Glia
About
Glia is a company that specializes in digital customer service (DCS) solutions. Their platform enables businesses to interact with customers through various channels, including messaging, video, voice, and co-browsing. Glia’s technology is designed to provide seamless and personalized customer interactions, whether automated or human-assisted, without losing conversation history. They cater primarily to financial services, including banking, insurance, fintech, lending, and credit unions.
Glia
Glia’s Digital Customer Service (DCS) solution brings the in-person experience to all customer interactions, whether they start online or on the phone. It breaks down the walls of traditional customer support by combining all communications means (chat, video, and audio ) into one unified, digital customer service experience.