Calle 4 Oriente 407, Puebla Centro, 72000 Puebla, Mexico
#19 of 147 hotels in Puebla
Guests' ChoiceBased on 102 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
9.2
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 11, 2024
Fabio
BrazilNothing.
The Hotel is awesome! All the staff were very friendly and helpful. The location is really good. You can do everything just walking. We want to give a special thanks to Yolanda. She was very kind and helpful.
Stayed in July 2024
Reviewed: June 3, 2024
Phil_peraza
United States of AmericaWould be nice to have ergonomic seats, premium internet service, business services, like a meeting room with a flat screen tv, snacks other amenities.
Super comfortable bed, wonderful views, nice helpful friendly staff of course Spanish helps but I give credit to Hotel Nube for tolerating my presence at their fine hotel situated in colonial Puebla. Unlike US cities with masses of homeless people in urbans areas, Puebla like other Mexican cities was free of homeless, panhandlers and other street vagrants who degrade the living experience.
Stayed in May 2024
Reviewed: May 13, 2024
Aaicha
United KingdomThe gym was quite limited.
Stayed in May 2024
Reviewed: February 22, 2024
Leonardo
BrazilA terrible smell came out from the bathroom sink during the entire stay.
Perfect location to explore the city centre!
Stayed in February 2024
Reviewed: February 6, 2024
Michael
AustraliaFantastic hotel. Wonderful central location. Hotel and rooms contain modern decor and furnishings/fittings which is lovely. Rooms are big and bright. Staff were incredibly friendly and helpful. Highly recommended!
Stayed in February 2024
Reviewed: February 5, 2024
Ilze
LatviaVery good personnell. Kind and attentive. Perfect value for money. Hotel is locate close to artists market.
Stayed in January 2024
Reviewed: February 1, 2024
Marko
IrelandA bit noisy
Decent place but nothing special. Very clean and the staff is friendly. A bit noisy from the street and hallway
Stayed in January 2024
Reviewed: January 31, 2024
Anne
United States of AmericaNothing!
What a wonderful value in Puebla Centro Histórico! The furnishings are basic but it has all the essentials (desk, 2 chairs, ample lighting and outlets, TV, mini split heat and air conditioning, good quality towels and toiletries.) Beds are firm, maybe a bit less than is typical in Mexico, but we both slept well. Water in both shower and sink was hot with good pressure. Everything was clean and our room room was serviced while we were out. There is a modern, functioning elevator. The rooftop terrace is very pleasant. Staff is kind and courteous. Location is close to all the attractions and restaurants of Centro Histórico.
Stayed in January 2024
Reviewed: January 31, 2024
John
United States of AmericaNothing.
The location was perfect - in the heart of the historic district. The staff was super friendly. The price was exceptional. The terrace has an amazing view. The WiFi was fast.
Stayed in January 2024
Reviewed: December 23, 2023
Caleb
United States of AmericaThe parking situation was a little annoying. It was valet parking. I am under the impression that getting it validated by the hotel allows you to cut some percentage off of the total cost. Overnight for us it was $160 MXN.
The room was clean and spacious, with really cool lighting. Nice big window, with blinds. the bathroom was incredible. Rainfall shower, which was so cool, and nice hot water.
Stayed in December 2023
Reviewed: November 22, 2023
Ana
MexicoThe staff
Stayed in September 2023
Reviewed: October 28, 2023
Joem
United States of AmericaNothing.
Newer hotel in a great location very close to the Zocalo. The rooms were basic but comfortable with modern bathrooms. And the staff was exceptional. Any question I had, they immediately helped me. And good value. I would stay here again.
Stayed in October 2023
Reviewed: September 11, 2023
Denisse
MexicoNo tv channels
Always clean and close to the downtown
Stayed in September 2023
Reviewed: August 30, 2023
Raphael
Germanyclean and nice location. we were allowed to check in earlier than stated.
Stayed in August 2023
Reviewed: August 23, 2023
Teresa
MexicoThe hot water from the shower takes few minutes.
Location, Wi-Fi and amenities
Stayed in August 2023
Reviewed: August 8, 2023
Kai
United States of AmericaAlmost everything is good, good location, nice services, very clean and excellent facilities, except a little smell because it’s remodeled.
Stayed in August 2023
Reviewed: May 27, 2023
Dominique
CanadaNothing to negative to say.
Very clean, comfortable, modern (newly renovated?) small hotel. Good base to explore Puebla - walking distance from historic center. We rented four rooms for our group, all were good. On site parking garage was convenient to leave car. Staff was professional and helpful. Overall very good value.
Stayed in May 2023
Reviewed: May 20, 2023
Loris
SwitzerlandWalls are thin, therefore noise from the street abd corridor can be heard easily.
Simple but fair value for money, good location and amazing staff!
Stayed in May 2023
Reviewed: May 16, 2023
Bárbara
MexicoThere is no breakfast.
Location, room and staff were amazing
Stayed in May 2023
Reviewed: May 9, 2023
Alexander
United States of AmericaI want to thank the l front desk personal, specially Brenda, for her professionalism, personalized care, help etc. Hotel located in walking distance from the central plaza, multiple ristorantes, museums... Room was always very clean. Nice.
Stayed in May 2023
Reviewed: May 2, 2023
Irene
United States of Americaa little bit noisy to the next room….
staff are super friendly! location is very good.just 3 minutes away to El Parian Mercado !
Stayed in May 2023
Reviewed: April 27, 2023
Robert
United States of AmericaAll was good
Brenda at the front desk was exceptional. Room was modern, clean and the bed was comfortable
Stayed in April 2023
Reviewed: April 10, 2023
Allan
Costa Rica-
The staff members were super helpful and nice with us. We really enjoyed our time in Puebla, they provided us with potable water without wasting too much in plastic bottles which was amazing. Also they have a rooftop and is near the town Zocalo and Parian Market which made our experience outstanding.
Stayed in April 2023
Reviewed: February 26, 2023
Lukas
BrazilLightning in the bathroom is poor. The bathroom is open to the room and the toilet is only separated by a thin glass wall. The gym was very basic. No hair dryer or safety box in the room.
The hotel is located conveniently in walking distance to the Zócalo and major attractions. The hotel is new and clean and staff was nice. Good wifi.
Stayed in February 2023
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