The hot water came out of the spigot orange at first( lots of sediment) then cleared. The shower floor became dangerously slippery after getting soap on it.

Very comfortable beds. Nice size fridge and seating area. Very good temperature control.

Stayed in December 2024

N/A

Everything, the place was beautiful, clean, staff was wonderful.

Stayed in October 2024

Not one thing.

The Breakfast(4) were wonderful multiple main course choices, pastries, pancakes, fresh fruit, yogurt, juices. Along with a Great Staff, kept everything fresh and hot. Best hotel breakfasts I’ve ever experienced ! Property was immaculate at all times, just beautiful, lake front great views, pool, sauna, hot tub,. Highly recommend. Friendly fun Staff!

Stayed in October 2024

Check in process

Love the area Great hotel with great amenities

Stayed in October 2024

Pretty pricey. But the amenities made it worth the cost.

Ground floor patio room was perfect for handicap access and taking dog out. The breakfast buffet was delicious and the later hours worked well for our family.

Stayed in July 2024

$250 for a night is a bit on the expensive side. Hotel stays in general are getting quite expensive. Ultimately they will in my opinion price themselves out of business because inflation is crushing people.

Breakfast was good. Beds were real comfortable which I really like, I either stay usually at holiday inn or comfort inn because the quality of the bed is the most important to me.

Stayed in June 2024

Beds and pillows extremely comfortable. Newer decor, very clean throughout. Parking convenient.

Stayed in June 2024

Some amenities were not available due to extensive use by other guests, maybe a bit more structure is needed.

Staff was friendly and responsive, breakfast was substantial, and the amenities were plentiful and available.

Stayed in June 2024

I wish bathroom was bigger. I wish I could have smoked outside of my room on the patio.

Location was great.

Stayed in May 2024

Staff was excellent and knowledgeable. Beautiful hotel.

Stayed in April 2024

Nothing! Everything exceeded our expectations!

Continental breakfast was fantastic. Rooms were clean and very spacious. We had a wonderful stay.

Stayed in April 2024

Very peaceful and restful

Stayed in January 2024

This hotel was great in every way. The rooms are super nice. The lobby area is huge with very nice areas for guests to find an area overlooking the lake by themselves or find an area to gather with friends. I’ve stayed here before, and would definitely come again.

Stayed in January 2024

Really nothing

Breakfast was excellent beautiful location

Stayed in January 2024

The pool water could have been a little warmer.

The breakfast had a great selection and the breakfast staff were very kind, helpful, and friendly.

Stayed in December 2023

This hotel was a fabulous place to stay in the Hayward area. The facility is large. It has a very nice sitting area with a lakefront. The pool and workout rooms were great. Nice staff, good rooms. Will definitely stay here again.

Stayed in August 2023

The breakfast

The room was very nice.

Stayed in July 2023

Located close to downtown, but with the feeling of a resort out on a lake.

Stayed in August 2023

It is a very beautiful hotel and serene/ comfortable with a calming view of lake. The staff is so very nice/helpful

Stayed in June 2023

Front desk staff member was a little impatient with us as we were giving our contact information. Washroom was odd. Closing door was awkward and toilet paper holder was too far away to reach comfortably.

Great choices for breakfast. Lobby gave an excellent view of the lake. Path down to the boat dock was well kept up. Property was well maintained. Interior of hotel was very rustic and relaxing.

Stayed in June 2023

The only thing I could possibly mention is that the flooring around pool area could be slippery in spots when wet,

Staff was so friendly and helpful, five stars to Gwen. great decor and large welcoming public area. Pool area was great, initial reason I had booked at this hotel as I had grandsons with and pool area looked large and family friendly, which it was. Room was clean and comfortable, good size space. Breakfast was excellent, one of the best, along with a very pleasant area to dine in. Had some great outside social/play areas and options which Gwen pointed out when checking in.

Stayed in June 2023

Clean with excellent facilities. Nice gathering area for breakfast. We used that area to have some pizzas for dinner one night with some extended family. I would recommend this hotel; we will stay again.

Stayed in May 2023

nothing it was great

located on the water sliding glass doors that allowed you to go in and out - way beyond our expectations

Stayed in May 2023

Liked everything, but could add: Small shelf (maybe above toilet?) in bathroom and/or additional towel bar/hook(s). Night light in bathroom.

Breakfast was great, many selections, good quality foods, server was very attentive to refilling items as needed.

Stayed in April 2023