Last updated on May 30, 2024

What are the best online courses to learn trust-building skills?

Trust is a vital skill for any professional who wants to build strong relationships, communicate effectively, and collaborate successfully. Whether you work remotely or in-person, trust-building skills can help you overcome challenges, resolve conflicts, and achieve your goals. But how can you learn and improve your trust-building skills online? In this article, we will explore some of the best online courses that can help you develop and practice trust-building skills in various contexts and scenarios.

1 Why trust-building skills matter

Trust is not only a feeling, but also a behavior. It involves being honest, reliable, respectful, and supportive of others. Trust-building skills are essential for creating a positive work environment, enhancing teamwork, and increasing productivity and performance. Trust-building skills can also help you foster loyalty, engagement, and satisfaction among your customers, partners, and stakeholders. By learning and applying trust-building skills, you can boost your reputation, credibility, and influence in your field.

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Akanksha Srivastava
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When it comes to learning trust-building skills online, there are several top-rated courses available. Some popular options include "The Trust Edge" by LinkedIn Learning, "Building Trust" by Coursera and "Trust Building Online Training" by Udemy. These courses cover a range of topics including understanding trust, building credibility, and developing strong relationships. Whether you are looking to enhance your personal relationships or improve trust within your professional life, these courses can provide valuable insights and strategies to help you build trust effectively.

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Yoram Solomon

Trust Expert/Researcher • Professional Keynote Speaker • Author, The Book of Trust® • Host, The Trust Show™ Podcast • 3x TEDx Speaker • Trust Premium™ • Trust Habits® • Adjunct Professor • TV Host • (972) 331-1490
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Research done by Paul Zak (and others) showed the outcomes of a high #trust culture. For example, when trust is high, people are 74% less stressful, have 56% higher job satisfaction, 76% more engaged, 50% less burnt out, and more. I found in my own research that high trust companies are 50-64% more productive and innovative. Another study found that when trust is high in a project team, projects end on time, on budget, and on specifications 45% of the time more. Enough?...

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2 How to learn trust-building skills online

Online learning offers a convenient and flexible way to acquire and improve your trust-building skills. You can choose from a variety of courses that suit your level, schedule, and budget. You can also access different formats and methods of learning, such as videos, quizzes, exercises, case studies, simulations, and peer feedback. Online learning can also help you connect with other learners and instructors who can share their insights, experiences, and tips on trust-building.

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3 What to look for in an online course

Before enrolling in an online course, it is important to consider several factors that can influence your learning experience and outcomes. These include understanding the objectives and outcomes of the course, assessing the content and structure, verifying the quality and credibility of the course provider and instructor, estimating the duration and pace of the course, and evaluating the cost and value of the course. You should have a clear idea of what you want to learn from the course, as well as how it aligns with your personal and professional goals. Additionally, it is important to check the syllabus, topics, modules, assignments, credentials, qualifications, reviews, evidence of accreditation or certification from reputable organizations or institutions, deadlines, requirements, expectations, prices, discounts, refunds and benefits of different courses. This will help you determine if the course matches your budget and needs.

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4 Some examples of online courses

If you're looking to learn trust-building skills, there are several online courses that can help. We have researched and analyzed these courses based on their features and reviews, though you should do your own research and evaluation before choosing a course that suits you. For example, the University of Michigan offers a Leading People and Teams Specialization with a course called Building Trust, which covers how to establish, maintain, and repair trust in different contexts. Udemy has a course called Trust Me: How to Build Trust in the Workplace, which focuses on the concepts, principles, and practices of trust-building. LinkedIn Learning has a course called Trust: The Fundamental Skill for leaders and managers who want to build trust with their teams and organizations. And edX offers a Professional Certificate in Sales Leadership with a course called Trust-Based Selling, which teaches how to build trust with customers, prospects, and partners.

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Jerry D. Smith Jr., Psy.D.

Clinical Psychologist & Behavioral Health Consultant | Treatment, Building Trust, Conflict Resolution
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I've found value in courses that focus on emotional intelligence, active listening, and conflict resolution. For example, Coursera's "Emotional Intelligence: Cultivating Immensely Human Experiences" by University of Michigan, edX's "Psychological Safety: Keys to Effective Virtual Teamwork" by IUx, and LinkedIn Learning's "Building Trust" series have all provided actionable insights to enhance my trust-building skills. These courses offer a mix of theoretical foundations and practical strategies to improve relationships and communication in personal and professional settings.

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5 How to practice and apply trust-building skills

Learning trust-building skills online is essential, but they must also be applied in real-life situations. To do this, seek constructive feedback from peers and mentors to identify strengths and areas of improvement. Set SMART goals and create action plans to track progress with tools or apps. Find opportunities and challenges to practice trust-building skills in work or personal life, or join online communities or groups. Reflect on experiences and document reflections and learnings in journals or blogs. Trust-building skills are beneficial for any professional seeking to excel, as they can improve relationships, communication, collaboration, confidence, reputation, and influence.

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