How would you handle a situation where a team member consistently misses project deadlines?

Afrontas directamente y de forma asertiva el incumplimento. Utilizas la metodología "DEPA". D- Describes el hecho de forma objetiva. E - Explicas las consecuencias para tí, el equipo y la empres de su comportamiento. P - Pides algo que debe realizar, cambiar el comportamiento, etc. A - Agradeces su involucración en el cambio y muestras tu disponibilidad para ayudarles si lo desea. Esto suele valer cuando la persona NO SABE o NO PUEDE. Algo más complicado cuando la persona NO QUIERE. En el primer caso se le enseña, en el segundo se le ayuda y en el tercer caso muchas veces acaba en despido.

Understand the Issue: Have a private chat to see if there are personal or work-related reasons for missed deadlines. Set Clear Expectations: Clearly outline what’s expected and set realistic deadlines together. Offer Support: Provide any necessary training or resources to help them improve. Regular Check-ins: Schedule frequent check-ins to monitor progress and offer feedback. Document Steps: If issues continue, document actions taken and consider formal measures, ensuring fairness and clarity.

As a team leader addressing a team member who consistently misses deadlines requires a balanced approach. First, privately discuss the issue to understand any underlying challenges or obstacles. Set clear expectations and collaboratively develop a plan to improve time management and productivity. Offer support, such as additional training or resources, and establish regular check-ins to monitor progress. If the behavior persists, consider more formal measures, ensuring to document all steps taken. The goal is to foster accountability while maintaining a supportive team environment.

Missing deadlines can be a form of protest, to draw attention. They may find the project tedious, or they are in the wrong role. They may feel undervalued, wanting more responsibility or more say in the direction of the project. They may feel overdue for promotion. They may be in a project where they can't use their key skills and experience, causing frustration. Imagine you are in an unhappy situation. You talked to the team leader, co-workers, your manager, they either can't or won't help. So what to do? Stop working. Throw a spanner in the works until it gets the attention of a higher up. If you are that higher up person, you damn well listen to that person and sort it out. Do it right, and that person will go on to be a top employee.

No employee is happy to miss deadlines. Thus if this thing is happening a leader must first of all understand the causes. Very often the causes are related to workload. Employees tend to accept all the workload because they very often don't want to say no to their bosses. Thus you first of all need to examine their workload with them and create the basis to avoid the problem in the future and make the employee free to say no

Private Chat: Start with a one-on-one chat to understand any issues or obstacles they’re facing. Set Clear Expectations: Clearly explain the importance of deadlines and how missing them affects the team. Create an Improvement Plan: Work together to set a plan for better time management and productivity. Provide Support: Offer any needed training or resources and check in regularly to track progress. Take Formal Steps if Needed: If the issue continues, document your efforts and consider more formal measures.

É importante, após entender as causas, dar suporte nos itens que forem necessários. Se for falta de conhecimento ou capacidade técnica para entregar na velocidade esperada, prover treinamentos e capacitações - de forma formal ou de aprendizado com pares, por exemplo. Se for problema de gestão de tempo, crie checkpoints diários e utilize uma ferramenta como um Kanban para que a pessoa construa uma mentalidade mais organizada, consiga ter maior consciência de quais atividades estima mal o tempo e aprenda a priorizar melhor. E, principalmente, utilize uma abordagem de desenvolvimento e não de punição para os atrasos.

Understand the Cause: Talk with them to understand why they're missing deadlines it could be due to skill gaps or time management issues. Provide Training: If they lack knowledge or skills, arrange for training sessions or pair them with a more experienced team member for mentorship. Improve Time Management: Introduce tools like Kanban and set daily check-ins to help them stay organized and better estimate their time for tasks. Encourage Open Communication: Ask them to communicate early if they foresee delays. This helps the team adjust plans and supports them proactively. Focus on Growth: Approach the situation as a development opportunity, not a punishment. Your goal is to help them grow and succeed, benefiting the whole team.