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Reviews of Hyatt Zilara Cap Cana - Adults Only 5 stars

BLVD ZONA HOELERAPLAYA JUANILLO, Cap Cana, 23302 Punta Cana, Dominican Republic

#2 of 123 hotels in Punta Cana

Guests' Choice

Review score

Based on 161 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 30 December 2024

    10
    We will be visiting again! Perfect place if you like luxury. Everything was 10/10.
    • Leisure trip
    • Couple
    • Club Junior King Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Very accommodating for everyone, nice and clean, and relaxing!

    Stayed in December 2024

  • Reviewed: 20 December 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Junior King Suite with Ocean View
    • Stayed 7 nights

    Great buffet for breakfast

    Stayed in November 2024

  • Reviewed: 19 December 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Junior King Suite with Resort View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2024

  • Reviewed: 15 December 2024

    10
    I recommend it. I’ll be there my next trip
    • Leisure trip
    • Couple
    • Oceanfront Club Junior King Suite
    • Stayed 6 nights
    • Submitted via mobile

    Very clean Respect staff Very helpful Robert and Xanax were good

    Stayed in December 2024

  • Reviewed: 4 December 2024

    10
    Would go back again, great value
    • Leisure trip
    • People with friends
    • Club Junior King Suite - Swim Up
    • Stayed 5 nights
    • Submitted via mobile

    If this is the worst thing, then....not too bad! The only thing that needs to change is the buffet restaurant.... you were not able to self-serve anything, nothing, which created long wait times for a piece of toast in the bread line, and cheese in another line, and scramble egs in another, so on and so on. The food was great, but standing in four/five lines for a meal needs to change as it took 10/15 minutes to gather your meal.

    Had a swim up pool room, very clean and spacious. Was a nice to have this room but not nessassary if looking to save some money as the pools, beach and grounds are great. The food and drinks were excellent! Often the mixers at resorts are not good, but all were great here, no complaints. We were there with another couple for big birthday celebration, 5 nights.. Had a great meal at all restaurants, favorite restaurant was Journeys, sat in the rail car. The best beach I've been to in that part of the world, it was clean, no one selling you anything because it is private, and water was blue chest deep for 25ft from the shore with no merky grass spots. Staff were super attentive and friendly. It is one of the first places I said I'd go back to versus trying new resorts. I don't write reviews but felt compelled to do so here as I was really impressed.

    Stayed in November 2024

  • Reviewed: 1 December 2024

    9.0
    Perfect for your honeymoon
    • Leisure trip
    • Couple
    • Junior King Suite with Resort View
    • Stayed 6 nights
    • Submitted via mobile

    The selling personal can be very intense, they are trying to sell the club and the restaurant blind butcher they can get a bit annoying

    It has so many amenities and activities it was great we stayed for a week and we never got bored.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    8.0
    Everything was great with the exception of the dinners.
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    We thought the dinners were below average with the exception of Tempest. We ate at all the other restaurants. We did not try the butcher because several people told us temperature in restaurant was too cold. If the dinners were better we would rate the property a 9 or 10 but the sub par dinners made our rating an 8. The dinners are what may hold us back from returning to Zilara and trying another property.

    Breakfast and Lunch were excellent. We loved the service buffets vs having them open to the guests where everyone’s hands are in the food. We appreciated having real glasses at the bars and not plastic. We loved the property and location. Check in process was quick and efficiently smooth. We appreciated the extra curricular activities. Beach was nice. Staff was outstanding.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Tranquil paradise.
    • Leisure trip
    • Solo traveller
    • Club Junior King Suite with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The food is not the best. They can improve this a lot given the high rate.

    The property is gorgeous and very elegant. Very well kept and the beach is beyond beautiful. Very kind and helpful staff. Ideal for solo traveling.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Food and Staff

    Stayed in October 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Oceanfront Club Junior King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Limited night life

    The location was amazing The beach was so clean All The restaurants had great food And the staff all over the resort are very friendly and very helpful

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Excellent stay. The views, beach and pool are exactly as advertised. The spa made me speechless…
    • Leisure trip
    • Couple
    • Club Junior King Suite with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    I can’t think of anything I did not like.

    The resort was beautiful. The views are spectacular. The staff is what makes the place great. Manuel is the perfect activities person and gets you feeling good on the aqua bikes. Junior the pool concierge goes above and beyond expectations. They made our stay very memorable.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior King Suite
    • Stayed 2 nights
    • Submitted via mobile

    La comida y las atenciones son excelentes

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Our stay at the Hyatt Zilara was the best vacation in the books planning my next trip for
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Professionalism, politeness, great location, food is phenomenal all onsite restaurants a few of my favorites were Brandos, and the blind butcher restaurant with entertainment A Staff members top notched.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Amazing holiday with our young adult family.
    • Leisure trip
    • Family with young children
    • Club Junior Suite - Swim Up
    • Stayed 5 nights
    • Submitted via mobile

    There is nothing not to like.

    Amazing property. Have access to both sides of the resort. 14 eating places. Fine dining included.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    10
    We are so excited about this opportunity to know this amazing property
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    We stay too short time ,, hehehe next time

    everything that is so professional they I really kind everything was easy the beach, the pool, the hot water for everything everything everything is great

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior King Suite
    • Stayed 4 nights
    • Submitted via mobile

    what a beautiful resort! everything was wonderful from the staff to the food! highly recommend this to anyone! There is an adult side and a family side. it was completely separated. the atmosphere at night was awesome! the spa and waterpark at the resort was amazing as well!

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Amazing stay!
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that we didn’t like that our room has humidity and it was kind of difficult!

    The resort was amazing with a rally beautiful beach and pools! The food was really nice everything was included the buffets was extraordinary! Overall we have a really nice time highly recommended!

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    Comfortable and lovely place
    • Leisure trip
    • Couple
    • Junior King Suite with Resort View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The highlight for us was the staff. So attentive and kind all the time.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Exceptional
    • Couple
    • Junior King Suite with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Everything

    Stayed in July 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior King Suite
    • Stayed 2 nights
    • Submitted via mobile

    I loved my stay, and the staff is amazing.

    Stayed in June 2024

  • Reviewed: 22 May 2024

    9.0
    Wonderful place to stay
    • Leisure trip
    • Couple
    • One-Bedroom Club Grand Master Suite with Ocean View
    • Stayed 5 nights

    Service and Location are excellent!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    This is the nicest all-inclusive I have stayed at!
    • Leisure trip
    • Family with young children
    • Junior Suite with Double Bed - Swim Up
    • Stayed 6 nights
    • Submitted via mobile

    I loved it all!

    The amazing infinity pool, gorgeous beach, awesome spa!

    Stayed in May 2024

  • Reviewed: 19 March 2024

    10
    A carribean wonderland
    • Leisure trip
    • Couple
    • Junior King Suite with Resort View
    • Stayed 3 nights
    • Submitted via mobile

    It's far from the airport

    The beach. Breathtaking. Shallow, without waves. Perfect for anyone. The rooms are gorgeous. The food is very good on most restaurants. Especially at the main one that serves breakfast as well. The Indian restaurant is also a must. The staff are the best staff ever. The fire pits with the sofas to chill out. By far the best gym ever. Overall an amazing experience. Good job to everybody, from the person who designed it, to the managers and the workers. Bravo bravo bravo

    Stayed in March 2024

  • Reviewed: 12 February 2024

    10
    Very nice to spend few days
    • Leisure trip
    • Couple
    • Junior King Suite with Resort View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Extremely nice

    Stayed in February 2024

Showing 1 – 25

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