Here's how you can effectively communicate with students in a Higher Education setting.

Putting yourself in the shoes of others is the best way to communicate with students. Sharing your own learning and growth experiences can often open students' hearts and enhance the friendship between teachers and students.

Effective communication with students in a higher education setting involves a combination of clear, respectful, and engaging methods. Here are some strategies to consider: 1. Clarity and Consistency Provide clear, concise instructions for assignments, exams, and classroom activities. Consistent Messaging: Use consistent terminology and messaging across different platforms (e.g., lectures, emails, course materials). 2. Accessibility Office Hours: Maintain regular and accessible office hours for students to discuss concerns or questions. Multiple Channels: Utilize various communication channels such as email, discussion boards, and learning management systems (e.g., Blackboard, Moodle). 3. Engagement Interactive Lectures:

A simple rule applies here: Listen to understand, not to respond. Whenever we listen just to respond, much of what the other person says is filtered by our thoughts on what we will reply. Controlling this urge helps us listen better and understand what the person means. Always check for clarity whenever there is room for interpretation. Phrases like "So, what you're saying is..." help align understandings effectively.

Usar uma linguagem clara e direta, estar disponível para responder dúvidas, e criar um ambiente aberto para feedback são fundamentais. Além disso, adaptar os métodos de comunicação às preferências dos alunos pode aumentar o engajamento e a compreensão.

Embracing comments that agree and validate what you say is easy; we do it naturally. However, establishing a psychologically safe environment is crucial for students to openly express their feelings, desires, and expectations. I often say that I hate it when students say my class is boring, but I love that they feel safe to say it. Above all, don't take it personally; see it as a gift, a feedback that will help improve your class. Be positive so sudents feel they are contributing and work together to solve any challenge. Welcome their contributions, even if they are not correct. Praise the courage to say something different, validate their reasoning and the process they used to reach a conclusion, even if it's incorrect.

One of the most interesting and underused practices is sharing the learning objectives of the lesson or activity with students right from the start. Doing this in writing puts everyone on the same page and invites students to actively participate in their learning, collaborating and understanding the destination they aim to reach.

Feedback can take various forms, and the more you know your students, the more effective these feedbacks will be. Some are simple, others more elaborate: 1. Verbal approval 2. Evaluation of written work 3. Test grade 4. A smile 5. A pat on the shoulder 6. A private conversation about performance It's important to remember that feedback is most effective when the time between the action and the feedback is minimized. Balancing the elaboration of feedback and immediacy is part of the art of teaching.

Universities can enhance student communication by leveraging their Customer Relationship Management (CRM) and Student Information System (SIS). By having a comprehensive student profile, universities can send personalised and targeted campaigns through multiple channels such as email, SMS, and push notifications. Automated workflows and trigger-based alerts ensure timely reminders and critical updates. A student CRM can manage support requests, academic advising, event promotions, and feedback collection. Additionally, financial aid notifications, progress monitoring, and course registration communications can be streamlined, improving overall student engagement and support.