Last updated on Feb 28, 2024

How can you ensure pavement management systems are accessible for all stakeholders?

Pavement management systems (PMS) are tools that help civil engineers plan, monitor, and optimize the maintenance and rehabilitation of road networks. However, PMS are not only useful for engineers, but also for other stakeholders such as policy makers, budget managers, contractors, and road users. Therefore, it is important to ensure that PMS are accessible for all stakeholders, meaning that they can easily access, understand, and use the relevant information and functions of the system. In this article, we will discuss some strategies to achieve this goal.

1 Define the objectives and scope of the PMS

The first step to ensure accessibility is to define the objectives and scope of the PMS clearly and explicitly. This means that you should identify the main purpose, benefits, and limitations of the PMS, as well as the target audience and their needs and expectations. For example, you should specify what kind of data and indicators the PMS will collect and analyze, how often and how accurately, and how they will be presented and communicated. You should also clarify the roles and responsibilities of different stakeholders in the PMS, such as who will input, update, verify, and share the data, who will make decisions based on the data, and who will implement and evaluate the actions.

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Daniel Moreira Rocha

Master Civil Engineer | Planning | CapEx | Lean Construction | Continuous Improvement | Project Manager | Contracts Coordinator | ICB4
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Ao definir os objetivos e escopo do PMS, é fundamental envolver todas as partes interessadas, incluindo engenheiros de pavimentação, autoridades municipais, empreiteiros, usuários das vias e outros intervenientes relevantes. Isso garante que as necessidades de todos sejam consideradas. Estabeleça objetivos claros para o sistema de gerenciamento de pavimentos, alinhados com as necessidades e expectativas das partes interessadas. Os objetivos podem incluir a otimização da vida útil das vias, a minimização de custos de manutenção e a melhoria da segurança viária.

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2 Design a user-friendly interface and format

The second step to ensure accessibility is to design a user-friendly interface and format for the PMS. This means that you should make the PMS easy to navigate, search, and interact with, using intuitive and consistent features, menus, icons, and buttons. You should also make the PMS easy to read, understand, and interpret, using simple and clear language, labels, and definitions, as well as visual aids such as graphs, charts, maps, and color codes. You should also make the PMS easy to customize, filter, and export, allowing users to select, sort, and download the data and indicators that are relevant for their specific needs and preferences.

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Daniel Moreira Rocha

Master Civil Engineer | Planning | CapEx | Lean Construction | Continuous Improvement | Project Manager | Contracts Coordinator | ICB4
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Realize pesquisas e consultas com as partes interessadas para compreender suas necessidades, habilidades e preferências em relação à utilização do sistema de gerenciamento de pavimentos. Projete uma interface intuitiva, com navegação clara e lógica, de modo que os usuários possam encontrar facilmente as informações e funcionalidades necessárias sem dificuldades. Ofereça opções de personalização da interface, como ajuste de fontes, cores e disposição de elementos, para que os usuários possam adaptar o sistema às suas preferências individuais.

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Jean Parra

Coordenador de Projetos | Engenharia | Infraestrutura | Concessão | Rodovias | Pavimentação
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Entenda que nem todas as partes interessadas em um projeto possuem o conhecimento técnico adequado sobre o tema. Leve isso em consideração na hora de apresentar as informações, seja direto e simples. Utilize linguagem simples na apresentação das informações. Cores que já estão fixadas no consciente popular auxiliam no entendimento das informações, por exemplo: Verde = Bom, Amarelo = Atenção, Vermelho = Ruim, em associação as cores dos semáforos.

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3 Provide adequate training and support

The third step to ensure accessibility is to provide adequate training and support for the PMS. This means that you should offer various forms of instruction and guidance for the users of the PMS, such as manuals, tutorials, videos, webinars, workshops, and help desks. You should also provide feedback and evaluation mechanisms for the users of the PMS, such as surveys, ratings, reviews, and suggestions. You should also update and improve the PMS regularly, based on the user feedback and the changing needs and conditions of the road network.

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Daniel Moreira Rocha

Master Civil Engineer | Planning | CapEx | Lean Construction | Continuous Improvement | Project Manager | Contracts Coordinator | ICB4
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Desenvolva programas de treinamento adaptados às necessidades e níveis de habilidade das diferentes partes interessadas, como engenheiros de pavimentação, autoridades municipais, empreiteiros e usuários das vias. Disponibilize materiais de treinamento em diferentes formatos, como manuais impressos, vídeos instrutivos e recursos online, para atender às preferências individuais dos usuários. Realize sessões práticas e demonstrações do sistema para permitir que as partes interessadas experimentem diretamente as funcionalidades e aplicação do sistema de gerenciamento de pavimentos.

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4 Ensure data quality and security

The fourth step to ensure accessibility is to ensure data quality and security for the PMS. This means that you should collect and store the data and indicators of the PMS in a reliable and consistent manner, using standardized and validated methods, tools, and sources. You should also protect and backup the data and indicators of the PMS from unauthorized access, modification, deletion, or loss, using encryption, authentication, authorization, and recovery systems. You should also inform and comply with the data privacy and ethics policies and regulations that apply to the PMS, such as who owns, controls, and shares the data, and how they are used and disclosed.

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Daniel Moreira Rocha

Master Civil Engineer | Planning | CapEx | Lean Construction | Continuous Improvement | Project Manager | Contracts Coordinator | ICB4
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Estabeleça padrões claros e consistentes para a coleta de dados relacionados aos pavimentos, garantindo precisão e uniformidade na entrada de informações. Utilize sistemas de armazenamento de dados seguros, com medidas de proteção contra acesso não autorizado, criptografia e backups regulares para prevenir perda de informações importantes. Implemente controles rigorosos para regular o acesso aos dados do sistema, garantindo que apenas usuários autorizados tenham permissão para visualizar, modificar ou excluir informações sensíveis.

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5 Promote awareness and engagement

The fifth step to ensure accessibility is to promote awareness and engagement for the PMS. This means that you should communicate and disseminate the value and benefits of the PMS to the potential and existing users and stakeholders, using various channels and platforms, such as websites, newsletters, social media, and events. You should also encourage and facilitate the participation and collaboration of the users and stakeholders in the PMS, using various methods and incentives, such as feedback, rewards, recognition, and competitions. You should also monitor and measure the impact and outcomes of the PMS, using various indicators and metrics, such as usage, satisfaction, performance, and savings.

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Daniel Moreira Rocha

Master Civil Engineer | Planning | CapEx | Lean Construction | Continuous Improvement | Project Manager | Contracts Coordinator | ICB4
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Desenvolva campanhas de conscientização sobre a importância do gerenciamento de pavimentos, destacando os benefícios para a comunidade, segurança viária e impacto econômico. Realize workshops, seminários ou eventos comunitários para envolver as partes interessadas, fornecer informações sobre os sistemas de gerenciamento de pavimentos e coletar feedback. Crie materiais informativos acessíveis, como folhetos, vídeos explicativos e infográficos, para explicar de forma clara e concisa como as partes interessadas podem se beneficiar do sistema. Estabeleça canais para consulta pública e participação ativa das partes interessadas no desenvolvimento e aprimoramento dos sistemas de gerenciamento de pavimentos.

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6 Adapt to the context and needs

The sixth and final step to ensure accessibility is to adapt the PMS to the context and needs of the road network and the users and stakeholders. This means that you should consider and address the specific characteristics, challenges, and opportunities of the road network, such as its size, type, condition, function, and demand. You should also consider and address the specific characteristics, challenges, and opportunities of the users and stakeholders, such as their level of knowledge, skill, interest, and resources. You should also be flexible and responsive to the changing context and needs of the road network and the users and stakeholders, using various strategies and tools, such as innovation, experimentation, and learning.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Civil Engineering

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How can you ensure pavement management systems are accessible for all stakeholders?

1

2

3

4

5

6

7

1 Define the objectives and scope of the PMS

2 Design a user-friendly interface and format

3 Provide adequate training and support

4 Ensure data quality and security

5 Promote awareness and engagement

6 Adapt to the context and needs

7 Here’s what else to consider

Civil Engineering

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How can you ensure pavement management systems are accessible for all stakeholders?

1

2

3

4

5

6

7

1 Define the objectives and scope of the PMS

2 Design a user-friendly interface and format

3 Provide adequate training and support

4 Ensure data quality and security

5 Promote awareness and engagement

6 Adapt to the context and needs

7 Here’s what else to consider

Civil Engineering

Rate this article

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