Top Customer Success Jobs in San Francisco Bay Area, CA
As a Sr. Customer Success Engineer at Dynatrace, you'll maintain post-sales relationships with enterprise customers, ensuring the successful deployment of products and maximizing their value. Responsibilities include diagnosing complex issues, providing training, advocating for customer needs, and collaborating with product and support teams to enhance customer satisfaction.
The Scaled Customer Success Manager will manage a large portfolio of customers, onboard and expand the customer base through consultations and training, design outreach campaigns, work with sales for product adoption, and help customers maximize their use of the Notion software. They will also contribute to the overall growth strategy of the company.
The Accounts Payable Specialist is responsible for the full cycle AP process, including approving purchase orders, entering bills, managing AP tools, and reconciling payments. The role requires strong communication skills and the ability to work cross-functionally with different departments, as well as a focus on improving the AP process.
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Support Specialists at HoneyBook provide high-level customer support, managing escalations, guiding T1 and T2 teams, and ensuring an excellent member experience. They collaborate with cross-functional teams and manage specific functions to enhance the support process.
The Director of Customer Engagement Strategy and Operations will oversee the strategy to enhance customer and partner engagements. Responsibilities include optimizing practitioner-customer interactions, attending meetings to capture insights, deepening relationships with strategic customers, and developing metrics to analyze engagement data. The role requires communication prowess to effectively share ServiceNow's mission across various platforms and events.
As a Senior Client Associate at J.P. Morgan Advisors, you will support Financial Advisors by managing client onboarding, account maintenance, and communication. You will interface with clients to assist with investment recommendations, coordinate various financial services, and perform administrative tasks while ensuring compliance with firm policies.
The Billing Specialist at Liftoff will manage daily billing operations, ensuring accurate invoicing and revenue recognition. Responsibilities include coordinating billing activities, resolving disputes, onboarding new customers into NetSuite, and identifying process improvement opportunities. The role involves cross-functional collaboration and aims to enhance the efficiency of billing operations while providing excellent customer experiences.
Seeking a Principal Customer Success Manager to build strategic partnerships with enterprise customers, advise on revenue operations, and drive adoption of the Clari platform. Fully remote opportunity in the United States.
The Learning Management System Specialist is responsible for the administration and technical management of the LMS, focusing on compliance training. This role involves optimizing LMS functionality, providing technical support, developing compliance courses, and analyzing user engagement data to ensure effective training solutions are in place.
As Director of Customer Success Operations, you will define the vision for the Customer Success team, develop technology strategies, evaluate go-to-market models, collaborate with various teams on data alignment, establish KPIs, and execute operational roadmaps to maximize customer success and retention.
Top Companies in San Francisco Bay Area, CA Hiring Customer Success Roles
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