Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.

Why This Role Is Important to Arcadia

We are seeking a highly skilled and experienced Director, Data Integration to join our senior data leadership team. This role will have oversight over claims data integration and will be responsible for ensuring seamless, accurate, and timely integration of healthcare data across our systems. The Director, Data Integration will lead a multi-team department of data engineers and will play a critical role in shaping our data strategy and driving the success of our data initiatives. The Director, Data Integration reports directly to the VP of Data Operations.

As a rapidly growing organization, we recognize that agility and scalability are critical to our success. Our connector team has the privilege of furthering these principles by leveraging leading edge big data technologies to make high quality data available to our customers at very low latency. We are a team of technical enthusiasts and operational problem solvers who thrive on tackling some of the most challenging problems in healthcare. Our teams are empowered to think creatively about how we deliver value to our clients and collaboratively drive improvements in our technology and approach. 

What Success Looks Like

In 3 months

- Demonstrate strong understanding of the Arcadia connector technology.

- Achieve familiarity with standard operating procedures, tools, and responsibilities for department.

- Establish credibility with key stakeholders and build relationships with direct reports and with their team members.

In 6 months

- Independently support managers to clear barriers and solve problems, moving the team forward towards its strategic objectives.

- Provide ongoing active contribution to methodology and process for team operations.

- Be recognized by key stakeholders as committed, disciplined, self-motivated and self-organizing.

- Build relationships with other Arcadia senior leaders.

In 12 months

- Contribute to cross-functional initiatives with other Data Operations or Customer Management peers.

- Become a sought-after expert on the connector domains within your department’s purview.

- Engage consultatively with customer stakeholders to help ensure the success of their data integration.

- Demonstrate clear improvements in data integration metrics for our customers.

What You'll Be Doing

• Owning of the end-to-end business function for claims data integration
• Overseeing the building, testing, and deployment of high-quality connectors and ingestion pipelines, incorporating lessons learned for continuous improvement
• Engaging in sprint planning, product grooming, Jira task management, and other administrative responsibilities to support efficient development processes
• Serving as a key member of the senior data leadership team contributing to the company’s data integration strategy
• Acting as a designated subject matter expert and business owner for claims data and claims connector implementation, as well as optimization projects for the way we implement and support our connectors
• Engaging directly with clients and serving as an advisor throughout the connector life cycle
• Developing and implementing policies and procedures to ensure the achievement of team and company objectives
• Evaluating team performance by gathering, analyzing, and interpreting data to identify areas to improve timeliness and quality of delivery, the achievement of key metrics, or customer satisfaction
• Cover the following supervisory responsibilities for department:

Oversee the daily work of the team

Provide constructive and timely performance evaluations

Recruit, interview, hire, and train staff

Handle performance management of employees in accordance with company policy

What You'll Bring

• A bachelor’s degree in computer science, IT, data science, technology, or a related field
• Minimum 10 years working experience in data integration or data engineering with a health care focus
• Proven experience in leading and managing data integration teams and projects
• Strong understanding of healthcare data standards and typical data sharing practices
• Experience working directly with customers as a technical advisor  
• Extensive coding experience in SQL/Spark/Scala/DBT for data transformation
• Demonstrated spirit of innovation and continuous improvement
• Independent idea generation and problem-solving, with the ability to prioritize and manage multiple strategic initiatives simultaneously
• Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc.

Would Love For You To Have

• Experience using collaboration tools such as Jira and Confluence
• A positive attitude and willingness to adapt to a fast-paced environment
• Proven track record in leading teams to achieve complicated, challenging objectives
• Experience in partnering with offshore operations
• Technical experience with databases, database architecture, cloud architecture, Python, Kafka, Nifi, DBT, Hudi, and AWS

What You'll Get

• The opportunity to redesign the way in which Arcadia delivers and supports its connectors
• The opportunity to work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client base
• Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care
• A supportive and remote work-friendly company with personality and heart
• Excellent benefits including unlimited Flexible Time Off (~22 day company average)

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.