How can you resolve conflict with a data steward?

Address conflicts with a data steward through open communication, mutual understanding, goal identification, role clarification, and collaborative problem-solving. If required, involve a neutral third party, establish transparent processes, offer training, document agreements, and promote a continuous improvement mindset. Regular feedback and learning from conflicts enhance the effectiveness of a collaborative data governance environment.

To effectively manage conflict with a data steward, prioritize "Collaborate and Compromise." This means understanding their perspective, clearly communicating your needs, aligning on common goals, proposing mutually beneficial solutions, being flexible, developing a joint action plan, and maintaining open communication. This approach fosters a productive relationship, balancing both parties' interests.

Use when all attempts to resolve the conflict directly with the DS have been tried and failed. It is a last resort measure when it becomes clear that additional perspectives or higher authority are needed to resolve the issue. Before escalating, it is important to communicate your intentions to the DS. The goal is not to go behind their back, but rather to seek a resolution that is in the best interest of the project or organization. Inform the DS about the escalation, explain why it is necessary, and outline the steps already taken to address the issue directly. This can affect working relationships, so it should be handled carefully to avoid undermining authority or abilities. The focus should always be on resolving the issue.

Conflicts need to be understood clearly. The Data Steward is looked upon as a SME on the topic and his/her disposition is highly critical. Sometimes, the conflict appear on misunderstanding or unclear objectives. It is necessary to seek clear evidence to avoid any conflict in the first place and resolve the issue. There is no need for ego or pointing fingers on who is right or wrong. Ensure a clear message is put across and if a conflict arises, find clarity and evidence in the conflict and manage them properly with the right resolution.