Here's how you can ensure timely delivery of feedback.
Ensuring timely feedback is crucial for team motivation and productivity. Feedback is like the compass that guides your team's efforts, helping them to understand what they're doing well and where they can improve. However, feedback is only effective if it's delivered in a timely manner. Let's explore how you can streamline the process and make sure your feedback is both constructive and prompt, keeping your team on the right track towards their goals.
Establishing clear expectations around feedback is the first step to ensuring its timely delivery. You need to communicate to your team how and when feedback will be given. This could be during regular one-on-one meetings, at the end of a project, or after key milestones. By setting a consistent schedule, your team will know when to expect feedback and can prepare to act on it promptly. This also helps in creating a culture where feedback is seen as a regular and beneficial part of the work process, not something to be feared or avoided.
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Tony Burns OAM
Regional Director | C-Suite | Senior Executive | Non Executive Director | Stakeholder Engagement | Team Culture | Change Management | Growth Acquisition | Motivational Speaker |
Through the development of confidence, independence and life skills we endeavour to promote a passion to lead a fulfilling everyday life in a world where there are no barriers. My teams are the only motivation I require to continue our journey and remain focused on our commitment to be an innovative employer. But high-performance companies and cultures don’t just appear, I understand that and have pushed towards finding what motivates people throughout the organisation. I have lived and experienced all types of leadership over my years working with people including in my amazing current role. I feel these experiences have really given me the tools of the trade to be a great example of leadership to help others achieve along their journey.
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João Carlos Cruz
LinkedIn Top Voice & Creator | Headhunter | Personal Branding | Executive Mentor | Leader Manager | Networker | Professional with 50 years in the market | USP | FAAP | FGV | Boston University
Fornecer feedback oportuno e eficaz é fundamental para manter a motivação da equipe e promover um ambiente de trabalho produtivo. Dê feedback sobre ações específicas e resultados concretos, evitando generalizações. Utilize exemplos claros para ilustrar seus pontos, ajudando a pessoa a entender exatamente o que foi feito bem ou o que precisa ser melhorado. Forneça feedback o mais próximo possível do evento ou ação que o motivou. Isso ajuda a manter a relevância e facilita a conexão entre o comportamento e a avaliação. Estabeleça uma rotina de feedback regular, como reuniões mensais ou trimestrais, para manter o acompanhamento contínuo. Celebre as conquistas e esforços bem-sucedidos da equipe!
Leverage technology to make feedback more immediate and accessible. There are many tools available that allow for real-time feedback and collaboration. These can range from project management software with built-in messaging systems to dedicated feedback apps. By using these tools, you can deliver feedback directly in the context of the work being done, making it more relevant and actionable. Additionally, these platforms often have features that allow you to track feedback, ensuring that nothing gets lost or overlooked.
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Tony Burns OAM
Regional Director | C-Suite | Senior Executive | Non Executive Director | Stakeholder Engagement | Team Culture | Change Management | Growth Acquisition | Motivational Speaker |
In today’s world, where information is just a few clicks away, customers have more power than ever before. They can research, compare, and decide on products or services without even engaging with a salesperson. By listening to their feedback, you can gain a deeper understanding of their preferences and pain points Improving Products and Services: Armed with customer feedback, you can make data-driven improvements to your products or services. This not only helps you meet customer expectations but also stay ahead of the competition Building Trust and Loyalty: When customers see that you value their opinions and act on their feedback, it builds trust. Trust is the foundation of long-lasting customer relationships and brand loyalty
The value of feedback diminishes with time, so prioritize giving it as soon as possible. When you observe something worth commenting on, whether it's a job well done or an area for improvement, take note and address it at the earliest opportunity. Quick feedback reinforces good practices and corrects issues before they become habits. It also shows your team that you're actively engaged and invested in their development, which can be a significant motivational boost.
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Tony Burns OAM
Regional Director | C-Suite | Senior Executive | Non Executive Director | Stakeholder Engagement | Team Culture | Change Management | Growth Acquisition | Motivational Speaker |
In a fast-paced business environment, it is essential to maximize productivity while ensuring work-life balance. So, naturally, managing time and priorities is crucial for me as a business leader, and it should be a priority for you too. Effective time management helps me stay organized, achieve goals, and maintain focus on strategic initiatives. Staying on top of the myriad responsibilities that come with leadership can be challenging, but implementing proven time management techniques makes a significant difference in my professional life. Efficient time management helps me stay organized and focused on my goals, ensuring that my team and I can make the most of every opportunity that comes our way
When delivering feedback, it's important to be constructive. Start with positive observations before moving on to areas that need improvement. This "sandwich" approach can make the feedback process more palatable and encourages a positive reception. Ensure that your suggestions for improvement are clear and actionable, providing a path forward rather than just criticism. This approach not only motivates your team but also fosters a growth mindset.
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Tony Burns OAM
Regional Director | C-Suite | Senior Executive | Non Executive Director | Stakeholder Engagement | Team Culture | Change Management | Growth Acquisition | Motivational Speaker |
Performance management is a critical element for the growth and excellence of any organization. In this article, we will explore the importance of performance management, including performance evaluations and constructive feedback, and how these processes can drive business success. Performance evaluations are crucial moments to assess progress, set future goals, and discuss professional development. They provide an opportunity for recognition and constructive feedback, fostering a workplace environment that values growth and excellence. Regular and constructive feedback is the backbone of effective performance management. It offers individualized guidance that enables employees to continually improve.
Feedback should always be followed by actions. After discussing areas for improvement, work with your team member to develop a plan to address those areas. This might involve setting specific goals, providing additional resources, or scheduling follow-up meetings to check on progress. By tying feedback to concrete actions, you reinforce its importance and show your commitment to helping your team members grow and succeed.
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Tony Burns OAM
Regional Director | C-Suite | Senior Executive | Non Executive Director | Stakeholder Engagement | Team Culture | Change Management | Growth Acquisition | Motivational Speaker |
Follow-up is crucial to a business’s success. The faster you follow up, the more likely you are to close the deal. In fact, one study found 78% of customers buy from the company that responds to them first. By not following up with prospects, you put your reputation at risk and force them to take their business elsewhere. Talk about an anti-growth strategy! Worse still, you’re not just losing on that one transaction. For example, if a real estate agent abandons a prospect, they not only lose the commission on that transaction but miss out on any subsequent transactions, such as potential referrals. Following up with potential customers should be a high-priority component of any marketing strategy.
Finally, encourage a two-way dialogue about feedback. This means not only giving feedback but also asking for it. Invite your team members to share their thoughts on the feedback they've received and on how the process could be improved. This helps to create an open and trusting environment where feedback is seen as a tool for collective growth rather than top-down criticism. It also gives you valuable insights into how your team perceives the feedback process and how it can be refined.
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Tony Burns OAM
Regional Director | C-Suite | Senior Executive | Non Executive Director | Stakeholder Engagement | Team Culture | Change Management | Growth Acquisition | Motivational Speaker |
By engaging in dialogue, organizations understand diverse perspectives. This enriches culture and promotes acceptance. With that, businesses can be guaranteed innovation and success as diverse viewpoints drive them. They find out what different people think. Once upon a time, effective internal communication meant simply sharing information through top-down channels – via a cascade approach as information filtered down through the organization. Now it means helping organisations deliver better performance; enabling employees to understand and play their role in the corporate strategy – that’s a key role for HR to play, as well as for internal communicators.
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