You're facing mismatched client expectations and team capabilities. How will you bridge the gap effectively?
When you're in account management, you know that aligning client expectations with your team's capabilities is crucial for success. Yet, sometimes you find yourself in a situation where these don't quite match up. This is a common challenge, but fear not, there are strategies to bridge this gap effectively. Understanding the root of the mismatch, communicating transparently, and setting realistic goals are just the start. Keep reading to learn how to navigate this tricky terrain and ensure both your clients and your team are working towards a common goal.