How can you develop resilience when receiving negative feedback in the live events industry?

2 How to receive negative feedback constructively

Negative feedback can trigger negative emotions, such as anger, frustration, or disappointment. However, you can learn to receive negative feedback constructively by listening actively and respectfully, acknowledging the feedback and thanking the person for sharing it, reflecting on the validity and relevance of the feedback, deciding what to do with it, and seeking positive feedback and support. Try to understand the perspective and intention of the person giving the feedback and ask questions if you need clarification or examples. Show that you appreciate their input and that you are willing to learn from it. Evaluate its validity and relevance in terms of its source, context, content, and consistency with other feedback. Identify what you can learn from the feedback and set SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound) to implement the changes. Don't let negative feedback overshadow your strengths and achievements; ask for positive feedback and recognition from your colleagues or mentors who can offer you advice or encouragement.

3 How to cope with negative emotions

Negative feedback can cause a range of emotions, such as anger, frustration, or disappointment - all of which are normal and valid. However, these emotions can interfere with your performance, well-being and resilience, so it's important to cope with them effectively. Expressing your emotions in a healthy way is one way to do this - don't suppress or ignore them, but don't vent or lash out either. You can also challenge any negative thoughts that arise by asking yourself questions about the truthfulness of those thoughts. Reframing your perspective is another way to cope - focus on the positive aspects of your situation and view negative feedback as a learning experience or a feedback instead of a personal attack or failure. Finally, practicing gratitude and optimism can help you feel happier, more satisfied and hopeful. Acknowledge your progress, celebrate successes and envision desired outcomes to help keep these feelings alive.

4 How to develop a growth mindset

A growth mindset is the belief that you can improve your abilities, skills, and performance through effort, feedback, and learning - the opposite of a fixed mindset. This can be beneficial when receiving negative feedback in the live events industry, as it allows you to embrace challenges as opportunities to grow, seek feedback as a source of information and motivation, learn from mistakes and failures, and persist in the face of difficulties and setbacks. To develop a growth mindset, you can replace fixed mindset statements with growth mindset statements. Additionally, set realistic goals that challenge you and celebrate your efforts and progress. Furthermore, seek constructive criticism and feedback, as well as learn from others who have succeeded or failed in similar situations. All of these strategies will help you to improve your performance and knowledge.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?