881 Pale San Vitores Rd., 96913 Tumon, Guam
#16 of 19 hotels in Tumon
Guests' ChoiceBased on 607 hotel reviews
6.8Cleanliness
6.9
Comfort
7.0
Location
8.2
Facilities
6.7
Staff
8.0
Value for money
7.2
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We’re currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil, and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: December 7, 2024
Elbuchel
PalauGood improve selection of food
Close to where I want to go
Stayed in November 2024
Reviewed: November 15, 2024
Elbuchel
PalauClose to what I wish to do
Good
Stayed in November 2024
Reviewed: November 11, 2024
Rodrigo
United States of AmericaThe rooms and bathrooms are outdated, and the restaurant was only open for breakfast.
Great location, about 200 meters from the beach and a short walking distance to several restaurants and grocery stores.
Stayed in November 2024
Reviewed: October 6, 2024
Joseph
MicronesiaLocation and facility itself
Stayed in October 2024
Reviewed: September 25, 2024
Lastimoza
United States of AmericaThe trash near the beach area of the hotel.
The location and the staff.
Stayed in September 2024
Reviewed: September 20, 2024
Ohrelle
United States of AmericaThe carpet in the room(dirty), curtain, the room smells, the hot water is not really hot, hole in the wall, the room needs to be updated.
The location, size of the room, safe in the room, fridge, electric kettle, mini store, Korean restaurant and the staff.
Stayed in September 2024
Reviewed: August 25, 2024
Rodrigo
United States of AmericaIt was kind run down. The room smelled like mildew, room 505. No microwave, no ironing board. I wouldn’t stay here again personally.
The price
Stayed in August 2024
Reviewed: August 24, 2024
Emmanuel
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 20, 2024
Ria
South KoreaOld
Sea view. Clean
Stayed in August 2024
Reviewed: August 15, 2024
Richard
United States of AmericaHumidity. Not the hotel fault.
Beautiful location
Stayed in July 2024
Reviewed: July 29, 2024
Sally
GuamThe toilet needed repair to flush. I had to use buckets and buckets of water. The maintenance guy made the chain shorter and it was worse. I went down and talked to the manage who informed me it worked just fine. She sent up another guy who mumbled a gew things said he would be back then never showed up again. Then the manager told me they were remodeling and would fix it later. The pool was shut for several days...not a good thing and no compensation. They told us to walk to a hotel 3 or 4 blocks away. The handle for the water did not work, I could not get hot water, only warm. He tightened it and it helped somewhat but they told me when they remodel it will be fixed.
Great front desk staff. Love the location. Actually I have stayed here 3-4 times in the last 2 years and this stay was better than last time which was horrible but tghis was where I wanted to stay because of the beach.
Stayed in July 2024
Reviewed: July 25, 2024
Lester
GuamOutdated rooms
Stayed in July 2024
Reviewed: June 9, 2024
Roxann
GuamIf the rooms had a macorave and some complimentary of coffee packets ..
We never had the chance to do breakfast maybe in the future of our next stay we’ll be sure to stop on by ..
Stayed in June 2024
Reviewed: May 26, 2024
John
Marshall IslandsLinen and bed covers are not clean, The carpet is very dirty as well.
Place is a bit run down but its good value for money given the location of the property to restaurants, bars and shopping centres.
Stayed in May 2024
Reviewed: May 5, 2024
Dannilen
GuamUmm it’s the air conditioner for me because the room wasn’t as cold and also the spa between the counter and the tv could’ve put a mini couch there
I liked the pool and the spa because it was on the same floor as me but also the room was great thank you
Stayed in May 2024
Reviewed: April 19, 2024
Goldelina
United States of AmericaI did not like the extra blanket that I took it from the closet to give me warmth from the air conditioning coolness.which gives me allergies with colds and cough but this was resolved after the changed the bedding the following day..
I like the view of the beaches and the city.. The beach is clean, and water is blue and crystal clear..
Stayed in March 2024
Reviewed: March 23, 2024
Lili
Northern Mariana IslandsNice
Location good
Stayed in March 2024
Reviewed: March 11, 2024
Sam
United States of AmericaCarpet in the room was in a great need of replacement and quite dirty. Construction during my stay as renovations were being made to the lobby area, but not very troubling.
Hotel was within walking distance of many restaurants, bars, beach was a 2 minute walk. Buffet breakfast was exceptional.
Stayed in February 2024
Reviewed: February 27, 2024
Angelita
Philippines- Room service can definitely use an improvement, line is always busy, need to go down the reception if you need something, i guess they're short staff at this time coz we see very few staff. There was a day when clean towels replacement was delayed coz they said delivery of fresh laundry was delayed. -No one wil also assist you with your luggage. -Pillows were a bit big and hard, not fluffy. Blankets very thin.
Location, shuttle bus stop is infront of the hotel. We got the ocean view room so everyday we have this awesome view of the beautiful clear waters of the beach, which is just around 2 minutes walk from the hotel. Filipino staff at the buffet area is very accommodating (forgot his name, he's an older guy), always greets us with a smile and brings us coffee. Rooms are also big.
Stayed in February 2024
Reviewed: February 24, 2024
Riley
GuamParking lol
parking to small but everything else great!
Stayed in February 2024
Reviewed: February 21, 2024
Romio
GuamThe beds were kind of hard and stiff I did feel sore in the morning and the AC was a little bad. We would wake up at 3 in the morning and sweating.
We like the staff they were very friendly and accommodating.
Stayed in January 2024
Reviewed: February 20, 2024
Jenna
JapanThe shower never warmed up, which was uncomofortable.
Comfortable with easy beach access.
Stayed in February 2024
Reviewed: February 18, 2024
Gabrielle
GuamThere wasn’t any parking, no microwave and no self care kits
Location is great, great customer service and clean rooms
Stayed in February 2024
Reviewed: February 15, 2024
Ceil
United States of AmericaA bit shabby-looking in places, Not 5*star amenities....room not super-clean & a bit musty-smelling. Definitely can improve on the amenities & replace the soap dispensers in the showers- they were very annoying.
Great view, room-size, beach location. Best price for that view on the island.
Stayed in February 2024
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