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Informazioni su Make

Integromat è uno strumento di automazione che consente di collegare app e servizi in modo da creare potenti integrazioni che automatizzano i flussi di lavoro online.

Ulteriori informazioni su Make

Aspetti positivi:

Customer support is great. Amount of apps and integrations constantly being added to the system.

Aspetti negativi:

It's a bit unclear exactly what is happening that counts against your limits, but the lowest paid plan is so little I upgraded to that when I needed to.

Valutazioni di Make

Punteggio medio

Facilità d'uso
4,3
Servizio clienti
4,6
Caratteristiche
4,7
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,1/10

Make ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 383 recensioni degli utenti di Capterra.

Hai già usato Make?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (383)

Pieter
Pieter
Director
Utente LinkedIn Verificato
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great competitor to Zapier, but not for everyone

3,0 2 anni fa
Sottotitoli in italiano disponibili nel lettore video
Mattia
Ragioniere (Italia)
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Automatismi rapidi ed efficaci

4,0 10 mesi fa

Aspetti positivi:

Grazie a Make ho la possibilità di far partire le campagne di automazioni all'interno del CRM Keap Infusionsoft

Aspetti negativi:

Spesso, quando appare un errore nelle sequenze, se non si tiene d'occhio la casella mail si rischia di scoprire troppo tardi che la sequenza si è interrotta

Vincenzo
Web Developer (Italia)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Automatizzare i processi aziendali

5,0 2 anni fa

Aspetti positivi:

A differenza dei competitor Make basa i suoi piani sul reale consumo di risorse e non sul numero di processi eseguiti.

Aspetti negativi:

Secondo la mia esperienza su Make non ho avuto alcun inconveniente e quindi non ho nulla da segnalare in merito

Alfredo
Alfredo
Founder (Panama)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Leading the automation no-code (or low code) solutions

5,0 3 anni fa

Commenti: I've been a long time user of their free tier, but a particular project required some advanced features. I tried using other services with lower costs or higher limits, however even basic things like supporting a JSON Api, handling files, or handling multiple steps had issues. Not the case here: I was able to completely

Aspetti positivi:

Integromat is, to me, more advanced and way better priced than Zapier. It supports a whole lot of apps, and has an excellent support for JSON and external APIs. It also provides webhook support. Their free tier has been very useful to me for years, and now that my needs have expanded I'm finding value in their next tier.

Aspetti negativi:

I still feel limited by the pricing scheme. The lower tier has enough operations and bandwidth for my needs now, but the time interval is 5 minutes, which adds up on my workflow. The next tier lowers the interval to 1 minute, but is significantly more costly (because it also adds more operations and bandwidth). However, it is still less expensive than Zapier and actually works for my needs compared to other cheaper alternatives.

Marius
Director (UK)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great API management and connection platform

5,0 9 mesi fa

Commenti: Overall extremely satisfied. It is one of the cheapest options for our company. It is also very versatile, as it allows to build custom apps, which is made easy by good building interface.

Aspetti positivi:

It has a lot of preset applications ready for use such as Shopify, FreeAgent, Excel, Google Sheets, etc. Once you understand the layout it's very easy to work with.

Aspetti negativi:

It requires a weekly authentication for google accounts, which must be done manually. Also, the google connection setup is more complicated compared to the alternative platforms like Zapier.

Jeroen
CEO (Belgio)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Worst and most non-functional automation / integration platform that exists

1,0 2 anni fa

Commenti: The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere. When you contact support with this, they try to tell you the bug isn't theirs while it is their issue to fix. And then they will send you tutorials on how to do it etc. While you did it perfectly according to the book. My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all Make.com / Integromat customers are stuck.
Zapier is a somewhat more expensive, but given the massive amount of time and frustration you'll save, a more cheap solution than Make.com / Integromat!

Aspetti positivi:

It has a good dashboard. Its recent dashboard upgrade is an improvement.

Aspetti negativi:

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere.

Pedro
Pedro
Marketing & Growth Ops (Portogallo)
Utente LinkedIn Verificato
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

One of the best Marketing automation hubs

5,0 anno scorso

Aspetti positivi:

Tools usually don't have native integrations with each other.Make.com is your best friend in these cases. You can easily set up conections between tools and do all kinds of workflow management stuff (Branches, routers, filters, transform data etc).Usually tools have an integration with make but, if you don't have it, you can always use the API.

Aspetti negativi:

It can become expensive because you pay per each operation that runs

Luciano
Luciano
ChatBot and Automation developer (Italia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The new Integromat does not disappoint

5,0 2 anni fa

Commenti: It allows me to acquire more customers, who always use different tools, in a simple way because it allows me to integrate them all in a simple and immediate way

Aspetti positivi:

The large amount of apps that can be integrated makes Make the necessary collector towards which to converge your workflow in every project. The graphical representation of the logics and modules allows the creation of forward automation scenarios

Aspetti negativi:

Make brings with it the strengths of Integromat, but also its (few) weaknesses. For example, I have been waiting for and requesting for years a "converger" component, capable of bringing together the logics following the conditional paths

Amit
Ceo (Israele)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Unreliable and Unresponsive Customer Support

1,0 3 mesi fa

Commenti: My overall experience with Make (formerly Integromat) has been extremely disappointing. The platform might have potential, but the unresponsive and unhelpful customer support has rendered it almost unusable. I would not recommend this service to anyone until they drastically improve their customer support.

Aspetti positivi:

Initially, the platform showed some promise in terms of features and integrations. However, any positive aspects are completely overshadowed by the terrible customer service.

Aspetti negativi:

The customer support is absolutely atrocious. John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the [sensitive content hidden] closed my ticket without any resolution or explanation. This company’s complete lack of care and responsiveness makes it extremely frustrating to use their services.

Artur
Artur
Product Owner (USA)
Utente LinkedIn Verificato
Trasporto aereo/Aviazione, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Generation "Z" ("Zero-coders")

5,0 5 anni fa

Aspetti positivi:

My team and I truly felt in love with Integromat since very first interaction. A visual interface that is simple enough but provides outstanding possibilities whatever you decided to make or create. The whole variety of integration schemes, connectors, settings, and other product customization appeared to be much over our expectations and engaged us to run more creative sessions with an internal team and outside with our users as well. That dramatically increased our product delivery speed rate and encouraged product team to reach more goals withing the same sprint cycle. With integromat, you help your product team grow. It shortens a development cycle up to 5x faster than we had before.

Aspetti negativi:

Would be great to have more examples of a case by case implementations. Also, it seems to be obvious, but there are no pre-built templates or fully-built examples that could make a team engagement more seamless and time-efficient. So the learning curve exists and can freeze your team for quite a long time if you won't focus on just a particular case.

Abhi
Abhi
CEO (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best app for automating your business workflows

5,0 5 anni fa

Commenti: We are putting our entire business on auto-pilot with the help of Integromat. From customer support to sales enablement, we are using Integromat to connect the pieces together and save a lot of our precious time on a day-to-day basis.

Aspetti positivi:

Integromat is much, much superior in overall features than its counterparts like Zapier, Automate.io, Zoho Flow, and much more. What we love the most about the software - Integrated file management - Very intuitive flow builder - Error handling capabilities - Customer support (they are very much open to feedback and go an extra mile to maximize mileage)

Aspetti negativi:

Well, IG isn't perfect. We would have loved the ability to write our own custom logic inside the app, and it still doesn't support a few apps that we use, like, RescueTime, FindThatLead, TexAu, and much more. That being said, it's still an evolving platform, and we have migrated away from Zapier/Zoho Flow/Automate.IO completely, after signing up for Integromat.

Stephen
Stephen
Owner (UK)
Utente LinkedIn Verificato
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Automations MADE easy with Make

5,0 anno scorso

Commenti: Essential piece of kit for our Ai Automations Agency that just works. Connecting things that fire upon triggers is a life saver and increases productivity

Aspetti positivi:

The automation of set and leave for a lot of our daily processes and the ability to connect so many APIs

Aspetti negativi:

Not a lot to complain about but maybe advanced pricing options for different levels of usage than already exist

Mike
Developer (Spagna)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easily and Profesionally Connect your data across platforms

5,0 8 mesi fa

Commenti: Great, we have around 40 scenarios running that make sure our data is on all the correct places at all time.

Aspetti positivi:

Easy to create your flows, connect the different apps and handle errors.

Aspetti negativi:

Support has been slow in replying when something is not working or I'm not really sure if I'm doing it correctly.

Mitch
Consultant (Australia)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Powerful automation app

5,0 5 anni fa

Commenti: I started using integromat for more complicated things that I couldn't automate easily with zapier. I've now moved all my automations to integromat as it is far superior to anything else on the market.

Aspetti positivi:

Integromat packs a punch when it comes to automating your business or personal tasks. The scenario builder, which allows you to visually build multiple routes with filters, is top notch. I use the app daily for me and my clients. Whenever I get stuck, I reach out to their support and they always amaze me with their fast responses and helpful advice. Their support makes this app, which can be a little confusing, very user friendly and easy to use.

Aspetti negativi:

Integromat is not designed for the everyday user. It is an advanced level automation app that does take some getting used to, and requires coding knowledge. I really wish they had more 'human shorthand' to simplify some things such as formatting dates, times etc, such as appending ' 2h' to a time to add two hours, like zapier does. This would speed up and simplify making some scenarios. I've also found a few of their help docs are a little sparse and I wish there was more detailed documentation available. The trade off of needing to code certain data is that you truly can manipulate it anyway you want - if you know how to write the code to do it. And the shortfall in documentation is made up with their stellar support. Testing is another issue, as you cannot easily test scenarios, or re-run data through them. This is a known issue and I'm sure integromat are working on it already.

Vasilis
Engineer (Finlandia)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Is Integromat 'the glue on the internet' as they claim to be?

5,0 4 anni fa

Commenti: This is by far the best program in the market in my experience. I usually start with HTTP Requests, or Webhooks and the result is magic. I can root scenarios, putting conditions, it's math funtions, text functions and more in a very relaxing UI. And, Relaxing UI, means hard to get asleep, more time to work, more efficient results, time saving.

Aspetti positivi:

Their friendly visual interface is the first thing that will attract your attention, and much easier than any other program in the market (to my knowledge). Many important features, that may seem unimportant at first sight, but critically useful in practice. Error handling, filters, and more, really working with Integromat is like playing a mind game, rather relaxing you. I often do scenarios for my self, just to test functionalities etc. Many apps covering and growing really very fast, as Integromat team takes their business very seriously. There's a 'semi interactive' page with customers requests, and they really implementing what customers ask. WEBHOOKS, XML/JSON PARSE, GET, POST, HTTP, SOAP... Smart Scheduling, and a flexible plan with reasonable prices, generally all the package is really attractive. Once their site was down due to a DDoS attack, but the Bots were running unaffected. The very plus that I want to highlight is that, it's a very able team caring very much about their application and that's obvious in many details.

Aspetti negativi:

There is no LINK to the applications they work with. For example, I browse through apps and see "BulkGate". By name, it looks like an app perhaps useful to me but where's their website? Nowhere they give their link. There is no Javascript Cloud, and that's a really major problem. Minor bugs in functionality, for example in WordPress posting but they're usually solving very fast. The organisational platform need improvement as it's limited only in folders. You start a new scenario, first you have to save it in 'bulk' then to find it and then to move it to the folder you want. Anyway these are minor problems and I believe they're going to fix, the Java Cloud would be a very big improvement if they will include it, as several projects need to run Java in the middle of the scenario. Some other times, after XML or JSON parsing, is giving output but that is not passed to the next module.

Laurène
Head of Customer Success (Francia)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

The most powerful automation tool you can find, with a user-friendly interface

5,0 2 anni fa

Commenti: Make has become a vital tool for our fast-growing company. I would advise anyone to give it a try if you have any manual tasks you want to automate.

Aspetti positivi:

I have been using Integromat / Make for over 2 years and I can't get enough of it. It was a game-changer when I joined an early-stage startup as it allowed us to automate all the manual workflows (involving lots of copy-pasting, file organizing and API calls) and therefore achieve more with our limited resources. I work in Customer Success and Make allows us to provide more and better services to our customer base, without relying on the Tech team. The community is amazing, you'll always find someone to help you.

Aspetti negativi:

The support is really bad, you have to rely 100% on user communities. The documentation is also bad, you have to guess how some modules work and/or find user-made documentation. Therefore the learning curve is a bit steep. I am not a fan of their communication overall, I hated the migration process from Integromat to Make although they try to sell it to you as an awesome experience. From a user perspective, Make is not that much better than Integromat. To sum it up : I love the product but customer service has room for improvement :)

Michael
Director (Australia)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Integromat is awesome

5,0 4 anni fa

Commenti: Amazing

Aspetti positivi:

Continuous updating new modules, reliability of the system. I am able to deploy custom integrations with very little code knowledge and much quicker than the alternative

Aspetti negativi:

Can be a little bit time consuming learning how to use. Documentation is not great. I have been informed that they are working hard on documentation.

Utente Verificato
Utente LinkedIn Verificato
Amministrazione pubblica, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I Miss Integromat

4,0 2 anni fa

Commenti: Integromat was an awesome company, a very usable platform with great customer support and documentation. Once it became Make, they lost the great customer support and documentation. The API is still very user friendly, but if anything goes wrong, don't expect to get any answers any time soon.

Aspetti positivi:

This platform is super user friendly for those that aren't familiar with coding, and has a ton of features available.

Aspetti negativi:

The customer support is terrible. Prior to becoming "Make", when you submitted a ticket with them, they got back to you in a few hours, a day or two at most. Make customer support takes days to get back to you, and in my experience, rarely is any help at all. Additionally, the name is terrible. It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with the issue at hand. Just absolutely terrible naming decision.

Sergio
Digital facilitator (Italia)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Probably the bet connector out there

5,0 anno scorso

Aspetti positivi:

Make is easy to understand and use for basic tasks; you need to invest some time on the (very good) training to exploit the ore advanced features and create complex workflows, but yuu'll find yourself doing magic.

Aspetti negativi:

Some features and connections are missing, bu tit's only a matter of time, they'll be integrated for sure.

Utente Verificato
Utente LinkedIn Verificato
Istruzione superiore, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Inexpensive, fast, and programmer-friendly integrations

5,0 4 anni fa

Commenti: Using it to integrate a few webhooks with social media accounts quickly, without needing to wait for and manage full developer accounts on each platform. Much easier and quicker. The pricing is amazing, and month-to-month isn't an arm-and-a-leg more.

Aspetti positivi:

I love that it lets you get under the hood a little more than things like IFTTT or Zapier. It's also a lot cheaper than Zapier, while offering most of the same types of integrations.

Aspetti negativi:

Because it's a little more programmer-friendly, it can be a little more finicky to set up, especially if you don't have a tech background, but the extra customization and functionality it worth it, in my opinion.

Vance
Digital Marketer (Singapore)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Best integration and workflow automation tool

5,0 2 anni fa

Commenti: Amazing even during their early Integromat days. They've evolved so much and they are probably one of the most important tools in any of the businesses I've worked with.

Aspetti positivi:

Cost, features and available integrations are Make's strengths and probably the reason why they are preferred by anyone who knows how to handle webhooks over Zapier (robust but very expensive).

Aspetti negativi:

Documentations for certain obscure integrations can be very weak and not helpful. But they make up with great customer support.

Mitchell
Director (UK)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Time To Ditch Zapier

5,0 anno scorso

Commenti: 10/10

Aspetti positivi:

I started my automation joruney with Zapier but it got crazy expensive very fast. Since switching to Make, I have never looked back. It intergrates with all the apps I need (Shopify, Airtable & Xero) for 1/10 of the price I was paying before. And that was great value vs paying for indiviuals apps. It has helped us scale really fast.

Aspetti negativi:

Sometimes the connection with Shopify fails and has to be reconnected (once every six weeks). There is also an issue with Xero where the invoices are created Tax Exclusive when they should be Inclusive (this may be an issue with Xero but either way it doesn't work as I would like).

Ratko
Ratko
CEO & Founder (Croazia)
Utente LinkedIn Verificato
Esternalizzazione/Delocalizzazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Zapier on steroids with the best customer support out there!

5,0 5 anni fa

Commenti: I simply adore Integromat! I'm using it in a number of projects and still haven't scratched the surface of what its potential really is. Anyone who I know who started using Integromat, as soon as they got over the initial bump of how to use it - they fell in love with it. They're soooo robust, have an ability to tackle almost any situation, either with a pre-built module or by letting you create your own one. Highly highly highly recommended!

Aspetti positivi:

- An amazing visual user interface to see automated workflows and data flows within them - Robust features to setup each part of the automation (filters, error handling, multi-steps, etc.) - A great list of ready-to-plug-in tools (each with a number of actions and triggers) - Ability to create your own modules - User interface for a all automations and results tracking is amazing - Amazing price for value

Aspetti negativi:

- Takes a while to learn how to properly use the tool (the Facebook community and customer support is amazing so that definitely helps), and how operations are counted is a bit different than other tools so can be confusing - Doesn't have that many tools they integrate with, compared to their popular competitors Just to note, both cons above are getting better daily, and they're minimal compared to the tremendous value you get out of Integromat.

Kevin
Kevin
Consultant (USA)
Utente LinkedIn Verificato
Software informatici, 10.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent iPaaS Tool - Less Brand Recognition, More Value

5,0 4 anni fa

Commenti: Excellent

Aspetti positivi:

I have used numerous offerings in the integration platorm as a service category. Big name, expensive platforms such as Boomi, Informatica, Snaplogic, JitterBit, Workato, MIcrosoft, and Software AG. And also platforms I consider not true iPaaS platforms. Zapier/IFTTT are the best examples. They are truly targeting the citizen integrator, not a more advanced user or developer. I've used those tools directly, and using them to embed as functional components of a broader product architecture, such as using a Model Driven MIcrosoft PowerApp in a commercial software offering. Personally, I have found Microsoft's M365, Power Platform, and Azure suite, and even D365 though less so, to offer the greatest net value. Microsoft Teams is a tool that doesn't really have a peer (not even Slack in my view) in bringing all the value to an accessible place for end users to use the tools to measurable effect. However, I have also found the need for a complimentary tool that is not Microsoft developed, and after testing and labbing Informatica, Boomi, Jitterbit, Workato, and SnapLogic, and using Zapier for more personal-oriented purposes, I now look at Integromat as that key 2nd tool. It does not have the brand recognition of many of the others mentioned. But it's flexibility, utility, value, support, and the constant innovation by those managing the platform. I highly recommend the platform.

Aspetti negativi:

Very little to complain about. Perhaps because of less brand recognition (in the US anyway), the community is smaller.

Lucas
Creative Director (USA)
Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

This tool definitely crushes the competition

5,0 6 anni fa

Commenti: I've tried a number of tools in the space, and Integromat really just brings it in all the places that are important to me. I appreciate the overall flexibility -- the developers have assumed nothing about your project and so there are no restrictions to what you can achieve. The pop-open config panels for each pre-built module are a clean and simple way to manage what would otherwise be a HUGE tangle of individual libraries and imported classes. I've created a tool that funnel multiple lead sources into a single PipeDrive sales flow. I've built a service to provide email addresses to website members that forwards inbound messages to the address associated with their user account. I've built a signup-processing tool that adds new subscribers to variable MailChimp lists depending on the details of their service agreement.

Aspetti positivi:

Visual UI simplifies complex integration networks Really good selection of pre-built interface modules Ability to write your own reusable modules Debugging system to track down integration errors Lots of options for handling of errors Usable freemium offering and great pricing after that

Aspetti negativi:

There are a few interface modules that I'd like to see pre-built for tools that I use, but these tools also utilize REST APIs, so the lack of pre-built modules doesn't get in the way of actual development. It just feels a bit neater to use a pre-built module and see those icons in the UI instead of just seeing a bunch of webhoook icons.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Fun and powerful

4,0 3 anni fa

Commenti: Automate reoccuring manual tasks

Aspetti positivi:

Integration capabilities / Graphical user interface / Pricing

Aspetti negativi:

It took some time to get to know the setup and all the different modules.