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Reviews of Holiday Resort & Spa Guam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

881 Pale San Vitores Rd., 96913 Tumon, Guam

#16 of 19 hotels in Tumon

Guests' Choice

Review Score

Based on 607 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    8.2

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    7.2

  • Free Wifi

    7.2

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Showing 1 - 25

  • Reviewed: December 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Partial Ocean View Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good improve selection of food

    Close to where I want to go

    Stayed in November 2024

  • Reviewed: November 15, 2024

    7.0
    Good
    • Family with young children
    • Standard Double City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to what I wish to do

    Good

    Stayed in November 2024

  • Reviewed: November 11, 2024

    7.0
    Great location.
    • Leisure trip
    • Couple
    • Standard Double City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms and bathrooms are outdated, and the restaurant was only open for breakfast.

    Great location, about 200 meters from the beach and a short walking distance to several restaurants and grocery stores.

    Stayed in November 2024

  • Reviewed: October 6, 2024

    8.0
    Good value in perfect location
    • Business trip
    • Family with young children
    • Standard Double City View
    • Stayed 1 night
    • Submitted from a mobile device

    Location and facility itself

    Stayed in October 2024

  • Reviewed: September 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Partial Ocean View Room
    • Stayed 21 nights
    • Submitted from a mobile device

    The trash near the beach area of the hotel.

    The location and the staff.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    6.0
    Our overall stay was decent. The staff there are friendly and helpful.
    • Leisure trip
    • Family with young children
    • Standard Double City View
    • Stayed 6 nights
    • Submitted from a mobile device

    The carpet in the room(dirty), curtain, the room smells, the hot water is not really hot, hole in the wall, the room needs to be updated.

    The location, size of the room, safe in the room, fridge, electric kettle, mini store, Korean restaurant and the staff.

    Stayed in September 2024

  • Reviewed: August 25, 2024

    6.0
    A decent stay but not a place I would come back to unless major renovations were done.
    • Leisure trip
    • Solo traveler
    • Standard Double City View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was kind run down. The room smelled like mildew, room 505. No microwave, no ironing board. I wouldn’t stay here again personally.

    The price

    Stayed in August 2024

  • Reviewed: August 24, 2024

    8.0
    • Leisure trip
    • Solo traveler
    • Standard Double City View
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 20, 2024

    6.0
    Clean old hotel
    • Leisure trip
    • Couple
    • Ocean View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old

    Sea view. Clean

    Stayed in August 2024

  • Reviewed: August 15, 2024

    8.0
    Beautiful, friendly, good price
    • Leisure trip
    • Solo traveler
    • Partial Ocean View Room
    • Stayed 1 night
    • Submitted from a mobile device

    Humidity. Not the hotel fault.

    Beautiful location

    Stayed in July 2024

  • Reviewed: July 29, 2024

    7.0
    Better than last time.
    • Business trip
    • Couple
    • Ocean View Room
    • Stayed 14 nights

    The toilet needed repair to flush. I had to use buckets and buckets of water. The maintenance guy made the chain shorter and it was worse. I went down and talked to the manage who informed me it worked just fine. She sent up another guy who mumbled a gew things said he would be back then never showed up again. Then the manager told me they were remodeling and would fix it later. The pool was shut for several days...not a good thing and no compensation. They told us to walk to a hotel 3 or 4 blocks away. The handle for the water did not work, I could not get hot water, only warm. He tightened it and it helped somewhat but they told me when they remodel it will be fixed.

    Great front desk staff. Love the location. Actually I have stayed here 3-4 times in the last 2 years and this stay was better than last time which was horrible but tghis was where I wanted to stay because of the beach.

    Stayed in July 2024

  • Reviewed: July 25, 2024

    8.0
    Decent place to stay for a weekend
    • Leisure trip
    • Solo traveler
    • Superior Partial Ocean View Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Outdated rooms

    Stayed in July 2024

  • Reviewed: June 9, 2024

    8.0
    It was a good stay we enjoyed the pool amongs all others the staff were very accommodating
    • Leisure trip
    • Family with young children
    • Standard Double City View
    • Stayed 3 nights
    • Submitted from a mobile device

    If the rooms had a macorave and some complimentary of coffee packets ..

    We never had the chance to do breakfast maybe in the future of our next stay we’ll be sure to stop on by ..

    Stayed in June 2024

  • Reviewed: May 26, 2024

    8.0
    its ok
    • Leisure trip
    • Solo traveler
    • Standard Double City View
    • Stayed 3 nights

    Linen and bed covers are not clean, The carpet is very dirty as well.

    Place is a bit run down but its good value for money given the location of the property to restaurants, bars and shopping centres.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    It was good for first time experiencing there
    • Leisure trip
    • Couple
    • Standard Double City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Umm it’s the air conditioner for me because the room wasn’t as cold and also the spa between the counter and the tv could’ve put a mini couch there

    I liked the pool and the spa because it was on the same floor as me but also the room was great thank you

    Stayed in May 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Couple
    • Ocean View Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I did not like the extra blanket that I took it from the closet to give me warmth from the air conditioning coolness.which gives me allergies with colds and cough but this was resolved after the changed the bedding the following day..

    I like the view of the beaches and the city.. The beach is clean, and water is blue and crystal clear..

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    1 night
    • Leisure trip
    • Solo traveler
    • Standard Double City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nice

    Location good

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Nice place for the price and quite near many restaurants and bars.
    • Leisure trip
    • Solo traveler
    • Ocean View Room
    • Stayed 6 nights

    Carpet in the room was in a great need of replacement and quite dirty. Construction during my stay as renovations were being made to the lobby area, but not very troubling.

    Hotel was within walking distance of many restaurants, bars, beach was a 2 minute walk. Buffet breakfast was exceptional.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very good location.
    • Leisure trip
    • Couple
    • Ocean View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    - Room service can definitely use an improvement, line is always busy, need to go down the reception if you need something, i guess they're short staff at this time coz we see very few staff. There was a day when clean towels replacement was delayed coz they said delivery of fresh laundry was delayed. -No one wil also assist you with your luggage. -Pillows were a bit big and hard, not fluffy. Blankets very thin.

    Location, shuttle bus stop is infront of the hotel. We got the ocean view room so everyday we have this awesome view of the beautiful clear waters of the beach, which is just around 2 minutes walk from the hotel. Filipino staff at the buffet area is very accommodating (forgot his name, he's an older guy), always greets us with a smile and brings us coffee. Rooms are also big.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    I had a great time staying there for 2 nights. It was much need!
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking lol

    parking to small but everything else great!

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double City View
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were kind of hard and stiff I did feel sore in the morning and the AC was a little bad. We would wake up at 3 in the morning and sweating.

    We like the staff they were very friendly and accommodating.

    Stayed in January 2024

  • Reviewed: February 20, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double City View
    • Stayed 2 nights

    The shower never warmed up, which was uncomofortable.

    Comfortable with easy beach access.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Partial Ocean View Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t any parking, no microwave and no self care kits

    Location is great, great customer service and clean rooms

    Stayed in February 2024

  • Reviewed: February 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Ocean View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit shabby-looking in places, Not 5*star amenities....room not super-clean & a bit musty-smelling. Definitely can improve on the amenities & replace the soap dispensers in the showers- they were very annoying.

    Great view, room-size, beach location. Best price for that view on the island.

    Stayed in February 2024

Showing 1 - 25

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