Here's how you can develop the most important networking skills for system developers.

One thing I've found helpful was never think I have all the answers. Maintain the proper steps in troubleshooting while keeping a mindset of properly communicating and comprehension goes a long ways.

One thing I’ve found helpful during my initial journey was to learn everything from high level to low level. Learn the high level architecture and take steps to understand how each step is helping make the whole system operational. This helped when deploying systems and making changes and always knowing what other system are involved every step of the way.

The new era went had a revolution about contact centers works with the COVID-19. So many enterprises re-invented the way that collaborators did your job in the contact centers. And my experience didn't other way. We needed create criative solutions to do changes possibles.

Overtime you will come across stakeholders that approve projects and budgets that might not be fully aware of the solutions you are presenting or planning to deploy. Giving them knowledge on the end product and how we are trying to make something better, simple and just easy to use makes a lot of difference in getting things approved.

Thinking out the box and thinking with trust in historical information on the network being diagnosed for problems. Always taking calculated risks to get the network back up and running for critical services is a must.

Learning what is being developed in your technical space. How to save costs and what technology is getting extinct and out of support. Keeping systems up to date and up to speed with current system requirements and learn how system design needs to always look security vulnerabilities for safe and secure deployments.