You're facing project delays with clients. How can you ensure communication without harming the relationship?
Project delays are an inevitable part of client relations, but handling them well can be the difference between a strengthened relationship and a strained one. When you're in the thick of a project and facing delays, clear and honest communication is your most powerful tool. You must balance the need to inform your client about the situation while maintaining their trust and confidence in your ability to deliver. It's a delicate dance that requires empathy, transparency, and a proactive approach. In this article, you'll learn how to navigate these tricky waters without harming your client relationships.
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Carol MouraGestão Comercial | Canal Corretor | Fundadora do Grupo Conexões
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Ankesh Saxena31X Top Voices | Podcaster @ The Collaborative Canvas | Do you also hear what people say? | Learn and Grow | Market…