Customer Support

Here users and our partners are able to download a set of documentation: Declaration of conformity | Certification | MSDS | Control & Calibrator leaflet | Quality control target

Attention: Some of documents such as user manuals are protected and available only for our affiliates and distributors who have a login account.

HORIBA supports ISO15189 accreditation approval of your laboratory. Please find our unique service support for quality and assurance.

Yumicare, a remote connected support tool ensures optimal and efficient management of your laboratory. With Yumicare, you can exchange data between hematology instruments and HORIBA technical representatives, while monitoring real-time workload, reagent consumption, quality control, and instrument alarms.