Avenida Rafael Puig Lliviana, s/n, 38660 Playa de las Americas, Spain
#564 of 704 hotels in Playa de las Americas
Guests' ChoiceBased on 1789 hotel reviews
6.9Cleanliness
7.4
Comfort
7.2
Location
8.2
Facilities
7.1
Staff
8.3
Value for money
7.0
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 3, 2025
John
IrelandTwo buildings A at B One looks over Veronicas so you will hear the music till at least 6am If this does not bother you then you are good.
Lovely Pool on beach front Nice Food Friendly staff Right on beach front.
Stayed in December 2024
Reviewed: January 2, 2025
Arnar
IcelandThe included dinner little boring, little loud in the evenings, but live entertainment every night for people who want that.....
Breakfast and location was good 👍
Stayed in November 2024
Reviewed: December 28, 2024
Krisana
United Kingdom1. No electric plug in the room. Can’t charge my phone or use any electric device as only two plugs which in the room which being used for Tv and fridge 2. The noise of loud music from clubs and pubs near by is unbearable!!! I wish I read the reviews. Music loud all night long. If u looking for a nice relaxing holiday stay away from this place.
Nice hotel. Room was comfy n lovely beach front. Staffs friendly. Food is lovely.
Stayed in November 2024
Reviewed: December 24, 2024
Špela
SloveniaThe only failer is noises from the street during the nights which’s is till 6 o’clock am.
Very close to the beach and other restaurants and shops
Stayed in December 2024
Reviewed: December 20, 2024
William
United KingdomThe area round the pool can be very busy but that is to be expected.
It had an excellent location with easy access to beaches and coast line.
Stayed in November 2024
Reviewed: December 20, 2024
Amber
United KingdomNothing0⁸
The view was amazing
Stayed in December 2024
Reviewed: December 16, 2024
Phillip
United Kingdomto noisy at night
pool and closeness to everything
Stayed in December 2024
Reviewed: December 16, 2024
Malcolm
United KingdomAir con not great
Location. Staff. Friendly atmosphere food was good
Stayed in November 2024
Reviewed: December 8, 2024
Sanita
IrelandNot enough sun loungers. People are reserving them by putting their towels, and they just leave for hours... which is not really fair to others. Swimming pools are not heated.
We had a great experience. It was a short trip, but a good one. This is what my daughter (5 year old) said - 2 things i loved about this place - Charlie - and go for swim. We had a situation where my daughter was the only child in the hotel during our stay, but the animation team was so great and entertained her all 3 days. Thanks to Charlie and the team. The food was great! I couldn't stop eating. Prepare yourself, not to sleep until evening entertainment is over. The location is perfect!
Stayed in November 2024
Reviewed: December 7, 2024
Sarah
United KingdomPool water freezing Very noisy on night people banging on doors The noise from Veronicas till 430am but ear plugs helped Was couple of cockroaches in bathroom but very small and was clean otherwise
Entertainment team very varied and clear time table. Plenty of options at breakfast and tasty. Always could get sun lounger View from Balcony Beds n towels changed daily Spacious fridge
Stayed in December 2024
Reviewed: December 4, 2024
Mrowczas
PolandOnly one socket, far from beds
The view from 11th floor was amazing
Stayed in November 2024
Reviewed: December 3, 2024
Betty
IrelandLoved my stay really enjoyed the yoga sessions in the 🌞
Stayed in November 2024
Reviewed: December 2, 2024
Gaynor
United KingdomOnly one electric socket in the room
View from balcony
Stayed in November 2024
Reviewed: December 1, 2024
Melanie
United KingdomA walk in shower would be a good improvement
It was on the quieter side of the hotel.
Stayed in November 2024
Reviewed: November 29, 2024
Gísli
IcelandThe loudness from night clubs
Fine breakfast
Stayed in November 2024
Reviewed: November 28, 2024
Maria
United KingdomSome of the rooms look a bit tired but everything was clean
Location, staff, security, breakfast
Stayed in November 2024
Reviewed: November 28, 2024
Margaret
United KingdomOk didn't like the new cup situation,also pudding were quite similar
Love it is on the beach,also food is always good different items
Stayed in November 2024
Reviewed: November 27, 2024
Panagiotis
ThailandSome of the rooms are really noisy you cant sleep but the girls at the reception changed my room and afterwards had lovely sleep
The Pool area ,events animation
Stayed in November 2024
Reviewed: November 20, 2024
David
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 19, 2024
Steven
United KingdomReception staff and bar staff
Clean
Stayed in November 2024
Reviewed: November 16, 2024
Raluca
RomaniaOne of the worst breakfast we had especially in a 4 star hotel - The pool area was in bad condition. The pool itself was visibly dirty, with peeling paint, and many of the sun loungers were broken and there weren’t enough to accommodate all guests. - The hotel offers a small free parking lot with around 20 spaces, which is always full given the size of the hotel. They also have a paid parking option, meaning some guests have to pay while others don’t – which feels unfair. - It was impossible to sleep with the window open due to the loud noise from nearby clubs. This might not be an issue for all rooms, but it was a big problem for ours. - You have to pay extra to use the safe in your room
The cleaning was very good
Stayed in November 2024
Reviewed: November 16, 2024
Robbe
BelgiumWe readed in the reviews before that it might be loud at night but did not expect it to be so loud. If you come to have a good night of sleep I would bring some earplugs. The music from the clubs around is extremely loud and the rooms did not have any sound insulation at all. Out of this the hotel was super!
Super Hotel! Everything how it should be!
Stayed in November 2024
Reviewed: November 15, 2024
Anhelina
UkraineIf you have Half board they don’t allow you to drink anything else just water for dinner. From all my experience hotels give at least water lemonades and tea option. So my mother had stress that workers took away her drink and no one told us that if you wanna drink you must pay. Hotel located close to clubs and till 5:00 am is extremely noisy. We didn’t sleep properly at all. Terrible smell of marijuana in rooms because people smoke it in their rooms. Receiption behaves quite cold and you don’t really feel special. Maybe because the hotel is huge. But anyway would be better to train stuff more client oriented. Please buy vacuum cleaners for your housekeepers. Rooms will be cleaned well without dust and hair and your stuff will not suffer to wipe hair with a wet mop from the floor. I really sorry for them amazing women but they don’t have good conditions to do their job well.
I wanna give all gratitude to people who cook food and prepare breakfasts lunch dinners they are awesome, perfect job done and the food was delicious. Every day was a pleasure to come and eat. Room was bigger then we expected, great private view on the ocean and coat atmosphere, hotel directly on the ocean. Great program shows daily. We really enjoyed. Nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm housekeepers.
Stayed in November 2024
Reviewed: November 13, 2024
Kathleen
IrelandThe noise from the strip, awful
Hotel was good, reception very very slow, food good
Stayed in November 2024
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