You're faced with a client requesting extra coaching time. How do you navigate this situation effectively?

Navigating a client's request for extra coaching time involves a strategic approach. First, discuss with the client to understand their specific needs and reasons for additional time. Assess your schedule to determine if you can accommodate the request without affecting other clients. If feasible, set clear expectations regarding the structure, duration, and any additional costs. If not, offer alternatives like shorter, frequent sessions or other resources. Regularly evaluate the impact of extra coaching to ensure it meets the client's goals and maintains service quality.

Evaluating Needs: Dig into why a client requests more time. Is it due to specific challenges or a lack of understanding? This insight helps tailor your approach to meet their precise needs. Engage in a meaningful conversation to explore their motivations and goals. This helps turn their request into actionable insights, allowing you to better align your coaching. Determine if the request is due to specific issues or foundational gaps. This allows you to target your support effectively, potentially avoiding unnecessary extra sessions. Sometimes, refining the focus of existing sessions might be more beneficial than adding time. Adjusting your approach can address their needs without extending the schedule.

Pour évaluer les besoins de son équipe, un leader doit selon moi conduire régulièrement des entretiens individuels pour discuter régulièrement avec chaque membre de l'équipe et comprendre leurs besoins, défis et aspirations.

Be transparent about your policies regarding additional coaching time, including any associated costs. E.g."Given my current schedule, I can offer an additional session per month. This will involve an adjustment in your coaching plan and an additional fee. Does that work for you?" If you can accommodate the request, outline how it will fit into your existing coaching framework. If not, offer alternative solutions that might help.

Always remember that it's about quality, not quantity. Some clients may require more support, but as a trained coach, you can guide them to take on more responsibility themselves. You can suggest books, YouTube videos, TED Talks, and other resources to help them.

Something to remember is that it isn’t on your client to maintain your boundaries, it’s your responsibility. Be sure and confident when setting boundaries and ensure you get paid your value for all your time.

Dans le cadre d'un management remote, le leader d'aujourd'hui doit offrir à son équipe des technologies qui facilitent le travail à distance et la communication synchrone et asynchrone avec des applications notamment

Leveraging external resources is a powerful way to enhance your coaching effectiveness. I continuously update my library with the latest books, articles, and courses that can support my clients' growth. By recommending specific resources tailored to their needs, you provide them with tools to further their development independently. This approach not only supplements your coaching sessions but also fosters a culture of continuous learning. Encourage your client to engage with a particular book or course that you’ve found beneficial, and discuss their insights in your next session. This strategy can significantly boost their progress and engagement.

In my experience coaching leaders this is a topic that come come up quite often especially when we first begin working together. First, ensure that you contract together with the client on how the coaching sessions can be conducted. How they can show up as client and how you will commit to showing up as the coach. Secondly, implement communication in between sessions such as having them update you on their progress as well as what they want to focus on in the upcoming session. I have leaders sent this information at a minimum 24 hours in advance so that we can be productive as well as in alignment with the time we have making the most out of it for their progress and development.

Je dis toujours pendant mes coaching que le leader est un manager en quête : Il anime sa quête d'excellence et de performance au quotidien en fixant des objectifs clairs, inspirants et mesurables, tout en soutenant et motivant continuellement son équipe à travers le feedback constructif, la reconnaissance des succès et le développement des compétences.

In my experience, when you discuss the progress after each coaching session and get acknowledgement from client. Need for additional coaching time doesn’t arise. Inspite of this if the client is asking for additional coaching session respect his respect and set up a need understand session. After this session evaluate his need. If his need can be met in one or two additional session offer it as high premium value added session at discounted price. Alternatively if it requires more time offer a fresh proposal.

Un leader doit communiquer mais aussi faire vivre les valeurs de l'entreprise en les incarnant personnellement, en les intégrant dans toutes les communications et décisions, en récompensant les comportements exemplaires, en organisant des formations dédiées, et en cultivant une culture d'entreprise alignée sur ces valeurs. L'animation au quotidien reste l'exercice le plus compliqué !