17 years helping Australian businesses
choose better software
Duda
What Is Duda?
Trusted by more than 18,000 agencies and web professionals worldwide, Duda is a leading website building platform designed for agencies who are looking to scale.
Loaded with powerful client management, team collaboration, and design-rich tools, Duda's award-winning platform enables agencies and web pros to build and manage powerful websites 50% faster than traditional builders. Ranked #1 in Google's Core Web Vitals, Duda can help you create high-performing, SEO-ready websites for SMBs.
Who Uses Duda?
Duda is the leading website building platform empowering digital marketing agencies and SaaS companies to build and manage their customers' digital presence.
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Reviews of Duda
For me, Duda is the easiest CMS out there
Comments: I have no regrets using it for the past 9 years and will continue to do so. I will continue developing websites and templates and as well as cool widgets.
Pros:
Duda for the past 10 years has added new features in the CMS, it's easy to build out a website as they have numerous templates. You can build your widgets if you have a developer like me and achieve custom behaviours in a website by using technical workarounds. All seo settings are grouped in the left sidebar as well as the other options that will help you make your site go live. I've been using Duda for the past 9 years and I'm still using it together with my clients. There's nothing out there that beats simplicity and usability of Duda.
Cons:
What I don't like is their plan pricing. Before it was affordable to other agencies, but their prices bumped up. Sometimes, simple bugs pop up, but that's udnerstandable as they are improving the system.
Alternatives Considered:
Most flexible for custom layouts
Comments: It's a pretty quick process to get started. Pick a plan, preview designs in desktop/tablet/mobile views to your heart's content, and go. I look forward to trying their phone support, as when I signed up there was only e-mail support, which has variable responsiveness. Having said that, they do want to help and usually come up with a solution. I liked the platform enough, I started another website with it and will probably have yet another one soon. The user interface is pretty simple, considering how complex the tasks are.
Pros:
Duda has a broad set of tools and templates, which are quite easy to customize. The editing tools, publishing updates, and finished websites load quickly. Newly available phone support is a nice addition. You can also save complex groups of laid-out components (called "sections") for easy repetition (and then customization) across your sites.
Cons:
Some options for fine-tuning design details are left out or not available in certain views (mobile versus desktop).
Used the platform for over 4 years, and still being disappointed with every update.
Comments: Awful. But I'm honestly just not sure of viable alternatives. After using the platform for the past 4 years as an end user for my own, and for my partner's businesses, I'd really like to expand and provide a full web and digital agency offering. In terms of websites, this is totally duda's thing. Custom and white-labelled branding for the editor and site stat reports is a very nice touch and makes Duda a very appealing option for fully fledged agencies. Managing user roles is a breeze too. But the thing is, little bells and whistles are fine - but only if the platform is built on a solid foundation. At the moment, it's not. It hasn't been for the past 4 years. Support isn't great either. I currently have an open support ticket for a basic issue, which is still open after 5 days. It's now weekend so I don't expect a reply until next week. The issue should be a simple one to rectify and I have suggested a fix but it is up to their dev team to implement. Luckily this isn't a client's website, but imagine if it was? How rediculous this would look to the client. Over a week to fix a simple issue? Would you really want to build an agency with this level of support? Perhaps they reserve and prioritise their support team to the bigger agencies - I don't know. So if you're a freelancer or small agency maybe stick with the good old reliable CMS that most of the web is built on (you know the one) or fully research your alternatives before you dive into the Duda nightmare.
Pros:
[Quick note before I start - I've used the platform since February 2015]. There are absolutely some pros to using duda. This isn't going to be a totally negative review. But this needs to be a massive eye opener for the team so they can understand in what areas they are failing their customers. First up, as a simple WYSIWYG editor, Duda isn't doing a bad job. Trouble is, in today's market this is more of a minimum expectation, rather than a unique or coveted feature. Back in 2015 when I first subscribed, Duda was aimed more at the end user - fast forward to the present and they have marketed themselves more towards agencies and freelancers. In terms of websites built per annum, they're certainly doing a lot better than in 2015. They do listen to the community, they do ask for feedback and act on it, and they do work on useful updates. They just do it all... really slowly. Duda isn't an open source platform and unlike other platforms they don't have a strong community of developers behind them. They do however have 'duda pro' developers, but their catalogue of work (like custom widgets) is small, uncomprehensive, and unreasonably expensive. Sure, you can absolutely code widgets and write custom code for your website, but we'll cover what a horror show that is in the 'cons' section. Look, I begrudge writing negative feedback, especially when I see the hard work being done by the Duda team, but there's just no point beating around the bush, Duda is just a troubled platform.
Cons:
As mentioned above, I've used Duda for over 4 years, since February 2015, so make no mistake - I know this platform inside and out. First of all... eCommerce. This is by far and away probably the worst part of the platform. Duda has a longstanding integration with eCommerce platform Ecwid. On the whole, the Ecwid platform is very good - the issue is, is that the integration you get with Duda, is not fully featured Ecwid. It has a limited feature set, and is, quite honestly, terrible. In addition, many eCommerce platforms require 'apps' or 'add-ons' to expand their functionality, whereas, duda's catalogue of apps for their eCommerce integration is pathetically small. Unless your needs (or your client's needs) are very simple, just don't bother with it. Next up, custom code. When I first signed up to Duda, it was marketed to me in such a fashion where you expected adding custom code to be a breeze. And, of course, I'm not naive - I totally get that when adding custom code to a WYSIWYG editor there is going to be multiple cases of conflicting lines of code. But the functionality of Duda is quite basic, and sometimes you do need to augment that functionality with custom code, which is, well... an absolute nightmare. Don't expect support to help either - they'll just suggest you pay a 'duda pro' to fix it for you. Get to grips with not writing clean code - official support advice for CSS was to just bang !important on everything and bang it in the site wide stylesheet.
Surprisingly powerful--it's not what you think.
Comments: As a marketing company, this makes my life SO MUCH EASIER. I used to build in wordpress, which is fine, but this is about half the time, and the websites look the same. Very easy to add the things you want to make the sites really sing.
Pros:
Simple to bang out a website, the Interface is easy to use and even fun. I really like how the sites come together, you can easily see how they will look on desktop, mobile, and tablet.
Cons:
Some limitations in how you put the sites together, it can be annoying to be stuck to the four column design that is common across the web. They've got a new feature rolling out that is supposed to resolve this.
Building websites is hard? Not any longer
Comments: Switching from using a web builder/designer to do it myself was too easy. I recommend it to everyone.
Pros:
Setting up my new website was so easy, I completed it in 2 months. Then adding the storefront that took a few hours.
Cons:
It does not integrate new Ecwid options fast enough.
Alternatives Considered:
Very great software
Comments: Duda is a great platform which fits my clients’ needs and has awesome support, great features, webinars and a huge resource center.
Pros:
Frequent updates with new features, stability, speed, top-quality
Cons:
Should be advertised more for web design companies only
Website Design Made Easy!
Comments: Overall, I have very much enjoyed working within Duda for basic websites to e-commerce websites built using Ecwid within Duda. The optimization and security make Duda a better choice for me than WordPress, Wix, or Squarespace. I have compared sites built between these platforms and the Duda websites outperform the others.
Pros:
I am not a coder, so I find Duda, to be very helpful in designing unique and creative websites. Their pre-built templates help me figure out how to design creative aspects while using a drag-and-drop builder. The extra bonus is that even though I am not a coder, with support's help, I have been able to get into the code and manually change some CSS when necessary to get things to look and function as I wanted.
Cons:
I am very happy with the product but if I were to have any negative things, I have had to use 3rd party widgets to accomplish what I/my client wanted. Such as Jotform to allow payment within forms. It is very easy to integrate and it works well with Duda but it is an extra cost for my client by using 3rd party widgets. This isn't a make-a-break for me but it is a small hindrance when I have to tell people we have to use multiple software to complete their website goals.
The right choice for agency profitability
Comments: I can replicate my design templates which decreases my build time and increases my profitability. Duda is open to product improvement suggestions. Overall, I love Duda. It's a core part of our strategy to develop sites faster and more profitable. I am excited for the future growth of my agency with Duda.
Pros:
As an agency owner, the white label options enable me to reinforce my brand and company to my clients. Unlike consumer-oriented website builders, there's no upselling, annoying advertising, or constant attempts to distract me from my work on the technology, services, restaurant, software, and other types of websites we create. Support is quick and convenient. I can share site management with my clients, with specific permissions for specific individuals. Duda features customization and personalization features that should help any local business sell more and become more profitable. The drag and drop, on-screen editing is delightful. Easier than any consumer-level website builder, far easier than WordPress — and more secure from hacking!
Cons:
Lack of dynamic page content (Disclaimer—this is a feature that has been publicly announced as under development with no ETA as of this date). As a Joomla expert, I'm accustomed to flexibility with the data and content within my CMS. Limited functionality for custom social sharing images (if you're a heavy social media user). You can workaround this limitation if you know some basic HTML and aren't afraid to access the code base. Lack of categories in page creation.
My Experience With Duda
Pros:
When it comes to handling web content, Duda offers best features. It makes designing websites easy and integration is easy too. In addition, it makes it easy to secure websites thanks t the SSL security capabilities. In a nutshell, with Duda, content management is easyb
Cons:
No specific issues with Duda. It meets the need and fits the bill.
Excellent tool for agencies
Comments: We have been using Duda in most of our clients websites and I love the personalization features. Also, it's easy to build, we can build fast and it's overall easy for clients to use it. It has a learning curve, but nothing out of the ordinary, we were up and running in a month.
Pros:
Very easy to use, great pricing but above all customer support is outstanding! Very very good!
Cons:
I believe it's good, just missing some features like repeatable content, member's area and similar. But very very good overall.
Has bridged the gap for our agency
Comments:
Overall, really really good. It's saved us from hiring a full time developer.
Hope my review does not sound negative, this is just some constructive criticism.
Pros:
We were about to hire a full stack developer, no need for now, we just outsource any complex bits of code to another company Websites nice and fast to build, reducing our quotes to clients, or increasing profit margin, though sometimes can be restrictive and we are unable to do exactly as our design suggests. Fairly easy to use interface.
Cons:
Some controls not very intuitive Often hard to get things where you want on the page without disturbing Frustrating that elements can't be 'locked' between resolutions, the build process would be so much faster if we weren't switching back between devices getting things just right, or recreating rows because we could not find a compromise. Some menu's appear slightly offscreen depending on where they are, this can be frustrating Sometimes buttons overlap and it's impossible to select the area you need without copying and pasting the row to alleviate this problem Sometimes we're unable to move pages around properly (they would not go where dropped), by duplicating the page we were able to place the duplicate in the right place. We've had an issue where hex codes are identical between rows, though they are not seamless and there appears to be a slight variation in colour between them both (you can see where they join). Or client noticed this and there was nothing we could do. As a paying customer I don't thing email-only support is enough, we have a couple of websites on Duda already and it can be frustrating having to wait for an email reply, especially when it goes back and forth when a phone call would make this much faster. We have had to inform both clients sites we're producing on Duda there will be a delay while we wait for a response from Duda support, to which they reply 'just call them!' Widgets library still pretty small, though I expect this will grow over time.
DUDA - can I get a minute of you time?
Comments: Overall we are very happy with the product. It is very fast to implement a website.
Pros:
We found DUDA very intuitive and their support videos are informative. The layout and menu are quick and it is easy to access the tools you need. All the built-in widgets are easy to drag into the page. It's simple to use, quick to implement, SSL and DNS settings are straightforward.
Cons:
Accounting and the relation plan upgrading and downgrading are cumbersome and involve more time and require a human interface as opposed to clinking some buttons and a lot more time is involved than should be. Very frustrating when moving from Basic Plan to an agency plan. They say they are aware of problems and are working to make it better. I believe them because it is that bad. Ah, growing pains. We feel some of the support answers are a bit smug. And we do not ask questions that are in the FAQs or support docs.
Great for Agencies
Comments: We became Duda Agency partners with the goal of bringing our web development in-house while moving to a simple UX interface that anybody could use. Since becoming partners, we've tripled our website development business in the last year with large margins... and superior site designs and underlying code that we trust to deliver positive experience for our clients.
Pros:
Duda allows us to easily create beautiful websites for our clients, with features that lend themselves to natural upsells and ongoing retainer work. We used to shy away from website development and design work because of the headaches of outsourcing or older CMS systems that we didn't feel comfortable in. This is a modern UX interface that both our internal team and clients love after hand-off. And the fact that it has full developer backend capabilities means were not limited in creative development work that goes beyond the basic template designs. For that reason alone, it is heads and tails above the other popular CMS systems like Wix and Wordpress and SquareSpace.
Cons:
Customer service is pretty slow, even for agency partners. Ive heard that phone support is faster...but its a tech company and they have a chat functionality, so they should prioritize that channel more so than phone. Also there are some occasional glitches with adding custom javascript as it seems to interfere with their base code files. But that's only applicable to fairly robust technical implementations. We'd ideally like the integrations to be more robust as well for direct connections to common CRMs and other third party tools. But again, none of that outweighs the overall benefit of Duda.
I can't go back to Wordpress.
Comments: I think Duda gets a lot of things right. They know who their customers are (agencies). They solve many common pain points that agencies have, and they are continuously improving the platform.
Pros:
I've been building on WordPress for 15 years, and over a year ago, when I was starting my agency, I was introduced to Duda. It has revolutionized my business. Duda allows me to build sites faster, I don't have to deal with the headaches of updating versions of WordPress or plugins that might break a site. I love the integrated site comments and user management. It really is built for web design agencies. The ability to create dynamic pages at scale using connected data through google sheets or Airtable is a game-changer as well. Not having to mess with setting up hosting is incredible as well.
Cons:
I'm sure there is something, but the pros outweigh the cons. I haven't quite figured out using Flex just yet. Coming from WordPress before Duda had Flex, that's the one thing I thought they were missing, but now that they have it I haven't even felt like I "needed" to use it on any website.
Duda is all I use now!
Comments: Per my previous comments, I am building high-quality sites in less time. This benefits my clients and also helps to grow my business.
Pros:
I like the ease of use. I believe it allows me to build great sites with excellent functionality in a lot less time than the tools I formerly used. This allows me to provide a more affordable service to my clients. As a 5-year White Label partner I get grade person to person support whenever I call with an issue or problem. In short, I am fully sold on the Duda product.
Cons:
The first few years that I used the Duda product I encountered fairly frequent bugs and frustrations with things that either didn't work as expected or unavailable capabilities that I needed. In the past several years, however, the product has evolved to the point where I rarely encounter such issues.
I'm not the best at design or coding, but Duda makes it so easy..
Comments: I'm truly thankful that I found Duda.I was struggling to find the right business model at the beginning of my web design journey that would provide reoccurring revenue, and Duda's helped me shape my business into what it is today.I'm not the best at design or coding, but Duda makes it so easy to create great websites. I've been able to create sites for businesses and individuals and charge monthly for my services.Not only does it allow me to make a residual income, but it also allows me to travel the world doing the Digital Nomad thing and work from anywhere I want.It's truly been a life-changing experience and I'm grateful for everything that Duda's done for me, and knowing in the background their platform just works.
Pros:
Rapidly create websites at speed with Duda's simple to use CRM for agencies.
Cons:
A few of there Widgets are a little outdated and need some attention.
Collaboration with clients and team is a breeze!
Comments: I really like that I do not need to update or even think about them, when Duda makes a change it is automatic. I really grew tired of keeping everything up to date. My build time is much better and all my work is saved as I go. Really, for me, I am so used to using Duda now, I forget how much more efficient I am using it... until I log into an old Wordpress site. Duda is great for me, though I am sure it's not for everyone, I just happen to love it! I highly recommend.
Pros:
I don't like Duda, I love Duda! It is so intuitive and simple! Working from one dash I can go through all my clients sites to make changes swiftly. I use many photos and I love the organizational tools for files. Duda optimizes images for me saving me time, and the page speed of the sites are great! There are many other things about Duda I appreciate!
Cons:
Well nothing is perfect but I find everything I needed was there, some extra features would be great. It is comforting to see they are continually improving adding new, most desired features and those added are many times decided through community polls, they also listen to the needs of the community.
We're so happy with Duda!
Comments: We save a lot of time, both at support and at production and design. We also have access to a support department that always resolves our issues. Our company has become more efficient, and we are now able to compete better than before.
Pros:
We enjoy that Duda has a lot of powerful features, easy and accessible support and that we are getting new features often. It's easy to use for our clients, and our designers enjoy the ease of Duda compared to other platforms. We moved to Duda from Weebly with all of our clients about 18 months ago, and we are happy we did.
Cons:
We would love the program to be translated into Norwegian, which is the worst for us right now. We would also like the invoices to be more specific, as well as we think the price is a little steep for a small agency. However - we find the service so valuable to us, that we think it's OK.
Duda Mobile has Continuously Raised the Bard
Pros:
Over the course of 4 years that I have used the platform I have seen continued improvement of functionality, design, and tools that eventually placed it at the top of my list for best "do it yourself" web builders.
Cons:
While Duda has done a good job of improving their templates as of late, the software is most useful to those who have well formed design skills. I would like to see their templates continue to improve in design structure. As it stands Duda is far superior for SEO and flexibility of functions, but does not meet the design standard that other website builders such as Squarespace have set.
Duda CMS
Comments: Our overall experience has been truly fantastic. The company is constantly evolving and staying up to date as far as our needs go. When you call for support, the staff is truly top notch. Fast and always extremely helpful.
Pros:
Our clients really like the ease of use. Also, the sites "out of the box" are very well optimized which is a huge benefit to small businesses that can't afford SEO work on top of site design and development. Small to medium size businesses really benefit the most with Duda in my opinion.
Cons:
You do get access to the code of the site, but integration with third-party applications and services like SalesForce is not seamless. Not impossible at all, but sometimes you d need some custom development work to make some aspects work better for your clients.
Top of the line product!
Comments: I have been a Duda Pro since they only provided a mobile platform and they have done nothing but improve since they started the D1 platform.
Pros:
It is easy to use, does not require knowledge of coding, yet if you are knowledgeable in coding, you are able to get to the code. The product is always evolving and they pay attention to their customers and their wants and needs.
Cons:
There is really nothing that I can say that I don't like as they listen when there is a problem and work with their Pros until the issue is resolved or fixed.
Fantastic Company
Pros:
Easy to Use Beautiful Design Features Great Selection of Templates and Pre-designed Sections to Use Wide Arrange of Features Fantastic Customer Support Amazing and Helpful Support Centre with Great Resources Pleasure To Work With Reliable and Secure Hosting Fantastic Bank of Free Images Frequent and Amazing Upgrades On Hand Analytics
Cons:
High Hosting Fees - Need To Be More Competitive Coding Compatibility Limited
A great white label solution for agencies
Comments: I'm very pleased with Duda! I was tired of dealing with Wordpress - it's too complicated and I'm not a developer. This is an inexpensive solution that I can offer my clients who are just starting out or don't have a big budget to get a website. I'm able to provide them with a gorgeous, modern website that helps them convert visitors into customers. Big thumbs up!
Pros:
It's easy to use and provides nearly everything a company could want for a nice looking website. I like the templates and they continue to add more of everything - templates, features, etc. It has helped me grow my business.
Cons:
Some things are restrictive, like the ecommerce solution and the blog, but it's getting better. The customer service has lagged a bit since I started with them a couple of years ago, and I guess it's due to growing pains. Still, they respond and are helpful.
Our review
Comments: We love Duda and it is a great platform. We hope to see more widgets, navigations and design sections.
Pros:
Easy and fast way to build websites. Easy to use for customers and the posibility for customers to do more then just changing text and images. Also like the new comments.
Cons:
Need more widget elements. Need more navigation styles. need more section designes. We need the ability to move all our customers from our Duda Pro to our other Agency plan, today we need to pay for two partner accounts. New blog is great but not that we cant upgrade the old blog to the new .
Have been using Duda since they started doing just Mobile sites.
Comments: Overall experience has been great i have not lost a site,its very secure, unlike CMS like WordP.
Pros:
The duda builder is easy to use and all the latest updates just make it more wesome.
Cons:
I wish duda had a bit faster support times, but who doesn'tI know its not an easy task.