the water in the pool was ice cold. the food was much the same, not much varration

Abdulla (the servant) the cleaning the pool area mini show

Stayed in October 2024

Staff was great very friendly. Food was abave expectation. All an all great value for the money

Stayed in September 2024

The food selection was not the best even though it was expected for the money we paid. TV’s are outdated although this wasn’t much of an issue as we only stayed 2 nights. There isnt much to dislike about this hotel. Perfect for families and groups.

The value for money was excellent. Everything was pretty clean, really lovely staff all round. Location is excellent loved the pool area(s) and the free private beach.

Stayed in September 2024

Staff was nice and responsive! friendly and helpful. I recieved one unfriendly compment from a staff member which was about my nationality that I did not appreciate. Saying "This hotel is for europeans only" when he knew I was Algerian. I didn't report it or anything, but if the staff manager reads this, maybe they should have a briefing for their staff on such comments for future residents!

Stayed in August 2024

Play ground for kids start to be bit old.. Also minigolf..

Food is way better than sooo many other hotels around Alanya. Water slides are nice. Staff is nice.

Stayed in September 2024

Absolutely amazing staff, very friendly and speak good english. Perfect view from balcony. Excellent WiFi. Very good food with lots of variety. Waterpark and activities for kids were great. Free shuttle to beach nearby and had fantastic watersports and beautiful clear blue water and stunning views.

Stayed in August 2024

No plain food options for children on half board, paying extra for any drink with main meal.

Lovely pools, fresh modern, clean rooms, lovely staff. Not over crowded. Nice atmosphere. Taxi service to Beach.

Stayed in September 2024

Exceptional service, The staff at this hotel were incredibly welcoming and helpful throughout our stay. Top-notch amenities for kids

Stayed in August 2024

The bathroom to small, when we ordered drinks likes cocktails that I felt I drink water not worthy for this price.

We liked the swimming pool because big and few activity for the children’s.

Stayed in August 2024

No one asked if everything is ok, the personal didn't care at all after check-in. The luxe room is too small for family (1 bedroom 1 living room), it has a kitchen with pan and skillet, but there's neither oven nor grill, nor whatever heating appliance except microwave. And there's such a small table where it's uncomfortable to eat. So the hotel is oriented towards all-inclusive guests, but we used the option with breakfast only. The bathroom doesn't have a closable door, noisy in the room when someone takes a shower and less private. Quite far from the beach but we rented a car and it wasn't a problem for us.

Good breakfast, the pool area with enough amount of sunbeds and 3 slides (however, they worked from time to time and never all together). Everyday some show, gig or other activity, they have a schedule for all days from afternoon till evening

Stayed in August 2024

Cats around when eating food.

I like food of the hotel.

Stayed in August 2024

As good as the hotel is, it is out the way a little if you want to be more central during your stay. One or two excursions cancelled as we were supposedly too far but other than that it wasn’t too bad. There are a few markets close by and a supermarket on the doorstep.

We had a wonderful stay an Sunpark. The kids absolutely loved it. The aqua park was fun. The food was lovely and the staff were very helpful when needed. The daily performances were also rather entertaining and the family are already looking forward to coming back.

Stayed in August 2024

Nothing

Aquapark Suite Breakfast

Stayed in August 2024

We recently stayed at this hotel as a family of four, and it was an exceptional experience! From the moment we arrived, the staff were incredibly welcoming and helpful, going above and beyond to make our stay comfortable. The rooms were spacious, clean, and very comfortable, making it easy for us to relax after a day of exploring. The facilities were perfect for a family, with plenty of activities to keep both the kids and adults entertained. Overall, we couldn't have asked for a better stay. Highly recommended for families looking for a great hotel experience!

Stayed in July 2024

Amazing place, nice stuff, great food

Stayed in June 2024

N/a

Reception staff even all the staff very help full including manager

Stayed in June 2024

City center is too far to walk

Nice garden Pool great rooms free parking outside hotel friendly staff good price

Stayed in May 2024

Everything ok

Food Staff

Stayed in October 2023

The only thing I would appreciate is availability of 1 large bed instead of 2 single matresses for single accommodation)

The room was modern, spacious and clean. Excellent value for the price. Unfortunately I didn't have time to use all the benefits like access to Cook's Club beach at Kleopatra during this visit, the overall package definitely extends the value for money way beyond expectations and compared very favorably with other options in the area.

Stayed in July 2023

I liked the the water games the staff were friendly the breakfast was good and all the places were clean and beu

Stayed in July 2023

No auto park it was difficult for us to find parking spot

Every thing specially the breakfast

Stayed in June 2023

n/a

staff how well they looked after me for the 6 days

Stayed in May 2023

If you book a half board, the drinks are not provided, even water. And we are a family with the 2 years child. And even for a child it is not provided. So, you need to buy it extra. If you want a towel for a pool, you need to buy it for 3 euros. And if it becomes dirty, you need to change it and buy again and pay again 3 euros. Extra again. If you want to participate in their evening shows like Bingo, you need to pay (yes, again, and you are still their guest in the hotel, it is crazy!) A lot of extra payments. Also we had a cockroach in our room. The room was dirty. Nobody helped and solved this problem, so my recommendation is never book a room in Sun Park Garden.

Stayed in October 2024

There are so many things; 1) Beds in the room were uncomfortable. I had a backbone problem 2) House keeping ladies were so unprofessional. They keep coming the in the room for cleaning. Even you do not put cleaning tags outside door. It's really annoying. 3) I feel like there is no privacy. Couples must be careful. 4) We had breakfast & dinner. But there was no water included in it. We have to pay 50 to 100 lira for one or two bottles of water every time with dinner. There is shop outside hotel and same bottle of water cost 6,5 lira. But you are not allowed to bring it. 5) elevator always dirty. Cleaning standard are very bad. 6) Internet was super slow and does not work in the room. 7) Feels like waste of money.

Kids like the pool

Stayed in August 2024