FAQs

EasyVisit provides access to more than 2,000 Doctors at over 250 locations across Australia. Make sure you have access to the locations feature so you can find your nearest medical centre.

Once you have created your account, you can book an appointment with your GP at a medical centre near you in a few simple steps. You will need a registered Australian mobile number.

No. You can only book via EasyVisit or by calling your medical centre directly. With the EasyVisit App., you can do this in a few simple steps.

You can use the EasyVisit App. to reschedule or cancel an appointment. These functions will not be available within 24 hours of our appointment. Please contact your medical centre directly within 24 hours of your scheduled appointment.

For all enquiries about an appointment, please contact your medical centre directly.

For after-hours enquiries, please contact your medical centre directly.

Yes, you can book an appointment for someone else. We do encourage all users with a registered Australian mobile number to download the EasyVisit App. in order to use all the functions available.

For all face to face appointments, please pay for your appointment at reception. For telehealth appointments, your medical centre will contact you.

Simply go your settings within the EasyVisit App. and you can change your preferences.

Contact your medical centre directly or email [email protected]. Please note, do not email us regarding your appointment or medical information. It is for feedback only.

EasyVisit is owned and operated by Sonic Clinical Services.

For all medical centre fees, please visit your medical centre website, or call them directly.

We believe in medical leadership. The security of your health information is our top priority and we continually monitor and update our security measures.

We also believe in doing the right things, for the right reasons, we know that data security and privacy is paramount for patients, and we promise to never compromise your personal safety

For all practice owner enquiries, email [email protected]

Users cannot edit family members, only delete by swiping right>left on the family member in their account profile. If a user inputs incorrect details for the family member, they are advised to delete the family member in their profile and add a new one with the correct information.