You're juggling multiple crises at work. How do you decide which tasks to tackle first?

1. Identify tasks needing immediate attention. 2. Determine tasks with the highest impact. 3. Prioritize tasks affecting safety and compliance. 4. Address tasks with the closest deadlines. 5. Delegate based on team strengths and availability. 6. Break large tasks into manageable steps. 7. Be ready to adjust priorities as needed. 8. Keep stakeholders informed of progress.

Prioritize tasks by assessing their urgency and impact on overall operations. Address the most critical crises that pose the greatest risk to the organization first. Delegate less urgent tasks and manage resources effectively to maintain focus and efficiency.

First, evaluate the urgency of each task. Determine which crises require immediate attention to prevent further complications. Act first on urgent tasks that have imminent deadlines or impact safety and operational continuity. Addressing these first helps stabilize the situation and creates space to handle other tasks more effectively. This prioritization ensures that critical issues are resolved quickly, reducing the potential for escalation and allowing you to focus on less time-sensitive matters with a clearer mind.

Eat your vegetables… Prep beforehand. Crisis IS coming. Train. Know team members capabilities/resolve. Develop strong SOGs and a culture that rewards creativity and empowerment. Have a decision-making guide for things you didn’t think of (with a triage matrix). When crisis hit: Are they unrelated? Confirm if that is fact or belief. Manage symptoms and dedicate your resources to underlying cause. For symptom resolution or unrelated crisis, triage and prioritize: What is the impact to core capabilities? Do we have resources for that. Your guide and crisis matrix you remembered to pre build will help. Dust it off. Most important, be the confident leader your team needs. Decide. Get moving. Show them the situation is tenable and resolvable.

É importante manter a calma e ter uma visão clara da situação antes de tomar qualquer decisão. Reúna informações: Reúna o máximo de informações possível sobre cada crise, incluindo sua gravidade, urgência, impacto potencial e recursos disponíveis. Analise as causas e consequências:

Next, assess the impact of each task on the organization. Prioritize tasks significantly affecting business operations, customer satisfaction, or team morale. High-impact tasks should be tackled promptly to maintain productivity and uphold the company’s reputation. By addressing high-impact tasks, you can mitigate long-term consequences and demonstrate decisive leadership. Balancing urgency and impact ensures that both immediate and strategic needs are met, fostering a stable and efficient work environment.

Effective delegation is crucial when managing multiple crises. Identify team members with the skills and capacity to handle specific tasks and assign responsibilities accordingly. Appropriate delegating allows you to distribute the workload and focus on tasks requiring direct involvement. Remember, the 80:20 principle works well here. Trust your team and provide clear instructions to ensure successful outcomes. Delegation not only alleviates your burden but also empowers your team, enhancing their capabilities and fostering a collaborative work culture.

Insight: Beyond tracking task completion, monitoring progress should involve assessing team dynamics & individual well-being. Crises can be stressful, & understanding how your team copes can provide valuable insights into maintaining morale & productivity. Regular check-ins focused on well-being can help identify burnout & offer support where needed. Engagement Strategy: Implement regular progress reviews that include well-being check-ins. Use these sessions to discuss task completion, team dynamics, & individual stress levels. Encourage open communication about workload & offer resources for stress management. Create a supportive environment where team members feel comfortable sharing their challenges. #ProgressMonitoring #TeamWellbeing

Pour progresser ensemble, il me parait nécessaire de hiérarchiser et désacraliser l’urgence, parfois relative, des priorités. Interagir et opérer des actions d’échanges et de suivi sont primordiales pour concentrer votre énergie sur les tâches essentielles et déterminantes par ordre de priorité. Des priorités à évaluer et à définir, afin de confondre l’intérêt individuel et l’intérêt collectif

Finally, maintain flexibility in your approach. Crises can evolve, and new priorities may emerge. Be prepared to reassess and adjust your plan as necessary. Staying adaptable allows you to respond to changing circumstances effectively. Regularly communicate with your team to keep everyone aligned and informed. Flexibility ensures that you can pivot when needed, addressing the most critical tasks first and maintaining control over the situation.

There is no standard format to handle multiple crisis at work, always prioritise based on the situation. Delegation would play a key role in ensuring simultaneous handling & easing pressure. Ideally I would want to prioritise in this order with a smart team who could be delegated - Compliance & regulatory (can have long term impact) - Revenue (tactical & strategic) - People & processes (includes teams, new talent acquisition, retention, delegation, etc) -