Carretera Arena Gorda - Macao ,Sección Baigüa. La Altagracia, Bavaro,, 11517 Punta Cana, Dominican Republic
#27 of 123 hotels in Punta Cana
Guests' ChoiceBased on 226 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
8.6
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 8 December 2024
Ana
BrazilToo many people. We also had some issues with the room (door just wouldn’t open one day and on another day there was no water), but all of the issues were handled by the staff.
Staff is amazing. Very nice and helpful people. Food was great, very good open bar.
Stayed in December 2024
Reviewed: 27 August 2024
Melania
AustraliaTheir staff were amazing specially the entertainment one and in the restaurants
Stayed in July 2024
Reviewed: 6 August 2024
Jose
PanamaWifi was a bit off in some parts of the resort
Dinner in Portofino and Gourmet restaurants were amazing, the seafood was always fresh and good. The rooms look exactly like the pictures. The beach it is just amazing, recommended if you wish to relax.
Stayed in August 2024
Reviewed: 2 July 2024
Feranmi
United KingdomNothing, it was a great visit!
The food, staff, facilities were all excellent. Special mention to Candy and all the buffet restaurant staff (David in particular) who were always pleasant and ready to help
Stayed in July 2024
Reviewed: 18 June 2024
Brooke
United StatesThe walls were pretty thin and it was easy to hear people in the hallway and other rooms.
The property was clean and it was easy access to the pool, beach and restaurants.
Stayed in June 2024
Reviewed: 14 June 2024
Phillips
CanadaThe entertainment was great but I would have liked it to start earlier so we could enjoy it after dinner. I found myself too tired to wait until it began.
There were extra little surprises that we enjoyed like the Fiesta Dominicana, feature drinks each night, staff approaching us often to ask how things were going etc.
Stayed in June 2024
Reviewed: 8 May 2024
Lucelena
United StatesThe room was not clean, they came once but only took trash out and remade the bed, we stayed all day out when we come back to the room around 5pm something later they still didn’t clean, we asked for clean towels, toilet paper but this never came to the room since the staff couldn’t give it without we call, even the coffee maker could not be used because they didn’t bring coffee to the room; couldwe just give up, the poll Towel was perfect, very time we needed they gave us clean towels. The beverages on pool and beach was very poor, if we don’t show the tips first the staff don’t come to us and we got only juices because the good beverages was only to who was giving dollars every time. Not good at all.
Room was close to everything, very nice view and accommodations. Dinner, the buffet was okay but could be better compared with other time we stayed there and compared with another resorts. The restaurants we booked for all nights only 2 we liked, the Hindu and the Mexican.
Stayed in May 2024
Reviewed: 29 April 2024
Leudys
United StatesThe room with pool
The food 😍
Stayed in April 2024
Reviewed: 23 February 2024
Angelina
United StatesThe quality of room and food
Nice sun- nice people
Stayed in February 2024
Reviewed: 6 February 2024
German
CanadaSometimes the food wasn’t good at good
I like the pool , the beach
Stayed in January 2024
Reviewed: 5 February 2024
Bruno
United StatesNothing really. If I wanna be picky I would say that they should invest in adding a sofa in the bedroom. The room is huge and in my opinion could be used in a better way!
Everything!!! Food was great, facilities are awesome and staff is super nice!
Stayed in February 2024
Reviewed: 23 January 2024
William
United StatesI didn't like that when we went to other Bahia resorts next to Ambar, we did not get the same good drinks there. At other resorts we got well or bottom shelf drinks.
Stayed in January 2024
Reviewed: 23 January 2024
Aneudy
United StatesBeach chairs/ pool chairs must be hunted for if you dont get there by 6am. Best room is a swim up
Location, beach, reataurants
Stayed in January 2024
Reviewed: 4 January 2024
Diana
United StatesThe mattress is not comfortable, as well as pillows. Food is the same every day, nothing new, 6/10.
Ocean is awesome.
Stayed in January 2024
Reviewed: 23 December 2023
Alison
United KingdomHuge room and good size balcony. Comfy bed. Decent shower. Great food. Spacious and well equipped air conditioned gym.
Stayed in December 2023
Reviewed: 20 December 2023
Karen
United StatesBed was very firm - a mattress topper would help and pillows were hard. Having to reserve chairs by 7:00 am was a bit disappointing. They should have someone monitoring the chairs, if you are gone for more than 90 min - your chair is up for grabs!
Staff was amazing!
Stayed in December 2023
Reviewed: 8 December 2023
Sally
United StatesRoom way too cold. No shower privacy. Had to call to ask for soap, shampoo, tissues and washclothes on first day there. Very strong language barrier.
Food was good, pool was great. Lots of shade. Big room. Waitresses by pool and beach were great. Easy to get around.
Stayed in December 2023
Reviewed: 15 November 2023
Simon
Colombiathe drinks at the pool aren't that great, they are really sweet and pretty much no alcohol, so just skip cocktails and ask something strong, beer is awful and theres only 1 kind of beer (presidente, it sucks), you need to pay for a corona or heineken if you want one IN AN ALL INCLUSIVE RESORT so that's pretty lame and make us angry, in the lobby you have jack daniels and pretty good whiskey but when we went to the disco (the disco is part of the resort and is also all inclusive), it has a low cost whiskey and low cost drinks, it didn't taste good so we never went back. staff sometimes is not helpful mostly from lobby and from restaurants or their answers are not helpful answers.
all was amazing, the entertainment group was really funny, pool activities and all that, restaurants are amazing really nice cuisine, beach seats are great. all great
Stayed in November 2023
Reviewed: 11 October 2023
Kaitlin
United StatesThe 3 rooms our family stayed in all agreed that the mattresses were very firm and uncomfortable. The doors on the rooms have to be slammed shut because they stick. All night you could hear doors slamming in the hall. The pool at Ambar was cloudy and had a bit of a foul odor.
Beach was beautiful. The staff did an excellent job of cleaning up seaweed. The staff was phenomenal! The food was good. The room was clean.
Stayed in October 2023
Reviewed: 31 August 2023
Jeffrey
United StatesWe asked for a single bed and got two.
The beauty of the resort
Stayed in August 2023
Reviewed: 21 July 2023
Catherine
CanadaThe a la carte restaurant food was very inconsistent and sometimes not very good. One of our group got sick from something at the main buffet. We did not enjoy the seaweed on the beach. We also had very noisy neighbors that were disruptive.
The staff were all very friendly and accommodating. The rooms were well cleaned and the property was nicely kept. The buffet had alot of variety and selection. We enjoyed the activities and liked that the noisy ones all ended at 11 pm.
Stayed in July 2023
Reviewed: 27 June 2023
John
United StatesI booked the resort for 2 people. When i purchased for some reason it only had one person listed. They charged me 680.00 us dollars to add my fiance at checkin. B.s.
Iliana our maid checked on daily and made some cute swan shape with our towels n put flowers in the room.
Stayed in June 2023
Reviewed: 27 June 2023
Brandon
United StatesLayout of property didn't allow much ocean breeze, which made for hot days!
It was a relative short walk to do anything we wanted to do.
Stayed in June 2023
Reviewed: 6 June 2023
Davi
United StatesWe had to wait a while to be attended during check in.
Excellent resort.
Stayed in June 2023
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