from escalating. Active listening becomes even more vital in this virtual space. By paraphrasing participants' points and asking clarifying questions, you ensure everyone feels acknowledged and understood. Setting ground rules for interactions, such as taking turns to speak and utilizing the chat feature for questions, helps maintain order and respect. These strategies create a structured and supportive environment, enabling constructive dialogue and minimizing the potential for conflict.

Set ground rules for video meetings to ensure that they are conducted in a fair and courteous manner, for example, raising hands to speak and using the chat box appropriately. If there are misunderstandings, ensure these are clarified and addressed quickly to prevent them spiralling into larger issues. This may be achieved by a short and informal meeting between the two impacted employees. Ensure that every individual during a meeting is given an appropriate opportunity to speak and express their perspective.