The power was inconsistent, which may be a regular problem in this region, but twice it happened only at our hotel and next door was fine. I think they had a problem with their generator while we were there, as one night it was out for several hours. Wifi was also somewhat inconsistent for work, but acceptable speed, as long as there was power. There were little cracks in the top of the door frame and bathroom screen that allowed mosquitos inside, but there was a mosquito net in the room, and we didn't have too many anyway. Still very nice for a relaxing in a nice hotel and using it as a base to see some of Burundi.

We were very happy with our few days here on a short visit to Burundi. The staff were all very nice and helpful, breakfast was plentiful and good, lovely grounds, good amenities, and a good location right across from Lake Tanganyika, though it's not as nice a beachside view as I'd hoped. There's a nice pool, outdoor restaurant and seating area, and a very good gym (other than the fact that the wifi doesn't reach inside). The room and bed were spacious and comfortable, and we slept well here.

Stayed in December 2024

Good pool Good room Friendly staff

Stayed in December 2024

Initially could not get TV channels and had to call twice to have this sorted as it had something to do with payment of subscription. There were lots of bees attracted to the fruits and jam at breakfast and swirling around me. Bathroom had a bathtub and I had to hold showerhead with one hand for a shower.

Polite and helpful staff. Hotel premises well maintained. Nice breakfast. Within walking distance of le Mussée Vivant and the lake shore.

Stayed in December 2024

Nothing

Great location

Stayed in August 2024

Well, the hotel is close to the lake. Yes, there are Mosquitoes. We encountered them outdoors, especially in the evening. No problem in the room. Citronella oil prevents them from getting on your nerves.

I am glad I chose this hotel at the end of our trip through Central Africa. It was very relaxing with birds chirping all day. The nights were quiet, the days were not overly loud. Everything we had hoped for was there. Working air conditioning and fridge. Clean, good sized rooms, balcony overlooking the garden. Nice restaurant on the roof overlooking the lake. Tasty and well-prepared dishes are served. Breakfast in the green pool area, surrounded by beautiful trees. Breakfast was included in the booking. We opted for the American breakfast, which included a large plate of fresh fruit and omelette, and you can order anything you like from the menu for an extra charge. The garden restaurant is open from early morning until late evening. The pool is very clean, a good size, well maintained and modern. My husband enjoyed working out in the gym next to the pool. Since we were in Burundi, things work differently than in other countries. In general, it takes a long time for food to be prepared throughout the country. We noticed that in many hotels the food is prepared over a charcoal fire. Waiting time between 30 - 90 min. Be patient. WiFi works very well everywhere on the premises.

Stayed in August 2024

The breakfast and the bathroom. Also I encourage you to carry your own shower gel and shampoo

The staff are friendly and very helpful

Stayed in July 2024

Nothing

Beautiful location Great staff

Stayed in August 2024

AC worked but not very well.

Nice and welcoming staff. Good compound, and room.

Stayed in July 2024

Nothing

Great location Beautiful premises Great swimming pool Good gym

Stayed in July 2024

N/A

Beautiful property Good location

Stayed in June 2024

Comfortable bed, decent breakfast, lovely pool, friendly staff.

Stayed in June 2024

None

Close to the lake

Stayed in May 2024

The room was excellent and the staff was very friendly.

Stayed in March 2024

I couldn't figure out the TV; but didn't ask as not a TV person. would be helpful to have instructions in the roomm.

Staff were excellent. Polite, helpful and went out of their way to assist me with taxis and currency exchange. Excellent breakfast and meals also excellent.

Stayed in February 2024

Meal prices are a little high, some of the staff could improve their service (though most are friendly & helpful), soundproofing could be improved as the noise from corridors at night disturbed what would have otherwise been a great night’s sleep.

We really enjoyed our time at the hotel, it served as a great place for us to spend our few days in Burundi. The rooftop restaurant serves great food, and breakfast overlooking the lake from the lakeside restaurant is a great way to start the day. Facilities were great, with a fantastic gym and lovely swimming pool area. Also, great shower in the room! Overall, would recommend!

Stayed in January 2024

The TV did not work. Would be good if they became sustainable. I told the cleaning boy not to change my sheets/towels everyday. Would be good to have a few dustbins around the property. If they had wire mesh frames, the door could be left open.

Beautiful garden and pool. On Lake Tanganika. Nice restaurant in the lake. Close to Musee Vivant. Fabulous staff. Very friendly and nice. I would say homely. Rooms have balconies which makes it pleasant to sit outside. Aircon was low in cooling the room.

Stayed in December 2023

Shampoo and lotion are not good No notice on the sudden construction of front pathway Water not available on first day

Nice breakfast setting and service Smart tv

Stayed in November 2023

A bit overpriced

Nice place Food very expensive Good location

Stayed in September 2023

Power and Internet got cut off.

Fantastic view on lake and great pool.

Stayed in October 2023

The Wifi in room 232 was not good and you need to provide extension cables for easy services

The staff was good and the breakfast

Stayed in October 2023

Needs change of beddings

The location and ambiance.Excllent management team

Stayed in October 2023

Service in restaurants could be very slow

Pool, food, staff

Stayed in September 2023

Some things did not work - the television was not connected and then only to one channel, a light bulb in the entrance of the room was broken. But air conditioning worked very well

Wonderful location on the lake, excellent breakfast and large plate of fruit, very good pool

Stayed in October 2023

The bed was incredibly uncomfortable — after a long day of working I couldn’t even relax because it felt like I was sleeping on a board. They were accommodating enough to give me more pillows when I informed them of that after the first day, but it didn’t help much. I had mosquitoes in my room every single night I was there, and the bednet had holes all over so that was that. The AC wasn’t working quite well either. But the food…the food was a hit and miss. Breakfast was great. Dinner— not so much, especially the rooftop restaurant. I’ve never eaten grilled fish that is so hard, it hurts to chew. Luckily, I ate at neighboring restaurants so I’m not judging all Burundese cuisine :). Zion Beach had a most excellent grilled fish, forgot the name, but it wasn’t the mukeke nor the sangala. Reminded me of our grilled fish back in Cmr. Overall, a good 6.5 stars I will say.

In regards to the location, it was a great middle ground between the airport and the office. Not far from downtown either. The fitness center was well equipped (albeit terribly hot in there!), the pool was great and I liked that you have two restaurants options at the hotel. The staff was also responsive and attentive.

Stayed in September 2023

The bathroom in the room was bad. Old, small, ugly... There are mosquitoes absolutely everywhere. Lake Tanganyika is full of them, but the hotel really must make an effort in having insect free rooms. I was eaten alive throughout my stay. Breakfast is not good. Fruits are ok but all in all it could be a lot nicer. No pastry, small bread, small omelette... Can be improved.

Location was great. Right by the lake, in the centre of Bujumbura. Room was quite large. The rooftop is very pleasant and the food is nice and affordable. The pool looked very good although it was always very full. I suspect employees let people into the pool even if they're not guests because the pool was always packed with locals. A pity. Gym was also very nice. Much better than in most African hotels. All in all good stuff for a modest price.

Stayed in August 2023