Great rooms, great staff

Stayed in November 2024

Nothing

Fantastic staff and facilities

Stayed in December 2024

The smell of food in the room due, i think to a bad duct connexion from the kitchen. The windows are not soyndproof which makes the noise of the street rather upsetting.

Service and availabilty of staff.

Stayed in December 2024

Nothing

The staff were super friendly and very helpful. Location is very convenient.

Stayed in December 2024

N/A

Hotel was brilliantly located, very modern and clean, staff went above and beyond to make our stay comfortable. I also recommend the restaurant!

Stayed in December 2024

Sometimes 10 is not enough :) When the location turns out to be the best that can be expected, when the room looks even better in reality than in the pictures, when the breakfast is varied, so delicious and generously served, when the service exceeds all expectations and beyond, and when the service manager - Pedro conduct over all of these, and he does it with sensitivity, a smile and endless patience , you feel that this wonderful place must be rated above the possible 10.

Stayed in December 2024

nothing

The location is excellent and the selection of food.

Stayed in November 2024

Very nice and plentiful breakfast. The staff were very helpful and instantly catered to our special needs. Hotel perfectly situated in the middle of everything, but still a quiet location.

Stayed in December 2024

You will find this to be the case with all the hotels downtown- the taxis cannot drop you off in front of the hotel so you may need to carry in your bags. It helps a lot if you ask the driver to let you off behind the hotel- the cobblestone streets are in smoother condition and it will be closer.

The hotel is located in the best part of Lisbon to easily see all the wonderful sights. Trolley and bus right outside the door. Next to the central squares with shopping, food and entertainment. The hotel is very luxurious- down to the bedding. I found it to be a reasonably priced unbelievable experience! Do eat dinner in their restaurant- it is the best in town.

Stayed in December 2024

Great location, Excellent breakfast and friendly staff. The bar was great for cocktails and the food was really good when we are there.

Stayed in November 2024

I was visiting for business, and the location couldn’t have been better. The hotel is situated on a quiet street with tram tracks, so it's peaceful and free from the hustle and bustle of tourists. Yet, it’s just a short walk from all the major attractions and central points in the city. Perfect balance! The service at the hotel was exceptional. From check-in to check-out, the staff was impeccable, always ready to help with anything, big or small. As for the breakfast—luxury! The spread is worth every penny. All the ingredients are top-quality. Fresh fruits like kiwi, oranges, pineapple, melon, and papaya are on offer, and the cold appetizers include fresh salmon and other premium selections. It’s a perfect start to the day. Now, the room: in my standard room, I had two large windows and a high ceiling (around 3.5 meters), which made the space feel vast and airy. The bed was enormous—truly a King-size—and the mattress was incredibly comfortable. Every detail was carefully thought out, from the daily supply of complimentary water to the in-room, coffee machine with pods. I have long hair, and I usually bring my own shampoo and conditioner when I travel, but the products here were from a renowned French brand—top quality, so I didn’t need to use my own. The bathroom amenities were all excellent. The room also offered ample space to work. I set up my laptop by the window, enjoying coffee in a comfortable chair—perfect for the times I needed to catch up on work. The hotel’s restaurant, Sebastiao, deserves special mention. Don’t even bother looking for alternatives! In Lisbon’s city center, there are always people trying to lure you into restaurants with promises of great deals, but I can’t imagine a better dining experience than at Sebastiao. The food is a delightful blend of traditional Portuguese dishes and fusion cuisine, all made with exceptional quality ingredients. Plus, there’s l jazz music to set the mood, making it a great spot for a business dinner!!!

Stayed in December 2024

Nothing

Well presented. Staff courteous and helpful. Good location. Very clean. Taxis, trams, excellent eateries (4 times at Taberna da Baixa) nearby.

Stayed in November 2024

The young men who worked the hotel bar during the day and early eavening were not very friendly. They talked amongst themselves and seemed bothered when asked for ice or to order food or drink. We visited on three different occasions so it was not a one time thing. One evening we asked for ice in our icebucket and they would only give us a glass of ice. The next night my husband asked the front desk and they had them fill the bucket for us.

The front desk personel were amazing. Our room was clean and comfortable. The location could not have been better! There was a large selection for breakfast, the food was delicious.

Stayed in November 2024

Noise from the road and building site opposite, meant we couldn’t leave a window open.

The location was central which was great for sightseeing. Our room was lovely and the extra touches were appreciated. Great choice for breakfast.

Stayed in November 2024

the hotel was incredible they upgraded us for free and the walking tour of .lisbon was amazing we loved every minute!

Stayed in November 2024

We loved it all!

We loved this location! It was on a relatively quiet street, but still in an area very close and walkable to everything. The hotel has one of the best bars on the street and the facilities and rooms are beautiful. The breakfast in the morning was wonderful with great service. Every staff member at the hotel was kind, warm, and helpful. Our room was also gorgeous!

Stayed in November 2024

We were unable to adjust our room temperature adequately. Also, the heat emitted from the bathroom mirror was too hot and we needed someone to come to our room to turn it off.

location and friendly, helpful staff

Stayed in November 2024

The hotel was centrally located in the downtown area. Being mobility challenged I appreciate that the area was flat compared to others.

Stayed in November 2024

Shower was showing signs of needing a deep clean but bathroom overall was very clean a very small negative would still recommend

Location is excellent you can walk everywhere Staff were more than helpful and breakfast was great Room was large for Europe and very comfortable

Stayed in November 2024

Property is close to all main sites in Lisbon. Hotel was clean. Rooms are cozy. Food was great! Staff are very helpful from recommending restaurants to ordering us a taxi.

Stayed in November 2024

Nothing.

Beautiful room accomodations with very comfortable bed. Very helpful staff. Well-located. Wonderful stay.

Stayed in November 2024

The staff, service and location

The staff and the service was exceptional! Went there to celebrate my 32nd birthday with my wife and had been served like royals. Thank you very much!!

Stayed in November 2024

nothing everything is fine

close with shopping center

Stayed in November 2024

Nothing

The staff are amazing 🤩

Stayed in November 2024