What do you do if your attempts to communicate and discuss failure professionally are met with resistance?

firstly identify how emotions influence behavior both your own and also others Put yourself in the shoes of others and try to understand their perspectives and emotions. Empathy involves not only recognizing how someone else is feeling but also showing compassion and concern for their well-being. Practice active listening and validate the emotions of others without judgment.

Framing failure as a positive experience can lead to remarkable outcomes, but it requires careful handling. I recommend framing it as a progressive learning experience. For instance, in the case of a communication failure, focus on understanding ONE key lesson. Then, apply this lesson in future similar situations and view only everything afterward as a learning opportunity. Why emphasize this tip? Because I frequently observe two behaviors: 1 - Lack of focus: people who want to understand everything, and then end up not being able to apply what they learn because it's too much. 2 - Lack of application: people reframe any experience as a learning experience (including those they know to manage), and forget to apply previous lessons.

People are more open to discussing and learning from failure when they are not feeling defensive or overwhelmed. Wait for the initial emotions to settle and time the conversation at a calm moment. This approach can prevent further escalation, reduce knee-jerk reactions and blaming, and lead to a more productive, focused, and rational discussion. It is also important to strike a balance between waiting for the right moment and taking action in a timely manner.

Evitar el lenguaje vago y ambiguo puede ayudar a garantizar que todos los involucrados entiendan la situación y puedan trabajar juntos para encontrar soluciones. Además, la comunicación clara puede ayudar a fomentar la confianza y la colaboración entre los miembros del equipo, lo que puede ser especialmente importante en situaciones de fracaso o desafío. Al utilizar ejemplos específicos y evitar el lenguaje vago, se puede promover una comunicación más efectiva y constructiva en el lugar de trabajo.