What do you do if your program management is facing potential risks from implementing new technology?
New technology can bring many benefits to your program management, such as improved efficiency, quality, and innovation. However, it can also introduce new risks that you need to identify, assess, and mitigate. How do you manage these risks effectively and ensure that your program objectives are met? Here are some tips to help you.
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ADITYA KUMAR SONIInnovation Evangelist,TCS Manufacturing Business Group l| Head, Design Thinking @ TCS Digital Garage || CIO Advisory…
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Margreet Magdy مارجريت مجديA Neurodivergent Multi-passionate | MENA Entrepreneurial Ecosystem Builder | Startup Mentor | Women's Entrepreneurship…
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Hitesh ChopraIT Leadership, Service Delivery, Digital Transformation, Program Leadership, Certified Independent Director, EXECUTIVE…
Before you implement any new technology, you need to understand its features, functions, and limitations. You also need to know how it aligns with your program vision, goals, and scope. Research the technology thoroughly and consult with experts, vendors, and stakeholders. Identify the benefits and challenges of using the technology and how it will affect your program processes, resources, and deliverables.
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Undersranding technology means detail understanding of its purpose, functionality and if its align with the goals of program Technology architecture, components, integration, dependency, limitation need to be properly understood We need to explore use cases and examples on how technology can be implemented its insights benefit it will deliver
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Before you start using new technology, make sure you know what it can do & what it can't. Understand how it fits with your program's goals & plans. Do your homework, talk to experts, & think about how it will change things. You need to know how it aligns with your program vision, goals, & scope. Research technology thoroughly & consult with experts, vendors, & stakeholders. Identify benefits & challenges of using technology & how it will affect your program processes, resources, & deliverables. Figure out good & bad parts of using it & how it will impact your program's work & goals. Consider things cybersecurity threats, costs, compatibility with existing systems, how technology will affect your customers & critical factors while deciding.
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When your program management is facing potential risks from implementing new technology, a structured approach is crucial for mitigating those risks effectively. Here's how to navigate through the process: 1. Understand the Technology - Educate Yourself and the Team: Ensure that you and your team have a comprehensive understanding of the new technology. This includes its capabilities, limitations, and how it integrates with existing systems. - Consult with Experts: Engage with technology experts, either within your organization or externally, to gain deeper insights and uncover any non-obvious risks associated with the technology.
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Before understanding the new technology, understand what "jobs" the current technology is performing for your program. Thinking less about the nuts & bolts, and more about the tasks it's accomplishing helps with understanding a new technology.
Once you have a clear picture of the technology, you need to identify the potential risks that it may pose to your program. Risks can be technical, such as compatibility, security, or reliability issues. They can also be organizational, such as resistance, training, or communication gaps. Use tools such as risk registers, checklists, or brainstorming sessions to capture and document the risks. Then, analyze the risks by estimating their probability and impact on your program.
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it's crucial to identify and assess potential risks, develop mitigation strategies, and monitor these risks closely. This involves understanding the likelihood and impact of each risk, creating plans to minimize or manage these risks, and ensuring effective communication with all stakeholders. Regular monitoring and updating of the risk management plan, along with training for team members, are essential steps to navigate the uncertainties associated with new technology, ensuring a smoother transition and successful program execution.
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The simplest way is to risks from implementing new technology: * Risk Register: A risk register is a document that identifies, analyzes, and prioritizes potential risks to your program. It should include the risk description, likelihood of occurrence, potential impact, and mitigation strategies. Example: Let's say you're implementing a new project management software. A potential risk in your risk register might be "data security breach due to software vulnerability." The mitigation strategy could involve thoroughly testing the software for vulnerabilities before deployment and having a data breach response plan in place.
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2. Identify and Analyze the Risks - Conduct a Risk Assessment: Identify potential risks related to the implementation of the new technology. Consider technical, operational, financial, and compliance risks. - Prioritize Risks: Analyze the likelihood and impact of each risk to prioritize them. This will help focus your risk management efforts on the most critical issues.
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The simplest way is to risks from implementing new technology: * Risk Register: A risk register is a document that identifies, analyzes, and prioritizes potential risks to your program. It should include the risk description, likelihood of occurrence, potential impact, and mitigation strategies. Example: Let's say you're implementing a new project management software. A potential risk in your risk register might be "data security breach due to software vulnerability." The mitigation strategy could involve thoroughly testing the software for vulnerabilities before deployment and having a data breach response plan in place.
After you have prioritized the risks, you need to plan and implement the appropriate risk responses. Risk responses can be preventive, such as avoiding, reducing, or transferring the risks. They can also be corrective, such as accepting, escalating, or exploiting the risks. Choose the best response for each risk based on your program constraints, assumptions, and requirements. Assign roles and responsibilities for executing the risk responses and monitor their progress and effectiveness.
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Here are examples of mitigation strategies: Phased Implementation: Roll out new technology gradually, starting with smaller pilot projects. This limits potential fallout and allows you to identify and troubleshoot problems early. Extensive Testing: Before full deployment, conduct rigorous testing under realistic conditions. This ensures compatibility, identifies bugs, and highlights any need for further development. Strong Security Protocols: Work with IT security experts to implement robust security measures to protect sensitive data. This might include things like encryption and access control. Budget Buffers: Build in flexibility in your budget to allow for unexpected costs that might arise during the process.
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3. Plan and Implement Risk Responses - Develop Risk Response Strategies: For each identified risk, develop strategies to avoid, mitigate, transfer, or accept the risk, depending on its nature and impact. - Implement Controls: Put in place specific measures to manage these risks, such as additional training for staff, revising project timelines, or implementing backup systems.
Communication and collaboration are key to managing risks from new technology. You need to communicate the risks and their responses to your program team, sponsors, and stakeholders. You also need to collaborate with them to get their feedback, input, and support. Use tools such as dashboards, reports, or meetings to share the risk information and status. Use channels such as emails, chats, or calls to facilitate the risk discussions and decisions.
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4. Communicate and Collaborate - Stakeholder Engagement: Keep all stakeholders informed about potential risks and the measures being taken to address them. Transparent communication can help manage expectations and foster a collaborative environment. - Encourage Feedback: Involve team members and stakeholders in the risk management process to leverage their insights and ensure that all potential risks are considered.
Finally, you need to review and update your risk management plan regularly. Technology is constantly changing and evolving, so you need to keep track of any new risks or changes in existing risks. You also need to evaluate the outcomes and lessons learned from your risk management actions. Use tools such as audits, surveys, or retrospectives to collect and analyze the risk data and feedback. Use methods such as change requests, action items, or recommendations to update your risk management plan accordingly.
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1. Take The risk through the org wide risk assessment framework to understand it's category, severity and impact (business and tech) 2. Keep all stakeholders informed about the risk and it's potential impact. 3. Identify if risk is to be owned by any vendor or organization 4. Define roadmap and strategies for mitigation. Create a task breakdown of identified solution/s and add them in a time bound mitigation plan 5. Identify owners of each task 6. Define entry and exit criteria of risk plan 7. Get progress updates on plan implementation in daily stand ups or status meetings 8. Report progress to management and business as per agreed communication plan 9. Call out roadblocks and ask for required support as you move on 10. Success
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When facing risks from new technology in Program Mgmt, understand how technology works & what it means for your program, analyze potential risks, come up with ways to deal with them. Make plans for how to respond if things go wrong, & make sure everyone knows what to do. Communicate with your team & work together to keep things running smoothly. Keep an eye on how things are going & make changes, if required. Understand how it works, analyze risks, plan responses, communicate with team, & review progress. Consider organizational readiness, scalability, cybersecurity, compatibility, cost, customer impact, support, timeline, budget, & potential challenges. Then only, You can manage risks & ensure successful implementation of new technology.
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