BLVD ZONA HOELERAPLAYA JUANILLO, Cap Cana, 23302 Punta Cana, Dominican Republic
#2 of 123 hotels in Punta Cana
Guests' ChoiceBased on 161 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.5
Facilities
9.6
Staff
9.5
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 30 December 2024
Rhonda
United StatesVery accommodating for everyone, nice and clean, and relaxing!
Stayed in December 2024
Reviewed: 20 December 2024
Pamela
United StatesGreat buffet for breakfast
Stayed in November 2024
Reviewed: 19 December 2024
Abdullah
Saudi ArabiaNothing
Everything
Stayed in November 2024
Reviewed: 15 December 2024
Hilal
United StatesVery clean Respect staff Very helpful Robert and Xanax were good
Stayed in December 2024
Reviewed: 4 December 2024
Jeffrey
United StatesIf this is the worst thing, then....not too bad! The only thing that needs to change is the buffet restaurant.... you were not able to self-serve anything, nothing, which created long wait times for a piece of toast in the bread line, and cheese in another line, and scramble egs in another, so on and so on. The food was great, but standing in four/five lines for a meal needs to change as it took 10/15 minutes to gather your meal.
Had a swim up pool room, very clean and spacious. Was a nice to have this room but not nessassary if looking to save some money as the pools, beach and grounds are great. The food and drinks were excellent! Often the mixers at resorts are not good, but all were great here, no complaints. We were there with another couple for big birthday celebration, 5 nights.. Had a great meal at all restaurants, favorite restaurant was Journeys, sat in the rail car. The best beach I've been to in that part of the world, it was clean, no one selling you anything because it is private, and water was blue chest deep for 25ft from the shore with no merky grass spots. Staff were super attentive and friendly. It is one of the first places I said I'd go back to versus trying new resorts. I don't write reviews but felt compelled to do so here as I was really impressed.
Stayed in November 2024
Reviewed: 1 December 2024
Gabriela
PanamaThe selling personal can be very intense, they are trying to sell the club and the restaurant blind butcher they can get a bit annoying
It has so many amenities and activities it was great we stayed for a week and we never got bored.
Stayed in November 2024
Reviewed: 25 November 2024
Gregory
United StatesWe thought the dinners were below average with the exception of Tempest. We ate at all the other restaurants. We did not try the butcher because several people told us temperature in restaurant was too cold. If the dinners were better we would rate the property a 9 or 10 but the sub par dinners made our rating an 8. The dinners are what may hold us back from returning to Zilara and trying another property.
Breakfast and Lunch were excellent. We loved the service buffets vs having them open to the guests where everyone’s hands are in the food. We appreciated having real glasses at the bars and not plastic. We loved the property and location. Check in process was quick and efficiently smooth. We appreciated the extra curricular activities. Beach was nice. Staff was outstanding.
Stayed in November 2024
Reviewed: 10 November 2024
Manuela
ColombiaThe food is not the best. They can improve this a lot given the high rate.
The property is gorgeous and very elegant. Very well kept and the beach is beyond beautiful. Very kind and helpful staff. Ideal for solo traveling.
Stayed in November 2024
Reviewed: 21 October 2024
Miguel
Dominican RepublicFood and Staff
Stayed in October 2024
Reviewed: 23 September 2024
Jeff
United StatesLimited night life
The location was amazing The beach was so clean All The restaurants had great food And the staff all over the resort are very friendly and very helpful
Stayed in September 2024
Reviewed: 11 September 2024
Leslie
United StatesI can’t think of anything I did not like.
The resort was beautiful. The views are spectacular. The staff is what makes the place great. Manuel is the perfect activities person and gets you feeling good on the aqua bikes. Junior the pool concierge goes above and beyond expectations. They made our stay very memorable.
Stayed in September 2024
Reviewed: 9 September 2024
Jairon
Dominican RepublicLa comida y las atenciones son excelentes
Stayed in September 2024
Reviewed: 8 September 2024
Robenson
United StatesProfessionalism, politeness, great location, food is phenomenal all onsite restaurants a few of my favorites were Brandos, and the blind butcher restaurant with entertainment A Staff members top notched.
Stayed in September 2024
Reviewed: 6 September 2024
Laurene
New ZealandThere is nothing not to like.
Amazing property. Have access to both sides of the resort. 14 eating places. Fine dining included.
Stayed in September 2024
Reviewed: 24 August 2024
Chepero
United StatesWe stay too short time ,, hehehe next time
everything that is so professional they I really kind everything was easy the beach, the pool, the hot water for everything everything everything is great
Stayed in August 2024
Reviewed: 14 August 2024
Brieann
United Stateswhat a beautiful resort! everything was wonderful from the staff to the food! highly recommend this to anyone! There is an adult side and a family side. it was completely separated. the atmosphere at night was awesome! the spa and waterpark at the resort was amazing as well!
Stayed in August 2024
Reviewed: 1 August 2024
Panagiotis
CyprusThe only thing that we didn’t like that our room has humidity and it was kind of difficult!
The resort was amazing with a rally beautiful beach and pools! The food was really nice everything was included the buffets was extraordinary! Overall we have a really nice time highly recommended!
Stayed in July 2024
Reviewed: 16 July 2024
Xanderdlg
Dominican RepublicN/A
The highlight for us was the staff. So attentive and kind all the time.
Stayed in July 2024
Reviewed: 12 July 2024
Ineisy
United StatesEverything
Everything
Stayed in July 2024
Reviewed: 5 June 2024
Genesis
United StatesI loved my stay, and the staff is amazing.
Stayed in June 2024
Reviewed: 22 May 2024
Alberto
United StatesService and Location are excellent!
Stayed in May 2024
Reviewed: 5 May 2024
Dawn
United StatesI loved it all!
The amazing infinity pool, gorgeous beach, awesome spa!
Stayed in May 2024
Reviewed: 19 March 2024
Marios
CyprusIt's far from the airport
The beach. Breathtaking. Shallow, without waves. Perfect for anyone. The rooms are gorgeous. The food is very good on most restaurants. Especially at the main one that serves breakfast as well. The Indian restaurant is also a must. The staff are the best staff ever. The fire pits with the sofas to chill out. By far the best gym ever. Overall an amazing experience. Good job to everybody, from the person who designed it, to the managers and the workers. Bravo bravo bravo
Stayed in March 2024
Reviewed: 12 February 2024
Carlos
ArgentinaNothing
Extremely nice
Stayed in February 2024
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