Herman Lindholms Torg 1, Centrum, 402 22 Gothenburg, Sweden
#2 of 78 hotels in Gothenburg
Guests' ChoiceBased on 803 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.4
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 January 2025
Perago
Sweden- We stayed at Christmas eve. Only 1 restaurant was open and way to expensive Christmas buffet (1,900 SEK for 2 adults and one 5 yeas old child). - Fewer options at breakfast comparing last year´s Christmas.
- Playrooms for kids were very much appreciated and well-organized. - Comfy bed - Spacious room - Easy access by tram (there is a tram stop very in front of the hotel) - Visit by Liseberg rabbits - And ofc carousel at the breakfast restaurant :)
Stayed in December 2024
Reviewed: 4 January 2025
Rasmus
DenmarkPeanut butter was not available in the morning brunch.
Very nice hotel with a wide range of activities for the kids. The gym was well equipped.
Stayed in January 2025
Reviewed: 4 January 2025
Jemma
United KingdomOur second time visiting this hotel in a year we love it that much.. we visited in the summer and then heard how amazing Liseberg was in the winter so had to book again and the hotel lived up to the same expectations. perfectly clean rooms and a great hotel for children they will love every minute and not want to leave!
Stayed in December 2024
Reviewed: 4 January 2025
Derya
NetherlandsRestaurants must be reserved in advance, otherwise they're jam packed on the day. There is no room service either.. On the other hand the park has lots of restaurants, and most of them do not require reservation and have availability.
Incredibly beautiful hotel with an indoor slide from the 2nd floor, and even a real size carousel. Love that the Liseberg mascots come to visit at the hotel. Free entrance to the park after 6pm for hotel guests. Great extra services, such as free umbrellas available to borrow. A dream trip for the family.
Stayed in December 2024
Reviewed: 4 January 2025
Bjarni
NorwayBreakfast wasn't quite as outstanding as it's played out to be on the website. Could dream of a lot of things that were not on the buffet. Also a bit inconvenient that the booking filled up so quickly. Ended up having breakfast earlier than we would have wished on all our mornings.
Super fun and fancy set-up and decor. Great kids activities.
Stayed in December 2024
Reviewed: 3 January 2025
Stephen
United KingdomVery busy at breakfast
Quirky and friendly staff
Stayed in December 2024
Reviewed: 3 January 2025
Lars
NorwayWe didn't see the point of having the slide open until 8pm. It was really noisy in outside our room with lots of hyperactive kids outside running around, knocking on our door and forming a queue that it was sometimes impossible to get through. We had our room in second floor and we couldn't put our 3-year old to sleep. We had to change rooms because of that. I would close the slide at 6 pm, latest. I also noticed lots of kids running in the stone stair to get to the slide, and they sometimes fell and hurt themselves - that stair would have benefitted from a carpet, at least. The beds were very hard.
I liked the play room, the cinema, and the carousel. I also enjoyed the atmosphere and the attention to detail, with lots of things to look at.
Stayed in January 2025
Reviewed: 30 December 2024
Evelina
NorwayThe bathroom rood needs to have a stopper, closing harsh.
Amazing interior, tasty food, nice staff, perfect location, children friendly-atmosphere was magical!🤩
Stayed in December 2024
Reviewed: 30 December 2024
Robyn
AustraliaAttractive with novelty aspects that were very appealing: 2storey slide from the 2nd floor, carousel in dining room…
Stayed in December 2024
Reviewed: 30 December 2024
Lidya
IndonesiaThe pillow, too soft for our liking and breakfast menu are the same throughout our stay of 4 days. If it has variety it would be great.
The convenience location next to Liseberg Park, supermarket, universeum. Loved the hotel decoration. We went on the busiest period where it booked out but enjoyed every moment of it and Liseberg Park especially. Breakfast was good. My children like the slide area.
Stayed in December 2024
Reviewed: 29 December 2024
Agne
NorwayWe loved everything. The hotel transported us to the fairytale of "Alice in Wonderland." The surroundings were amazing. The room was spacious, beautiful, and clean. We will definitely visit again, more than once.
Stayed in December 2024
Reviewed: 29 December 2024
Bartkeviciute
NorwayWe missed some easy soup at dinner time, but it's only becsuse our little daughter is the soup lover and has special needs and only wanted to eat soup. And car parking place was a bit futher to walk to than other hotels offer (but that's also because we had special needs (both because our daughter and because my husband hurt his leg and couldn't walk so freely)).
The room with 2 kids' bunks beds, which were situated a bit further from our master bed, was very good for everyone's comfort and privacy. And as well the view straight to the parks attractions just made us all 4 to look so forward to going to the park. We totally loved the playrooms, cinema and the carousel inside the hotel! The staff was lovely - especially when my husband hurt his leg (unlucky accident while walking in the hall) we were given all the needed help (icepacks etc), support and information about medical help (which we luckily did not need to use at the end), offered late checkout and best smiles of the staff so the accident did not ruin our overall mood - thank you so so much! And special thanks for the restaurant on the 8th floor - the staff (especially the hostess) was super helpful and took care of our needs just right after that little leg accident happened to my husband. Usually the staff is just stangers to you, but when in need those strangers can become the life savers - thank you so much!
Stayed in December 2024
Reviewed: 28 December 2024
Yorgo
BelgiumBest hotel in the world!
Stayed in December 2024
Reviewed: 27 December 2024
Tatiana
SwedenNothing
Everything was great! The room, hotel decorations, staff, so many activities for small kids, the restaurant! Truly magical experience, book it without hesitation.
Stayed in December 2024
Reviewed: 27 December 2024
Jo
United KingdomThe cleanliness could be improved due to the amount of children, there was popcorn always up the stairs and a napkin that was on the floor at breakfast was still there in the evening. The lifts are very slow. Breakfast was average but we are not huge breakfast eaters. Check in was a nightmare, I think we just arrived at a very busy time but guests were queuing out the door! It took around 40 minutes to reach reception, but the staff were lovely.
This hotel is super fun, we regretted not finding the quiet area for breakfast until we were checking out, a basket at the bottom of the stairs for children to put their shoes in would be a consideration as it was a mega trip hazard trying to navigate the stairs due to the slide being on floor 2, if you struggle with hundreds of hyper small children around your feet then this hotel probably isn't for you but it's the most quirkiest and fabulous hotel we have ever stayed in. The location for the theme park / Christmas Market was fabulous. The carousel in the dining area is fabulous, as is the cafe in reception. Our room was wonderful, wardrobes are not needed, we lived out of our suitcases and managed fine. We would definitely recommend this hotel.
Stayed in December 2024
Reviewed: 22 December 2024
Nikhil
SwedenNo wardrobes. But not something that would stop me from going back.
Everything from decor to food, activities for kids, different restaurants, staff and super clean and nice rooms.
Stayed in December 2024
Reviewed: 21 December 2024
Catherine
PhilippinesBeautiful, very different from other hotels, the bunk beds were terrific for the kids. Location was good, right in front of a tram stop so it was really easy to go around.
Stayed in October 2024
Reviewed: 17 December 2024
Dbera
NetherlandsNone
Everything from checkin to checkout, stay and ambience.
Stayed in December 2024
Reviewed: 16 December 2024
Russ
United KingdomNothing.
Great food and great location and fantastic theme park.
Stayed in December 2024
Reviewed: 14 December 2024
Daniel
IrelandEverything was perfect
Everything. Great hotel for kids
Stayed in December 2024
Reviewed: 13 December 2024
Vanessa
United KingdomThe buffet food was below average. The hot food was cold, not a great selection of foods available
Clean, excellent location, quirky decor/vibe
Stayed in December 2024
Reviewed: 11 December 2024
Joe
United KingdomNothing
The hotel is beautiful. It’s in a great location right next to the park and also near the trans station so it’s easy to get around. The food in the hotel was also excellent and the staff were incredibly friendly and helpful. Especially the pink haired waitress
Stayed in December 2024
Reviewed: 10 December 2024
Sarah
United KingdomAbsolutely nothing
Excellent spacious room. Very comfy beds. Gorgeous hotel. Felt welcome. Staff so friendly (shout out to the wonderful lady with pink hair in the dining area). Our kids loved the slide and carousel
Stayed in December 2024
Reviewed: 9 December 2024
Love
NorwayCant think of anything ;)
Perfect for family with small kids. Located at the gate of Liseberg park!
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content