Here's how you can establish a positive and productive relationship with your boss in After-Sales.

1. Understand the company and team goals and align yourself completely with the same. If there is any position of gap or difference make yourself clear about the same with the boss as well and provide enough solutions over the same as well. 2. Be a source of strength and not weakness for the manager, they would be happy to help you but not become a complete liability on them. 3. Be proactive in your tasks and not reactive and come up with new ideas to grow and make the process better. This will increase their trust in you. 4. Always be the one to provide solutions through new tools and techniques as well as market trends both internally and with the customers to ease out the process and also prosper growth.

#1: Be accountable to every detail, for better or for worse. I can't help but to be grateful to my previous employer for being 150% transparent with me upon my exit. The scales were balanced with both positive and negatives. This gave us a sure foundation on where we were strong and where we needed improvement. In which, we could map my career development plan to meet the needs of the business and annual goals.

Listen to the potential customer to determine their needs. Be 100% truthful and pay attention to any changes. Also listen to your boss and the company goals. Provide enough solutions and follow through

Toujours montrer que nous suivons l dossiers sav, l'informer des avancées ou s'il y a un problème quelconque, lui en faire part afin qu'il nous donne des conseils où bien lorsque que la situation est bloquée il peut également nous aider à négocier avec les parties prenantes afin de solutionner au mieux le problème pour le client

Toujours prendre l'initiative de satisfaire au mieux son client malgré un litige, être force de proposition afin que ce dernier soit pleinement satisfait du service après vente et qu'il ait toujours confiance en l'enseigne et la marque qu'il a acheté son produit ou service

Essayer de trouver le meilleur compromis pour satisfaire le client et la société pour qui nous travaillons. Faire plusieurs propositions le temps du sav, quitte à inclure le fabricant dans la négociation afin que le client soit pleinement satisfait d'une gestion rapide du sav

Effectivement il faut toujours favoriser le travail d'équipe, la plupart des problèmes ont déjà été solutionnés par un collègue ou manager. De plus, avec une bonne explication pour aller chercher l'information, la transmettre et résoudre le sav est beaucoup plus rapide que seul

Tive muitos chefes, mas poucos líderes. É crucial estudar e planejar independentemente deles. Isso o tornará mais competente e preparado para enfrentar futuros desafios. Não permita que um chefe inadequado limite o seu potencial. Vá além do que pode ser descrito em um simples currículo.