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  5. Reviews of Velvet Hostal La novena

Reviews of Velvet Hostal La novena

9 Calla pte entre 3 y 5 av sur #16, 01101 Santa Ana, El Salvador

#8 of 33 hotels in Santa Ana

Guests' Choice

Review Score

Based on 145 hostel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 7, 2024

    10
    Pretty cool nice place located walking distance to the city center
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night

    Staff is amazing! Pretty cool nice place located just walking distance to the city center. I definitely recommend the place and Velvet hostal. Provided breakfast came as a surprised!

    Stayed in December 2024

  • Reviewed: November 26, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Economy Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Well decorated, nice and secure place. Very kind and helpfull personal, they speak good english. Tasty breakfast and good coffee. They also have some food and drinks for sale. Wifi. 5 minutes walk to the center of town.

    Stayed in November 2024

  • Reviewed: November 16, 2024

    10
    I would definitely stay there again!
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Car traffic in Santa Ana is tough. I recommend taking Uber or public transportation (but it’s slow). Uber is very reasonable.

    The staff was so helpful and friendly. The food was great. They even found some one that could speak English with me. Just a great experience!

    Stayed in November 2024

  • Reviewed: October 30, 2024

    10
    Amazing!
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing stay! The property was located in a great area, the room I stayed was lovely, and the included breakfast was really good. All of the staff were extremely friendly, and were great at answering all of my questions. I would stay here again.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lamp near the bed would be useful

    Very nice and helpful staff. Nestor and Elson helped with everything they could, including tours. Location and breakfast were great too.

    Stayed in October 2024

  • Reviewed: August 27, 2024

    10
    Beautiful place with great staff
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Highly recommend this place! Staff are amazing and the place is beautiful. Great location.

    Stayed in August 2024

  • Reviewed: August 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom quite dated.

    Staff were incredible. Social and breakfast areas were gorgeous. Breakfast was good.

    Stayed in July 2024

  • Reviewed: June 21, 2024

    10
    💯
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were excellent and so friendly. All of them went out of our way to make sure we had a great time in Santa Ana, from explaining bus routes to restaurant recommendations. The free breakfast is also delicious!. Could not fault this place!

    Stayed in June 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The staff were so friendly welcoming , smiling all time specially the guy for the breakfast has a big smile , his smile just built in , breakfast so good , Location great , clean , Please when you go to the Santa Ana volcano , take some extra water and food for the dogs all way at the top, I left 2 bowls there , hopefully still there .

    Stayed in April 2024

  • Reviewed: February 17, 2024

    8.0
    Nice but
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    This place is a restaurant/cafe so music was playing the whole time and the tables are right outside to room door. Nestor did turn down the volume and turned music off at 9pm, but you still hear everything. And more hooks needed in bathroom!

    Helpful staff, nice breakfast, good location.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great property, service and breakfast

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s just my coffee was cold at time they served.

    I like the place , very clean

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    A welcoming place during a short stay
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night

    No ventilation in my non-A/C room

    The location is reasonable. It's not right in the center but maybe a 10 minute walk. The breakfast was great. I liked the upstairs hang out area.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Very nice place to stay in Santa Ana!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are very dark all day long.

    Very clean and staff very nice.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    Great option for Santa Ana!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    rooms face an inner courtyard and the music started early in the morning, which is a bit annoying if you are trying to sleep a bit later than 7 :-D

    Lovely little place where the owner is really trying to make it cosy and welcoming. Staff lovely as well.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Velvet is a very nice hotel. All staffs working there are super nice and helpful. If you are a light sleeper, bring a pa
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise

    Clean, good location and very nice staff.

    Stayed in January 2024

  • Reviewed: December 22, 2023

    8.0
    Great customer service
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms are not sound proofed! You can hear everything even with earplugs. The bathroom. Skip the tours and shuttle service! You don't get what you paid for!!!

    Good location 10 minutes walk to the center. Great customer service! Friendly helpful staff! Good advice on how to do side trips on the buses or organized tours for you. Good typical El Salvadorean breakfast. Cute rooftop sitting area to hangout or work!

    Stayed in December 2023

  • Reviewed: December 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cute spot!! Fun decor. The staff were super friendly and helpful, breakfast was good the location very central.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    10
    Excellent Overall
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The stay was perfect, everybody was extremely nice, delicious breakfast was served, they were very good about explaining us about the things to do and transportation to the areas. The owner Juan Carlos and his wife were very polite and helpful as well as the receptionist and the waitress, we couldn’t have picked a better place to stay.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    10
    Super friendly host!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The owner was super friendly! We got lot of recommendations also for other places in our holliday. Also a real 'how are you' at breakfast makes you feel welcome! everything is well arranged, clean, well decorated and on point.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small room with no windows, which felt quite humid. We did not like the automatic hygienic spray in the room.

    Very friendly and helpfull staff. Nice atmosphere and good breakfast. Cozy common area.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    10
    Great stay, good value
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No fly screen on the window, so we kept it shut which made the room pitch black.

    Great shared areas, very comfortable beds, very good A/C and good value for money. The manager was also very helpful with local suggestions.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no signal there but there is a good WiFi

    It was very comfy

    Stayed in October 2023

  • Reviewed: September 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were small. There were parties outside my room both nights but only until 9pm.

    Great vibe. Good food and great staff.

    Stayed in September 2023

Showing 1 - 25

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