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  5. Reviews of Comfort Inn & Suites Omaha Central

Reviews of Comfort Inn & Suites Omaha Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7007 Grover Street, Omaha, NE 68106, United States of America

#76 of 88 hotels in Omaha

Guests' Choice

Review Score

Based on 710 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.4

  • Facilities

    6.0

  • Staff

    7.3

  • Value for money

    6.4

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 30, 2024

    7.0
    Not terrible just need to work on a deeper cleanliness between stays!
    • Leisure trip
    • Couple
    • King Suite with Fireplace - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room needed more of a deep cleaning. Sofa smelt like piss. Stains all over sofa, curtains, floor, bed was clean but not comfortable at all could barely sleep. Towels had stains, curtains had BOOGERS on them. Gross. Tubs looked questionable but not too bad.

    Staff was very friendly, hotel was quiet, bar was nice, view from 9th floor was nice especially during sunset. Bed was clean.

    Stayed in December 2024

  • Reviewed: December 30, 2024

    7.0
    It meet our need for one night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sink in the bathroom drain was plugged.

    It was close to where we need to be for other activities we were going to do.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed and bathroom wasn't cleaned! Had to be switched to another room. Would have left if I wasn't so tired.

    Nothing!

    Stayed in November 2024

  • Reviewed: November 19, 2024

    7.0
    I enjoyed the tub, very relaxing
    • Leisure trip
    • Solo traveler
    • King Suite with Fireplace - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked the room because it offered a fireplace and Jacuzzi tub. The tub worked but the fireplace did not. Should have been informed the fireplace was not working

    The room was comfortable and the staff friendly

    Stayed in November 2024

  • Reviewed: November 18, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Overhead lights didn't work. The shower drain was very slow. No mini fridge.

    Because of the price I had low expectations, and I wasn't disappointed. Breakfast was good. Room was ok and clean enough.

    Stayed in November 2024

  • Reviewed: October 10, 2024

    5.0
    May not stay again . Was better the 1st time I stayed a year ago
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Communication in the restaurant. Fire alarm went off. No staff let us know when to go back in. Everyone just did whatever not good communication.

    Near where we were going

    Stayed in October 2024

  • Reviewed: October 8, 2024

    6.0
    Disappointed.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our TV did not work. Was told someone would come check. Called back to front desk an hour later and got keys for another room. That room did not have a fridge which we needed.

    Good location

    Stayed in October 2024

  • Reviewed: October 8, 2024

    5.0
    It was a safe and comfortable place to rest for the night
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Building was dated and a water leak between tub and wall in my room

    Clean linen, comfy bed/pillows, good breakfast, and courteous staff.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    7.0
    just ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    size to many floors

    ok for petys

    Stayed in October 2024

  • Reviewed: October 5, 2024

    5.0
    okay.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the facility was painting my floor during my stay. it was quite loud at odd hours with music blaring. the wifi also did not work most of my stay.

    room was clean.

    Stayed in September 2024

  • Reviewed: September 28, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No fridge or microwave in room

    Breakfast was delicious

    Stayed in September 2024

  • Reviewed: September 28, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Suite with Fireplace - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Still waiting for my one hundred dollar deposit to be credited back... None of the doors in the double room lined up so you could not open and shut doors late at night without waking up children, lights didn't all work, hot tub safety switch had to be held to fill the tub, elevators kinda sketchy n dirty but staff was very polite and breakfast was good

    The breakfast was pretty good

    Stayed in September 2024

  • Reviewed: September 23, 2024

    6.0
    Decent stay but unclean.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a strong smell of cigarette smoke. And we found a bed bug on the bed when we were leaving.

    Breakfast was good. The bed was comfortable.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    it was ok

    Stayed in August 2024

  • Reviewed: September 9, 2024

    6.0
    Affordable for the accommodations
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The outside looks great but the inside is in a state of mild disrepair. Heavy smell of mold/mildew in our hallway, bathroom had no proper venting source for showers and ceiling tiles are not designed to handle water. One elevator was down the whole trip and the two in working order one seemed unserviced for years. Would have loved some water throughout the trip but only lemon water was offered during breakfast, water was out in the vending machines and no water fountains were on site. Had to walk to the gas station to buy a case. Very loud guests in many rooms after 10pm made it difficult for my husband to sleep.

    The bed was comfortable and linens were clean/fluffed, very affordable stay. Staff was super friendly and prompt to have breakfast ready and refilled as needed. Had a concern about the wellbeing of a hotel guest down the hall from us and staff was prompt to check in on them for us.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    5.0
    Staff was great the room was ok
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room smelled! Also under the A/C units it was really dusty and not clean! One of our bathrooms in the suite had a hole in the all! The carpet had stains in them that I don’t think comes out. I think the carpet needs to be changed in that room. Also wish the heat was on in the pool area or at least that the water was warm

    The staff were awesome and they had good breakfast choices!

    Stayed in September 2024

  • Reviewed: August 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No Microwave, Refrigerator in room

    Location

    Stayed in July 2024

  • Reviewed: August 27, 2024

    7.0
    Overall ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Two of my family members had to move twice Tia different room.

    The breakfast was great, a lot to choose from.

    Stayed in August 2024

  • Reviewed: August 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower never got even close to hot. Remote control very confusing it wasn't cool at all in the room thermostat was broken

    No bedbugs!

    Stayed in August 2024

  • Reviewed: August 22, 2024

    6.0
    Was a okay stay. Definitely had better stays in the past!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The lack of speaking understandable English

    Have stayed here for years! Always a good experience. However this time it was VERY VERY hard to understand the people working the desk! Also when my husband called to pay for the rooms he was placed on hold and no one ever picked back up! Also VERY hard to understand that person on the phone!

    Stayed in August 2024

  • Reviewed: August 19, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom dirty, beds uncomfortable, elevators broken

    The breakfast was pretty good

    Stayed in August 2024

  • Reviewed: August 12, 2024

    6.0
    Grandaughters liked having a space of their own in the King room with a sofa bed, tv, 2 toilets.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Not that I did not like it, I was surprised of the age of the facilities but it looks like they are in process of upgrading areas.

    Breakfast was typical for traveling and staff was very pleasant and helpful.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    7.0
    Non
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Non

    Non

    Stayed in July 2024

  • Reviewed: August 5, 2024

    6.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No fridge in my room and the remote wasn’t working for the tv

    Convenient! Great staff very accommodating

    Stayed in August 2024

Showing 1 - 25

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