The restaurant next to the hotel was not very good. There was no breakfast or donuts, etc.

The room was big and clean. We enjoyed the pool.

Stayed in September 2023

The location is far from downtown

The room was clean and the staff was good too.

Stayed in October 2023

Room smells like Fritos, place is a little sketchy in the back, would park in the front.

Room good size, pretty clean, bathroom good, shower pressure good.

Stayed in October 2023

The pungent smell of marijuana and cigarettes was prominent throughout the whole facility. Locks were not reliable. Bathroom door lock was broken and was not usable due to getting locked in the bathroom. An EXIT/ENTRANCE door was also locked and unable to be opened due to the system being broken. Facility staff were notified about the faulty doors.

The location was good. The beds were comfortable and we loved the pillows. The common area was spacious.

Stayed in September 2023

We DID NOT like having illegal immigrants hanging outside the hotel every day when we went in and out. Babies cried in the rooms and cookie crumbs/broken were all over the hallways. I felt we made a reservation in a bad part of town. Won’t stay there again. Close the Border now!

The restaurant next to the hotel was WONDERFUL! Delicious food and decor.

Stayed in October 2023

Soaps

Did not have it

Stayed in September 2023

nothing specific not to like, it was a pretty standard Holdiay Inn no frills. pool was small and very shallow! location fine just for getting to next destination but not much round in immediate area.

Good welcome and helpful staff. clean and comfortable in general. Mediterranean restaurant right next door was amazing

Stayed in September 2023

Are room was dirty stains on the bed sheets the bathroom had stains on the counter the free mine bottles they give of shampoo and conditioner where used there was candy on the floor in are room

The property was not far from Salem

Stayed in September 2023

The property was run down and in need of updating. It smelled like wet, week old Chinese food. Getting in and out of the hotel parking lot was nearly impossible - it was a bit hidden and on a busy highway.

Staff was very friendly and helpful

Stayed in September 2023

The lady at the front desk wasn’t very friendly and a little rude. We were on the second floor and the smell on that floor was nasty.

I liked the room. It was nice, clean and comfortable

Stayed in September 2023

Taller toilet

Stayed in August 2023

Common areas needed cleanup. Elevator and my hallway floor had food and food wrapper on the floor at night and still there in the morning. Kind of gross.

Room size. Bed comfort. Price.

Stayed in August 2023

Room was datedfair

Lobby was nice

Stayed in July 2023

We were charged 50.00 for incidentals on my credit card and we have not been reimbursed yet.

We were charged 50.00 for incidentals on my credit card and we have not been reimbursed yet.

Stayed in July 2023

Outside of hotel was dirty. The bath tub was old and there was some mold around the sides. The hallway carpets looked old and smelled musty.

the proximity to the wedding venue was a plus. the room size was good.. I liked that there was a Keurig coffee machine in the room.

Stayed in July 2023

there was a broken outlet cover, the lamp on the right side didn’t have an outlet to charge a phone and there was a stain on the curtain in the room.

the property was very clean.

Stayed in May 2023

Had a “Do not disturb” sign on the door but cleaning lady opened door and walked in. didn’t knock. also had to request extra blankets twice and counter person wasn’t friendly about me asking. She snapped back asking how many people I had in the room. I paid for 3 people and that’s how many I had. no extra blankets for pull out couch that my son was sleeping on.

clean

Stayed in May 2023

the pool was closed, the bathroom was old, and the toilet seat was gross

it was close to Salem

Stayed in February 2023

the door to the room stuck, pretty much had to body slam it to open it. would not be good in an emergency. the fan in the bathroom did not work and the tub was peeling. the heat/ac would not adjust to my comfort, it continually kept overriding to 64! which is too chilly this time of year! the rooms are NOT soundproof at all. we heard all of the neighbors…. conversations. lol

great staff. Bill at the front desk was exceptionally pleasant and so helpful! The housekeeper didnt speak english so that was a barrier but she was still very pleasant!

Stayed in October 2022

The room was clean and nice. Unfortunately someone was smoking in their room and set off the fire alarm at 2 am and everyone had to evacuate their rooms. The biggest problem was that the fire alarms were not that loud and my friend had to wake me because she heard something. We looked out into the hall and realized it was the fire alarm. It was obvious that others were having the same problem.

Stayed in October 2022

TV choices terrible. it’s 2022. who has just cable without app options. issues with technical things. key cards had trouble and the awesome ice cream machine was out of order. what a tease!

close to restaurants. east access to main roads

Stayed in October 2022

Rooms dingy and dated, definitely a place to stop for a night, not a place to stay for any period of time!

Had everything we needed for a quick stopover. Staff were very friendly and welcoming, nice restaurant next door for breakfast.

Stayed in October 2022

Had to request T. P right after checking in because it was almost gone and no extras in the room. No fan in the bathroom. Told housekeeping only comes if requested; however, they came in unrequested, made the beds, took out the used bath towels and didn't replace them, didn't clean anything. Had to go back to the desk that evening to request bath towels so we could shower. The TV has limited stations that worked. Sports and news mostly.

Beds were comfortable. Front desk staff were friendly.

Stayed in October 2022

The price was extremely high for this hotel. I spent less at the Boston Omni Seaport.

Location

Stayed in October 2022

The rooms are a little dark, not a lot of lighting and just generally seem a little worn down. they could use some refreshing.

The staff were very nice and willing to help when we needed a shower chair. Check in was easy and the lobby area was decorated for Halloween, which made it fun.

Stayed in October 2022